Secure data recovery did an excellent job. They recovered…read moreall requested data and set very clear timelines and expectation. Process was very quick and simple.

Not cheap, but a life saver…read more They take your dead hard drive apart in a clean room, replace the damaged parts and pull the data off and put it on DVDs. It is a miracle. They keep your damaged drive to use for parts for other customers.

The service was excellent with rapides and professionalism, Fidel was very friendly and helpful…read moreclarifying all my concerns I am very satisfied with the service

From the owner: In today’s digital landscape, efficient IT management is crucial for maintaining productivity and…read moreensuring your operations run smoothly. At Get IT Help, we offer a range of services to support your technology needs, including: Proactive Monitoring and Management: We keep an eye on your systems 24/7, identifying and resolving issues before they affect your business. Remote IT Support: Our team is just a call away, ready to assist with any IT challenges you face—no matter where you are. Enhanced Security Solutions: Protect your data with our comprehensive cybersecurity measures, including regular updates and patch management. Efficient Backup and Recovery: Safeguard your critical information with reliable backup solutions designed to ensure business continuity. Scalable IT Services: We understand that every business is different, so we tailor our services to fit your specific needs and growth plans.

I am an extremely tech averse 62-year-old Realtor. So I have had the same laptop for ever. I can't…read moreeven remember when I bought it. But I hung onto it like grim death because I was afraid to learn a new system. It took all I had to figure this one out. But finally, the day came and I had no choice. I was so fortunate to find Mansur and Tech Pro! In less than 24 hours, he was able to provide me a new computer that I could figure out and transfer all my data to it. On top of that, he patiently helped me get the new unit up and running. (Finding passwords etc, my personal nightmare) Needless to say, he will be my New tech genius moving forward. I I am so very grateful!

Great customer service! They replaced my iPhone screen at a fair price and did a great job. My…read morephone looks like new!

I hired Daren with Computer Doctors when my business's computer network went down, and he did an…read moreincredible job troubleshooting the cause of the problem and getting our network back up and running again. Daren does fantastic work and I would highly recommend him should you have a computer or network issue of any kind! A++

I have had some bad experiences in the past with computer services. I know very little about…read moretechnical issues related to computers. So, I'm weary of being taken advantage of. I was therefore pleased when a neighbor of mine highly recommended Computer Doctors to me. I found this company to be competent, honest, and trustworthy. They provide a broad range of services (of which I have taken advantage of). They do in-home and remote support and services, and computer tutoring -- both in-person and remotely. I will definitely call upon them in the future when I need further help.

My laptop stopped holding its charge & I needed the battery ordered and installed. I Prime Tech was…read moreavailable during the weekend & was able to from the laptop off before Monday. I thought the service was excellent & really appreciate the effort to get my device back quickly. TY!

Got the pleasure of meeting Brandon on an issue I had with my computer starting but showing a black…read morescreen. Brandon was very nice and professional. He told me he would do a diagnostic and let me know whatever problem the computer had which took no time for him to message me about. Very affordable he fixed my computer the same day I brought it in and I picked it up the very next day. Now my computer is fixed and I can go back to playing Monster Hunter lol

Brandon is professional, on time, excellent service. Highly recommend!…read more Very knowledgeable and competent. Great customer service.

I am an Information Technology professional with more than four decades in the business, My desktop…read morecomputer was old and needed to be replaced. I researched smaller independent companies in the Fort Lauderdale area. I hoped to receive more personalized service and created a short list. I made phone calls and inquired about computer replacement and configuration. When I called BBM Tech Computer Solutions the call was immediately answered by Brandon Mannie. I explained what I desired. He asked questions about the functions used on the computer. He listened and told me he would send me an eMail explaining hardware options in addition to options and suggestions. Immediately I made my decision to work with Brandon and BBM. We talked. I made a hardware decision. A acceptable bill of charges was presented to me. I agreed and the desktop replacement was initiated. I happily paid the deposit requested and Brandon acquired the new desktop computer. Off site he then preformed the necessary software loading and configurations. At the agreed upon date and time, Brandon arrived with the new hardware. He seriously worked moving the files from the old desktop to the new. He made sure the applications, profiles, related data and other necessary items were on the new computer and working properly. This computer exchange also included moving from Windows10 to Windows11. Brandon described some of the differences and was patience with the questions I had about this new operating system. I am most impressed by the professionalism and skills I experienced by BBM. I was encouraged to call them if I ever have questions. They are willing to do post installation support. Like I mentioned above, after more decades in the IT business, I am most impressed by BBM . If you have a computer issue or need to upgrade your system, contact this company and you will not be disappointed. I admit that I seldom recommend things from books to restaurants to motion pictures to anything, BUT I wholeheartedly will recommend BBM Tech Computer Solutions. Do yourself a favor and if you have a computer problem or issue, give them a call. You will be pleased with the results!

Eric was great. He understood my situation and issue. He got my PC back to me on the next day/…read moreafternoon. This was for a total format/ install of new Windows 10 OS. Pricing is fair and he has excellent communication during the process. You will have to drop off and pick up your device to his place. Very easy and very safe in Coral Springs. Can't go wrong!

Late post. Eric fixed my gaming computer so quickly in like couple of hours. Fast response and…read moregives you reasonable solutions to your problem. The repair cost was affordable. I had some issues with some stuttering found the solution quickly and ran some tests on it. I recommend anyone who having a headache with their pc go to him. Appreciate it Eric!

LIFE SAVERS! I broke the stem to my USB and it had all of my contract work data, 10 years worth of…read moreresumes, over 15 years of pictures of my daughter, my wedding, and vacations. Needless to say everything on that USB was not only priceless but also necessary for my business. I'm technology challenged and the staff was patient, kind and made the whole process simple. The pricing was reasonable too. I hope I don't need them again, I've learned my lesson and bought an external hard-drive, but if I did need them again I know they're there!!! Thank you a million times!!!

Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Lifesaver!!! Steven totally came through…read more My laptop wouldn't turn on, I was in the middle of a project and I didn't have time to buy a new computer and set it up. I also had a feeling that it was a bad charging port. I called PC Professor and they were so nice. Told me to bring it in and they quoted me a price of $149 to look at it and that included 1 hour of labor. With that being fair, I drove right over. Located on Beracasa right behind Bolay in the shopping center with the new Aldi and the LA Fitness that just closed. It's a convenient mid Boca Location with plenty of parking. Steven called a few hours later and it was the power port and he could replace it for $15. I couldn't ask for better service and for under $200 the lap top was repaired, the hard drive was cleaned up and it is running better and faster than it had been for a while. Honest, reliable and great work. Thank you!!

Steven was excellent in helping my husband and I straighten out our email password confusion. He…read morehad great patience with us. We are happy we found the right person to assist us. Also, Harry was helpful when we picked up our computer and checked us out. We will come back in the future if we have more problems.