Fixed my son's Alienware. Good stuff. Another company had said they didn't handle my issue, and to…read morecontact the manufacturer... so at first I was afraid Hi-Tech Gadgets wasn't as honest as the other guys. Not the case, though! They were great! Also, bonus: If you go Tuesday through Friday (not sure about the weekends), there are like a dozen food trucks around these guys. I didn't get to try one, but I look forward to heading there soon.

Never replied to my request. Premises were closed in the middle of the afternoon when I visited.read more

Matt was so informative and he really helped me with my computer concerns…read more 5 star ratings!!!!

This days journey takes me to the states capital, I'm looking for a computer for the house nothing…read moreto technical just something reliable. I was told to look at "Discount Electronics". Well I wasn't disappointed, they showed me some all in ones then they showed me some laptops. With each showing they described what speed and what capacity it carries on the ones displayed to me. The person at the store was the utmost helpful in explaining the differences. But if you are in the market for a computer or accessories this place is a good start. If you're a gamer they have you covered, well at least in my opinion. I chose a HP laptop and it runs extremely well and at a great value for the type of laptop I got.

Overall, the customer service here is pretty good. My boyfriend and I visited this location on…read moreChristmas Eve to buy his son and myself one of those fancy standing mag chargers lol The store wasn't busy at all and despite it being Christmas Eve where most employees may feel a bit disgruntled working, these folks were great and welcoming. We eventually spoke with a gentleman named Dylan who pointed us in the right direction. The selection of chargers was minimal but we ended up finding what we needed. I feel like it's typically Best Buy that has the best value as far as price goes. Anyhow. We spoke to Dylan briefly about returning to purchase a PS5 and a new iPhone 17 pro max for myself and he was kind enough to take us to the correct departments for both of those. We did end up going back for the PS5 and the iPhone, separate times, and unfortunately the iPhone was/is currently still out of stock. Once they re-stock, I'll definitely be back to buy my new phone. It's just so much less chaotic than going directly to Apple or Verizon.

I lined up here a few times for the Pokémon card drops, and every time the crowd is huge! It's…read morehonestly wild to see how many people show up just hoping to grab some packs. The competition can be intense, and unfortunately there are always scalpers around, which is never fun for collectors. That said, the experience wasn't all bad--I actually met a few nice people while waiting in line and had some fun conversations with fellow fans. Hopefully Best Buy can increase the supply in the future so more collectors get a fair chance. I'll keep trying my luck next time. Wish everyone good luck and happy hunting! Cheers!

I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

The blonde guy with the tattoos (I'm sorry. I forgot his name) was super helpful in diagnosing my…read moreGPU issue. I could not ask for a more wonderful dude to help me.

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

I needed a new battery for my laptop. Parts people had an amazing selection with good prices and…read morereliable parts! Fast shipping and the owner even included a nice letter in the box with it. Will definitely return for more parts!

These folks are amazing! Always a great experience. Customer service and delivery time are…read moreunmatched! *****

With very few computer stores in the UT campus area, went here looking for a webcam, wireless…read moreadapter, and a monitor. The webcam turned out to be at least $20+ more than retail price (Logitech Communicate STX) and the store's abysmal return policy (7 days only, no refunds, only in-store credit) makes you wonder if they sell anything at all other than cell phone plans and Time Warner Cable. No luck with the wireless adapter, and barely a selection of boxed hardware. They also stock a huge collection of 3rd party brands that I was very suspicious of. A store that is exploiting less-knowledged consumers and should be avoided at all costs. Even though the UT campus computer store might feel pricey, they actually have better prices there. And the staff there is a lot more friendlier there too.

I took my computer here after I accidentally spilled coffee on the keyboard; they were so nice and…read moredidn't make me feel like an idiot like some other places tend to do in these situations. They literally fixed my computer in 5 days (Took it in on Friday, they had it ready by the next Wednesday afternoon) and they even cleaned it for me. Also, they were $310 CHEAPER than Best Buy would've been, and they're on campus so their location is perfect. Love this place and if I ever have issues again, I refuse to go anywhere else!

Zac and Michael have been simply terrific at wrangling a difficult wifi and physical network for us…read moreat our business. Smart and diligent problem solvers, they've gone the extra mile to make sure everything works great at our office - even solving some problems I didn't expect for them to handle. Plus they're very personable - it's obvious they love what they do and are glad to help people.

Recently I took my older computer into have a nasty virus taken off of it.. other parts were…read moregetting worn and Zach suggested I get an updated computer and new windows. The cost of repairing my older computer was almost the same as the better computer he built for me. I am glad I decided to use his services because he saved money and was able to give me good advice that helped me make my decisions. thank you Zach! Love my new beautiful computer!!!

Do not buy an Ironside computer!! My son purchased his…read morecomputer less than a year ago! He has sent it in for warranty repairs twice each time it comes back it is still broken! They tell him to send it back. No big deal! it's been 3 months without a computer. They do not care how much he needs the computer to work. Why would you send a computer back to a customer knowing it doesn't work! Very bad service/support!

Ironside Eden's Veil Gold AMD build…read more From the moment I reached out to customer service for a recommendation to the moment I received my build via Fed EX Ironside has truly been amazing! The customer service was really helpful with choosing which PC suited my needs and the PC itself is both stylish and just all around awesome! I can play all my favorite games including modern titles (which can get quite demanding) at high to ULTRA settings with ease. Ironside is definitely my go to builder from here on out!