Great company that actually cares. Appreciated the great communication throughout the building…read moreprocess. Only complaint would be I wish they left the large pile of dirt in my yard a little bit longer because my toddler loved it. Overall pretty smooth and speedy process. Wish more companies cared as much as Kura Design Pools.

i had a very concerning experience with this business. one of their drivers almost caused a serious…read moreaccident by pulling out directly in front of me. it was reckless and could have ended very badly. the license plate started with 30f. when i called to report the incident, the response felt dismissive and insincere. the person on the phone simply said "sorry" and did not ask for details, attempt to identify the driver, or explain how the issue would be addressed. there was no effort to take accountability or follow up. based on this experience alone, i would not recommend this business. if they are unwilling to properly handle a serious safety concern, it makes me question how they would treat paying customers.

Won't honor their warranty, pool tile grout stated falling out after a year and a half, warranty…read morestates 5-10 years for material failure

Great experience working with Franisco Garcia, he is a great guy, he is a very honest person his…read morecompany did a beautiful job on the pool. I would recommend the pool specialist to anyone.

This was a rip off. They charge you $180 and the pool will still have debris, bugs, dirt, leaves,…read moreetc. When I first notified Tracey and sent her a video, she dismissed it and then said she'd have the tech vacuum again. They did nothing. Discovered that the filter is filthy. Our new pool service showed me the filter and it looked like it had weeks of dirt. DO NOT USE THEM!

Went in for an o ring that they had in the computer but couldn't find in store. This place is a…read moredisaster.

His husband and wife team have taken their time and effort to bring our pool to a sparkling clean…read moreshine every week they go above and beyond anything we have ever experienced in the last 17 years. If you're looking for quality pool service. Timely responses. And overall satisfaction, this is the company to choose.

I was fighting black algae in my pool for several months. Manny came in, not only extremely…read moreknowledgeable, but one of the hardest working people I've met. He manually addressed the issue in a single evening. Needs to charge more for his services. Truly grateful.

After talked to 3 pool remodeling company, decided will go with South West Pools to Re-tile and…read moreResurfacing my 25 years old swimming pool. Manny is very knowledgeable honest and a reliable person. Also, he is very easy to work with. Less than two weeks the remodeling project is done. It looks like a brand new such beautiful swimming pool. Manny , Thank you so much, I am so satisfied and very happy. your company is a number one and high standard company. A satisfied customer: Sylvia Record

Here is my "Thursday Thanks" shout out to this great small business in Edgewood and its Manager…read more Marco. I'm also providing an update on my situation with the replacement Quattro cleaner I received in March 2024. (See my previous review.) First off, hats off to Marco for going ABOVE AND BEYOND for me relative to this product! I'm not sure anyone else would have made this much effort, but he truly values his longtime customers. The new Quattro did not even last 20 months! Starting in September, I noticed the cleaner was not climbing the pool walls properly. It then no longer rotated and would stall at the steps. Marco has been trying to discover what is at the center of this malfunction for several months, replacing various parts in an attempt to get it to work properly. He contacted his local Fluidra representative and they first said the Quattro was out of warranty. Marco would not take that position as a final answer. He requested the manufacturer send an entire new set of "guts" and he replaced every part FREE OF CHARGE. Sadly, the Quattro still does not run properly. I'll be looking to buy a new cleaner in the Spring, but Marco was not finished. He is working with the representative to see what discount I would receive on a future Quattro should I decide to stay with this manufacturer. (Not sure I will do that given the quality problems with this cleaner and the fact the manufacturer does not stand behind its defective product.) However, I give Marco extra credit to attempt to get me the best deal possible. Therefore, a huge amount of thanks and gratitude given to Marco and The Pool Pleaser for standing up for their repeat customers. If you are looking for an outstanding pool company in the Edgewood/Pine Castle area, look no further than Marco and The Pool Pleaser on Hoffner Avenue!!

Worst pool service I've ever had in my 25 years as a homeowner. I explained that I had dogs and…read moreneed to know and exact date/time each week when my pool would be cleaned because often the dogs were out on the patio. They wouldn't do that and instead wanted to call/text before they came over. That would have been great but they didn't even do that. I let my dogs out one day and some guy I've never seen before was standing in my backyard. My dogs went nuts. He sprayed them with water in an effort to not get attacked. Half the time they never showed up at all. I'd rather just clean the pool myself...

Simple answer to which pool service is best; these guys. Not…read morea franchise, not a big company. It's truly a family business, "old school" and they do the job with honesty and integrity. No quick "hit and split" with this company. They get it right the first time, every time; then they prove it with reports and photo. Don't swim in water cleaned by amateurs. You deserve better. Call Infinity.

I HIGHLY RECOMMEND INFINITY POOL SERVICES. My parents have…read morea pool at their home in Celebration Florida and have been using Infinity Pool Services for their service of the pool and cleaning for over a year near. The service has been excellent. Dan Foxx, who runs the company, is very professional, respectful, conscientious and does an excellent job. He is a hard worker and does a great job. We are very, very happy with our relationship with Dan and Infinity Pool Services. Once again, I HIGHLY HIGHLY RECOMMEND. :-)

Overall, they offer friendly and professional service and their storefront in Avalon Park has a…read morenice selection. If you are in the Avalon Park area of Orlando, I would definitely recommend here.

In comparison to the five different companies we've had over the last three years this company has…read moreconsistently great. They let us know whenever something is not working. They address any discrepancies and Jorge came in today to replace the cover of a filter because he was leaking and I mentioned to him a problem with the vacuuming and he took the time to remove it When no one has been able to do it in the past. I strongly recommend this company as a matter of fact, we plan to use them to resurface and repair the pool.