We want to express our heartfelt thanks to the entire team at Foothill RV in Menifee, California…read more Every time we bring in our Tiffin Phaeton for service, we receive care that consistently goes beyond five stars. The staff listens carefully to our concerns, addresses our service needs thoroughly, and goes the extra mile by checking our coach from front to back to ensure everything is safe and in top condition. Their professionalism, attention to detail, and genuine care make all the difference. We wouldn't trust our motorhome with anyone else. Thank you, Foothill RV, for your outstanding and dependable service--we truly appreciate everything you do! Trisha Eifert

Chuck, initial sales promised multiple items to repair and upgrade…read more For months we texted and called Herman to find out the status of repairs. I would occasionally get ahold of Herman & he would promise text into a of updates. Herman stated he was short staffed and was unable to get the items repaired due to staffing but they were "working on it". My texts were often ignored. He did not send photos or videos as promised during these months. From Dec 2020 to Oct 2022 we had very little Communication as to what was happening with the rig. During this time we relocated about 4-5 hours away from their location so it was of significant hardship to just "drive on over". Finally Herman stated that the RV was done around end of September after repeated unanswered messages. Luckily the day he said the date that the rig was "available" I happened to have employees in the area to pick it up. I offered this as a quick solution since they had taken since dec 2020 to work on this Fifth wheel. Herman stated that the employees would have to come with cash, they were closing too soon to when they would arrive, and he couldn't gale payments on phone or business card. He proceeded then to change the terms and state they only take cash and I needed to either send employees with cash or be there in person with cash. Taking a day off with a helper for a several hours day was a slight task. Halfway through the following weeks Herman calls and states if I don't pick up AsAP he will charge $75 a day storage fees. Of course, this is absurd as they have held the RV hostage for 22 months now, and suddenly they are "rapidly done" and need this $$$$ and picked up with SWIFTNESS? Okaaaaay. So, we get a day together, give Herman a weeks notice, (he promises it will be washed and ready) make the drive annnnd lo and behold.. Repairs are NOT done. Herman stated he admits he didn't do a walkthrough prior to having me drive down. Not only are the punch list items not completed, there is new damage due to them leaving the RV sitting in the sun for almost two years. We get a punch list for repairs he should have done, damages he will repair, and fixes. He also tries to tell me they "changed the counters" out? When they clearly just sanded and lacquered the original counters. I went back through my Phone and it's the same counter, just lacquered. Sink isn't sealed and lacquer was painted over the edges so obviously they did not cut a new counter and drop a sink in. We almost leave him To the repairs, but on second thought and reviewing their online reports we decide we will just take it home and get repairs done at another place. So... This escalated quickly because they now come back and argue they will hold the RV and lien the vehcile if we don't pay the invoice ... for repairs that weren't done? Herman then brings in Chuck, his wife, some Kid, an enter life who call my repair issues "piddly", and that I'm full of poop because the tires are "new" even though they are 2019 tires and have been sitting in the sun for two years. Herman got extremely shady and started backpedaling on the "punch list" as being a "free" doing me a favor list, although they are damages from their shirt staff and repairs that weren't completed). My wife states she will be writing a review and they say, we will just sue you for defamation of character, so good luck. I'll be waiting for that lawsuit. Meanwhile my driver is asked to leave because he's calling bullshit; so they call PD. Mind you, the officer states "he can't get involved in civil matters"; however, we are absolutely correct. Services were not rendered. They are holding property hostage for payment for services and repairs not completed. I am now hours into this, have been up since 3am to get the rig and back to home at a decent hour. Kids are melting down with my wife extremely upset. Under duress I have to pay them for more than is even should be right, so they will let me take the Fifth wheel at all. So we finally "settle" (not); and Herman then won't release the fifth wheel unless I sign a "release of liability" releasing them of all Claims. Like what?? Lol. Chuck. Good ol' chuck. Chimes in its "an automotive law". that states if there are disputes you release liability. What. So i call a dealership and they've never heard of that "law". I ask chuck if he can look up the law and he just shakes his head. *NO! Lol. Ok chuck. So, in order to get the fifth wheel I have to pay you for repairs you didn't do (thousands and thousands and thousands ), and sign this liability waiver under duress or you threaten to lien my RV and sell it ... Forgot to mention the "repairs" (tires and suspension and a terrible caulk job) are warrantied for ... THIRTY DAYS!! Hopefully a wheel doesn't fall off after 30, but if not we can just hike on back 8 hours round trip and hope they will honor the repair ... Not.

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.

We recently brought our pair of jet skis in to JV Motorsports for a tune up and service. They're…read moreboth over 20 years old, but we've taken great care of them and wanted to find a shop we could trust. These guys were awesome from start to finish. They took the time to answer all of my questions thoroughly, explained everything clearly, and got the work done quickly at a fair price. It's refreshing to find a shop that's knowledgeable, honest, and easy to work with. We'll be taking the skis out this week for the real test drive, but based on the service alone, I'm already impressed. If you're looking for a trustworthy shop for your personal watercraft or powersports equipment, I would recommend JV Motorsports 100%. Thanks again, guys!

Just want to thank James and Elvin. This is the second time…read morethey have worked on our two 06 Seadoo Gti se. This time it was tight turn around. They finished in time and the seadoos ran great.

Great experience with Apex. Fast and reliable service, diagnosed and fixed my water heater the same…read moreday. Very friendly and helpful team. Highly recommend!

Second time we have hired Apex and they've been prompt very reasonably priced excellent customer…read moreservice

We drove from Pismo Beach to Colton to view a 2018 Holiday Rambler Vacationer, which will be our…read morefirst motorhome. We initially spoke with Kaitlyn Mahoney over the phone regarding the motorhome. When we met Kaitlyn in person, she was genuinely a wonderful individual who made us feel like we were meeting a good friend. She took a sincere interest in understanding our wants and needs for this major purchase. Kaitlyn spent considerable time answering all of our questions and thoroughly showing us the motorhome in detail. Her professionalism, knowledge, and friendly approach made the entire experience enjoyable and stress-free. A special shout-out to the other team members as well--Doug, Curtis, and Francisco in Service and Parts--for helping coordinate our needs and ensuring everything was addressed. Last, but certainly not least, Mike provided a complete, thorough, and highly detailed walkthrough of our new motorhome. As first-time motorhome owners, we greatly appreciated the time he took to explain the systems, operation, and maintenance requirements. His patience and attention to detail gave us confidence as we begin this new adventure. Do I have any negatives regarding Mike Thompson RV in Colton? Only one: the starter motorhome package was not worth the value for the price based on the contents provided in the box. Overall, our experience with Mike Thompson RV was outstanding. Thank you to the entire team for making this such a positive and memorable purchasing experience.

I brought my van in for two warranty-covered issues and explained that I needed the repairs…read morecompleted quickly because I had two upcoming trips planned. The service staff assured me the work would be completed promptly so I would not have to cancel my trips. About a week later, I received a call letting me know my van was ready for pickup. When I arrived, I was pleased to find that all of the issues had been fully resolved. While reviewing the completed work, the technician, John, took the time to meet with my wife and me to explain the repairs he performed, as well as the preventative measures he implemented to help ensure the issues would not occur again in the future. I would like to sincerely thank the entire Service Department, especially the service writer, Francisco, and the technician, John, for their outstanding customer service, professionalism, and quick turnaround time.

We shopped the RV extended warranty companies and found No Repair Cost, which offered an…read moreoutstanding array of options and products. Michael Barelli was responsive, knowledgeable, professional, and kind during the research and acquisition process. The 7 year, $100 deductible plan with roadside assistance and so much more was unquestionably the best option on the market. No Cost Repair is highly rated in the industry, and Michael was amazing in handling the transaction. The plan covers the entire USA and Canada and is widely accepted at all RV Repair and Service Centers. I highly recommend Michael and No Cost Repair. Look no further! https://www.norepaircost.com

I have a 2012 Monaco night that the Air-Conditioning was not working when I brought it in. I talked…read moreto John. The service manager the guys at Colton Truck did a great job on repairing my air conditioner. It has never worked so good thank you John.

Great Experience at Colton Truck Terminal Garage…read more I own a 2012 Tiffin Allegro diesel motorhome that was making a strange air rushing noise from the engine bay. My Murrieta service garage recommended I take it to Colton Truck so I called and spoke with Rich Doltar. I told Rich we hoped to leave on a trip to Ocotillo on Monday and he suggested I bring it in Friday morning. They started working on it shortly after I arrived and had my rig fixed in 2.5 hrs. Turns out a compressor hose clamp going to the turbo had fallen off, but the tech was able to access the hose by removing the bed. Rich was so confident they could have me on the road that morning. Colton Truck is now my go to garage for diesel work. I highly recommend!

The service here was great, everyone was friendly, helpful, and easy to talk to. They explained the…read morepricing clearly and made sure I understood exactly what my car needed. They were able to rebuild my transmission in about a week, which I really appreciated. I'm very happy with the experience. He worked on my Jeep compass transmission, fair prices.

I've been there at least two times. 1st time for my Son's Sentra.the Housing we braught in had a…read morelot of use and He had A better one, which he used instead no extra charge with the rebuild. Later my Ranger 5 speed melted just out of warranty, 1998 and the trans worked perfect All these years since. I may be going in soon with my General Motors 8l45, * speed trans as Benson Is the Only Guy I TRUST!! thanks Ron.