Lacks basic communication. Chad - refuses to be held…read moreaccountable. Notice , no descent reviews in the last year or two?? There's a reason for that. Don't waste your time with this nonsense. Do yourself a favor and find a lighting company who can communicate and when they say they put your order in , they actually do and can communicate that with you. Their pricing is over inflated anyway.

A surprise on my last visit to Scottsdale, I stopped into this lovely and bright shop south of old…read moretown Scottsdale. They are chock full of amazing modern light fixtures that made me want to replace every fixture in my house. I got prompt professional assistance, even though I don't live in the area. I plan to go in next time I'm there with photos and measurements of my rooms, and be fully prepared to buy some great lighting!!!

Worst customer service ever. Sent the wrong part. I ordered a 12" light and they shipped the wrong…read moresize. When I emailed for returns, they charged 20% restockin fee (plus the shipping charge)

I have three 2 lamp Art Specialty Flexo fluorescent drafting table lights. They were all made…read morebetween 1943 and 1953. They are great fixtures but they each use 2 small magnetic ballasts. The lamps worked but buzzed annoyingly and could not find anyone who knew what ballasts would fit and work correctly. I searched the internet for hours with no luck and began to think no one knew of, much less stocked, ballasts that could replace the original 65 to 75 year old magnetic ballasts. I decided to try City Lights in Phoenix. To my amazement, the City Light guys knew what would work and even told me the ballast case of the ballasts they stocked could be removed so the the ballasts would fit my fixture. They were reasonably priced and I ordered a set. They arrived in 2 days and looked well made and worked perfect. I'm set for another 65 to 75 years thanks to City lights. Don Larson

The sales rep was great and spent time with me. However after paying 491.00 for a chandelier I…read morewent home the same day and found it at another store for 316.00. I immediately contacted my sales rep and explained the price difference. She got back to me the same day and said "they" would honor the price difference. However the credit did not go through. I called again and was told customer service would issue the credit. Instead of the $175.00 credit I was issued $45.00. We will no longer use Lamps Plus for our lighting and fans as in the past. If you find a price discrepancy know they do not honor it as they claim. VERY DISAPPOINTED!

Bit of a "meh" experience. As with all Lamps Plus outlets, this location has a lot of stuff. And,…read morewhile they have a lot of stuff on display, there is a lot of the same thing . . . same style, same colors, etc.; they all kinda run together rather than providing a diverse selection. Some good quality, some bad quality, some priced low, some priced high so you just need to be careful. Staff is okay, but not extensively trained in product knowledge and / or customer service.

Always something new (well not new), and interesting coming into her store. She is very helpful…read moreand knows her stuff, but keeps prices reasonable. Great place to find that perfect unique something for yourself or someone else - mostly repurposed and antique items.

I've only been to this store once but I was very impressed with the prices and the great service…read more I'm definitely going back and I'm recommending this store to all my friends. Mike fitch

If you're looking to update your lighting I highly recommend The Lighting & Fan Store on Baseline…read morein Mesa. We recently moved and wanted to upgrade from the builder's grade lighting in our home. From good quality basic lighting, to top-of-the-line smart lighting and fans, they have it all, and their prices are the same or better than anything online. We were very pleased with our experience there! The showroom has all the basics and you can order different finishes and bulbs on most models. They provided us with an installer who not only installed our purchases but made some great cost/energy saving recommendations to other lights in our home. Shop local! You will not be disappointed.

I went in looking for a light for my kitchen. They didn't have what I needed/wanted, but I found a…read moregreat light that I will use in another room. Wonderful place to look at many styles. I will check back the next time in Arizona. Kaylee was very helpful.

We just fished installing our brand new ceiling fan that we purchased today at Fanz and Lights in…read morePrescott Valley. It was our first time visit at Sean's store. He was knowledgeable and helpful about outdoor ceiling fans. He actually asked us what we were looking for in a fan!! No height pressure sales...we would recommend our friends and family to Fanz and Lights. Competitive pricing!

Fanz is the way to go! Excellently run business that is family owned. Good pricing, great service…read more 5+ stars.

Unique lighting and experience. Mike was very helpful in the design process to choose the right…read morelight. I could even customize the lights I chose. I have had many compliments since they were up in my kitchen. I plan to use them again when I build my addition.

From the owner: Nouvelle Lighting was founded to offer unique and one of a kind lighting solutions in the East…read moreValley. We use a different approach than our competitors and offer a truly unique and personalized approach to lighting. We service individual homeowners, custom builders, business owners, and design firms. Allow one of our lighting consultants to guide you through our extensive catalog, while listening carefully to your vision, requirements, and taste. Our staff is well educated and experienced with all our suppliers and can offer you a wealth of knowledge and suggestions when it comes to choosing the best options for your project. Our showroom is located in Mesa, AZ and offers interactive catalogs that showcase tens of thousands of products in a wide variety of price points that can fit any budget. To learn more, please feel free to contact us to schedule an appointment with a member of our team. In the meantime, please feel free to enjoy our site. From Traditional, Modern, Contemporary to Country and Farmhouse, our product lineup is sure to impress.