I was having issues with my PC not running past a troubleshoot screen, it was fixed in very fast…read moretime that fit my tight schedule and I was told very clearly what went wrong and what could go wrong again. Very nice staff and service!

This place is as good as it gets when it comes to computer repairs. They have been around for a…read morelong time and fix just about anything. Laptops, PCs, custom systems, you name it. They have done work for my family and friends and everyone that goes there says they great. Really great service. They have some of the best repair rates too. You can trust these guys to fix it.

IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

Tom is the best at what he does. He was open and communicative regarding my computer's issues,…read moreexplicit in his troubleshooting and resolutions, upfront about the repair price, and most importantly of all, he was professional and amicable. I can't recommend Tom enough!

He called me while he was on vacation and resolved my issue on the call! No cost to me.read more

These guys are great! They know their business and are fair and honest. Highly recommend!read more

I don't usually write reviews, but my experience with Comprehensive Computing was so good I had to…read moresubmit one. I messaged them on a weekend when they were aready closed about my daughter's cracked macbook screen, Byrom got back to me right away telling me he would be happy to make the repair. I paid for the screen the next day, dropped off the computer Monday, and picked it up Tuesday. It was like new. They charged approximately half the price other places had quoted. They even said that if the problem was more than just a screen replacement, they would fix it with no extra charge. I highly recommend them.

I was recommended to Spaulding by a local business and he very ably helped me transition from MS to…read moreApple. More recently, I took a non working IPod Classes to TJ when others declined to look at it. Competent and personable.

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

I contracted these guys to give me an insurance estimate after a power surge fried my hard drive…read more They charged me $50 upfront and never contacted me afterwards. They refused to refund my money and claimed they couldn't help me after all. These guys are scammers. Avoid them and go to ABI Computers a few blocks away on Hoosick.

I have used them for over 15 years. They have always treated me fairly and instead of buying from a…read morebox store with a toll free # I can just call them. Same day service most times.

Came to have my IPhone 15 pro screen replaced, after a bad fall, with a used Apple or an OLED,…read morecheaper screen version. Work was competent, well priced and best yet, quick! More than anything, the shop gave me the feeling of trust one needs when seeking help with cell phone repair in Albany. Highly recommended!

What a convenient, personable and professional service! We needed a screen repair and they made it…read morehappen. Having them come to us was so convenient and the price was reasonable.

Do not buy bikes for them they advertise with people riding these dirt bikes on the street as if…read moreyou can just ride the dirt bikes on the street you cannot if it goes over 20 mph you cannot write in a Schenectady. They are not gonna help you they're not gonna help you get legal they're not gonna give a damn they're gonna still want you to pay for that bike. Do not go there.

Updated 1.12.26 Still the best, Still 5 star. They will do…read moreanything to make you satisfied with your purchase! Update 9.3.25 This place is the absolute BEST 5 star service walked in w a broken camera lens. Charged $25, was done in 4 minutes. I HAPPILY PAID $30 GO NO WHERE ELSE another local shop was going to charge me $$$$