I brought my PlayStation in for repair and got it back in worse condition than when I dropped it…read moreoff. It was clearly taken apart in an attempt to fix it, then labeled "unfixable" or too expensive to do so--but instead of reassembling it properly, they returned it missing screws and without the internal factory cover. This is completely unacceptable. It's not your decision whether something is "worth fixing"--your job is to either repair it or return it exactly as it was given. What I received back was careless, incomplete, and honestly a mess. I ended up ordering the parts myself to try to fix it, and that's when I saw just how poorly it had been handled. This level of negligence is beyond disappointing. I would not trust them with any device.

I'm a senior (75+ years) and I messed-up my current iPhone (2024) (following more of their "dam…read moreup-dates") & iWatch (2018) and was locked out. After spending several hours yesterday trying to get back in, I gave up and today (Sunday) & I took the phone & watch to uBreakiFix. What a surprising experience compared to the Apple Store. The young man working there was professional, patient and pleasant. And, he solved my problem in just a few minutes. I strongly recommend uBreakiFix and will definitely be using them again for any tech issues I have. Thank you!!! ~RC

This is a fine and convenient service located inside the Coconut Creek Super WalMart on Hillsboro…read moreRoad near Parkland, Fla. I spotted this small shop the week before asking the proprietor as I walked past whether he sells cell phone covers. He answered in the affirmative. I suffered another week with a less than stellar- that is, torn- cellphone cover before finally coming in. I almost didn't not come in because, in past, getting a cellphone cover usually was a hassle usually where I get told I have to buy a new phone to get a phone case/cover to fit. But this experience was a breeze. It started with being added to unlock my phone screen to verify what model it is. After that, I was walked over ti the shelving (like a built-in bookshelf) where covers that fit my model are. In under one minute I chose two (2) of them. There is no indication the covers I bought are Used. I think they are New merchandise and so glad they are still available in my model size. The proprietary is of small we ords, very professional and professionally dressed, and helpful. I paid by swiping at Checkout counter the way many people now pay for quick-service food. He made a point of thanking me before I left. He and this shop will be told of mind for whatever happens to my phone next.

I want to share our full experience with this repair shop so other customers can make their own…read moreinformed decision. We brought our iPhone 17 Pro Max here for a screen replacement. After only a few days, the replacement screen stopped working properly. We returned to the shop, and they told us that the screen they had installed was defective. They replaced it a second time. Unfortunately, about two hours after the second replacement, the exact same problem happened again. At that point, we returned to the shop and asked them to remove their replacement screen and refund our money. Instead of trying to resolve the situation professionally, we experienced what we felt was very rude and aggressive treatment, and they refused to give us a refund. We then took the phone to an Apple Store, where we had the screen replaced again. Based on the information we received there, the screens previously installed by this repair shop were not genuine Apple displays. After the Apple Store replacement, the phone worked properly. Because the shop refused to refund us, we disputed the charge with our bank and provided documentation and evidence supporting what happened. The dispute was resolved in our favor, and the payment was returned to us. This review describes our personal experience and the sequence of events as they happened. We gave this business an opportunity to correct the problem before asking for a refund, but unfortunately the issue happened again almost immediately. Based on our experience, I strongly do not recommend this location. I would not trust them with another device, and I would never use their services again.

live in Boca Raton, Florida, and my area has little to no reliable AT&T coverage. Every day I…read morestruggle just to make a simple phone call to my family, and the internet is so slow that it is often unusable. When I contact customer service, I am connected to representatives who are unable to resolve the problem. After countless calls, I still have no solution. What makes this even more frustrating is that I continue paying between $400 and $1,200 every month for services that I cannot properly use. As a customer, I expect reliable service, honest communication, and real support. Instead, I have experienced months of frustration, lost time, and unnecessary stress. AT&T, is this the level of service your customers deserve? I simply want the service I am paying for--or a fair resolution to this ongoing problem. Alessio Sundas

Wow was welcomed with a smile from Novoa she welcomed my mother Maria and me and treated us like…read moreVip. She helped us lower our rates and review our phone plan to save money a month a month. Also, she kindly help me upgrade two of my phone selections and also a great value for my devices and also got me a watch upgrade really hard to find great people like this that care about customer service as much as she did like I said very sweet and professional and kind. Can't wait to come back in the future always Gio

I went to update my review and was surprised to see I had never reviewed this store, so this is…read morelong overdue. I've been coming here for several years for key fob and watch battery replacements, and they have always been fast and efficient. I always purchase the lifetime battery, and in my opinion, it's the most cost efficient way to go. You pay a little more the first time (around $25, give or take), and all your future battery replacements for that item are free. It's a fantastic value and has definitely paid for itself. Great service every time, and I highly recommend this store.

I will never go to the store again. They sold me a bulb that didn't work. I took it back. They…read morewouldn't give me a refund or store credit cause I didn't have the receipt even though I showed them on my Apple phone where I paid for it and what I paid for it so I would never visit the store again I'd rather go to Walmart or Home Depot cause they got better

Nicole thank you for helping me set up my iPhone today! & thank you Dante for your kindness, I will…read morebe back 100% amazing customer service

Terrible customer service service, They sold Me the wrong charger for my phone and wouldn't…read moreexchange it for another Anytime I've gone there They are just sitting around not doing anything and zero customers. They won't last With their horrible attitudes.

Friendly professional expert service from a local independent store you cann't get from the big box…read morestores.

The guys are freaking genius. I've been coming here for years and it's figure out every time I've…read morehad a problem for a reasonable price of a reasonable time. If you need help with your computer, you gotta see this guy.

Great store and friendly staff. Very helpful when you have problems and always willing to help and…read moreresolve them. Always great deals on phones and Accessories. Been going there for years ;)

Poor customer service. Attendant was too busy with a friend to bother with us. Such a horrible…read moreexperience, we were ignored for a good 20 minutes. We chose to go to Metro PCS where they seemed to care about our businesse.

I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.