I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

1 STAR CHECK THE BOX BEFORE YOU LEAVE THIS STORE BECAUSE MANAGEMENT WILL NOT HELP YOU…read more I purchased a very expensive Sony 35mm lens from Best Buy for store pickup. When I got home and opened the box, the Sony lens I paid for was NOT inside--instead, there was a completely different, inexpensive Sigma lens. I immediately drove back to the store, already shaken by what had happened, thinking surely they would be just as concerned as I was. I was wrong. The manager was rude and dismissive and initially tried to send me away, telling me I needed to call Best Buy's 800 number and that they would have to handle it and send me another lens. I was honestly in disbelief. I had just been handed the wrong product by THEIR store, and now I was being treated like I was the problem. I refused to leave and called Best Buy customer service myself while standing there. When I finally reached a live representative and explained what happened, he was appalled and told me the store absolutely needed to help me. Once the manager realized I had Best Buy customer service on the phone saying they wanted to speak with the manager, suddenly her attitude changed and she said, "Of course we're going to help you." You can hang up with them. I genuinely felt like I was in the Twilight Zone. I was never rude. I was visibly upset, and instead of showing even a little empathy, the manager looked me up and down from the minute I walked and treated me as though I had the audacity to come in asking for help. At one point I actually said, "If this happened to you, wouldn't you feel the same way?" She did ultimately give me the correct Sony lens, BUT even handed it to me with an attitude that made me feel like I shouldn't be getting it! I wasn't asking for a favor, a discount, or anything extra. I was asking for the product I had already paid for why is that an issue. Obviously mistakes happen. What matters is how a business responds when they do. Finding the wrong lens in the box was bad enough. Being treated this way by management when I came back for help is what earned this store one star. Someone needs to reach out to the store managers and retrain and/or explain how to handle such situations. After this experience, how am I supposed to trust buying another expensive piece of equipment from Best Buy? Absolutely unbelievable. Attention fellow photographers and anyone buying expensive electronics, think twice before going to Best Buy especially the sawgrass Florida location!! Management PLEASE DO BETTER! I hope the situation doesn't need to happen to you in order for you to understand that you are there to help customers, that is a big part of your job in the store, to help. Finally for the "customers" who apparently purchase expensive items and do the "swap & return" CAN'T BELIEVE HOW LATE IN LIFE I'M LEARNING THIS and don't know how you got away with this unless it was an inside job. I hope you get everything you deserve which is the same trash you put in the box and returned.

Friendly professional expert service from a local independent store you cann't get from the big box…read morestores.

The guys are freaking genius. I've been coming here for years and it's figure out every time I've…read morehad a problem for a reasonable price of a reasonable time. If you need help with your computer, you gotta see this guy.

We needed a home printer that could also copy and scan. We found one on display that was perfect…read morefor what we needed. The Asst. Store Manager, Kathy, came over to us and asked if we needed any help. It was perfect timing because we were just checking the shelves but didn't see any boxes containing the printer that we wanted. We told Kathy about it and she said that they had one and would get it for us. We had them hold the printer at the register while we looked around. Kathy came to find us to ask if we had an old printer. She told us that they had a promo where you could get an additional $30 off if you traded in your old printer. We ended up paying about $70 (plus tax) for the printer. The original price was $200, on sale for $100. What great customer service from Kathy! She's a valuable asset to the company.

I came in here for a quick stop so I can do TSA Precheck for some upcoming travels. The staff here…read morewas super friendly and when I needed to know where to go, this one woman was more than happy to point me in the right direction. While I was waiting for the person before me to be finished with what they were doing, other staff members would come up and ask if I needed help, all of which were super friendly. Looking around, there was a ton of cool stuff I saw, from some nice computer monitors to some comfy looking chairs. They also had a huge rack of coffee/K-cup pods to purchase and at some really nice prices! They also had a good deal going on, with getting two packs for $30 which is a great deal, those pods are expensive! The pricing here was reasonable for the precheck and being able to skip lines at the airport or make them considerably shorter with the help of the staff here definitely will have me come back when I need to renew again!

Matt and Jessica were very helpful. Brought my pc in and they cleaned it and educated me on what I…read morewas doing wrong. Then they told me they wouldn't charge me. Matt also spent extra time dusting it out.

From the owner: Since 2015, Wholesale Computers & Technology has provided trusted computer repair, data recovery,…read moreupgrades, and tech support services in Fort Lauderdale and South Florida. We help individuals, gamers, resellers, and businesses repair Mac and PC systems, recover important data, improve performance, and find reliable refurbished computers. From simple repairs to advanced recovery cases, our team focuses on honest service, practical solutions, and fast turnaround times.

ATTENTION PLEASE READ BEFORE GOING‼‼…read more THIS PLACE IS A SCAM THIS PLACE IS A SCAM THIS PLACE IS A SCAM To summarize, they don't tell customers the truth. They try to get you for every penny they can. And honestly should not be authorized with Apple. If you have any Apple problems or want any repairs done I suggest you to just go to the Apple store. They finessed me out of $65 and tried to finesse another $500. So I set an appointment to get my MacBook battery replaced at this OneClick location, seeing that It was listed as an authorized business with Apple. I get there and told the employee that I had an appointment to get my battery replaced. After a couple of questions he told me that they had to run a diagnostics and that it would cost $65 but it'll go towards the repair cost. I told him that I saw on the Apple website that a battery replacement would cost around $129 so that means I would have to pay around $70 for the back end cost because the diagnostic was $65 and that'll go towards the repair right? He said yes. Eager to get my laptop fixed I agreed and left my laptop with them, gave them my password and everything. They said they'll call me when they get the results. 5 hours passes and still no call so I decide to call them. They answered and told me The results came in,(wait for it)............................ I had to replace my battery...... The technician told me to replace my battery I would have to replace the whole top half of my laptop (casing, keyboards, etc) costing me around $500. I was livid. I told them f that and that I'm coming to get my laptop. Once I got to the store i found the guy who helped me out in the first place and I asked him why did they not say any of that upfront knowing that I came in to get my battery replaced. The guy says sorry I'm not a technician just a sales associate. Then I asked why would you even have to replace the top half when I seen videos on how to replace the battery for my laptop and all you have to do is move the speakers around? Caught off guard he replies "the technician just told me to price it down to $200 because your laptop is one of the last ones they didn't solder every piece together and that we could just replace the battery itself." Then I asked do you even have the battery in the battery back? He replied "no we would have to order it" Not only were they trying to scam me but they couldn't even have replaced it the same day and knew it but said nothing.

They are closed at sawgrass mall When googled they still…read moreshowed up but store is gone!

Came to this place to get a few popsockets and a screen protector for the phone. They did not have…read moreat the moment the product I needed but they did have the popsockets and told me I could find what I was looking for three stores down, which I appreciated. Happy with my purchase and service and will return.

This store run by their lovely owners is such a great place to get your electronics and so much…read moremore. Make sure you check out the whole store, you will be surprised by all the amazing stuff they have in stock. I've been a fan since 2018 and will return many ,many times. Great prices and great vibes!

The service was excellent with rapides and professionalism, Fidel was very friendly and helpful…read moreclarifying all my concerns I am very satisfied with the service

From the owner: In today’s digital landscape, efficient IT management is crucial for maintaining productivity and…read moreensuring your operations run smoothly. At Get IT Help, we offer a range of services to support your technology needs, including: Proactive Monitoring and Management: We keep an eye on your systems 24/7, identifying and resolving issues before they affect your business. Remote IT Support: Our team is just a call away, ready to assist with any IT challenges you face—no matter where you are. Enhanced Security Solutions: Protect your data with our comprehensive cybersecurity measures, including regular updates and patch management. Efficient Backup and Recovery: Safeguard your critical information with reliable backup solutions designed to ensure business continuity. Scalable IT Services: We understand that every business is different, so we tailor our services to fit your specific needs and growth plans.

Adam is the best! I have used his service several times and I am always extremely satisfied…read more Yesterday, in particular, I truly appreciated his expertise. I was on the phone with HP for 2 hours trying to get my computer to start and they were unable to do so. I called Adam and he spent about a half hour on the phone with me discussing possible issues and solutions. He then asked me to come in to the store. Adam got my computer starting in about 1 minute!! Further, he demonstrated what a gentleman he is as he would not charge me for the service. You can rest assured that Adam will give you the right assessment of your computer and guide you towards the proper solutions. Thank you, Adam!

My aging computer was making strange noises and I was sure I needed a new one. TCTS, in a single…read moreday, replaced the hard drive with a solid state drive, repaired my fan, cloned my hard drive and upgraded my machine (which I had been told couldn't be done) to Windows 11. I am beyond happy! You could not pick a better place to have your computer diagnosed and repaired.