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Phoenix, AZ

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Phoenix Pallet Providers

5.0 (1 review)
Closed • 10:00 am - 2:00 pm

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2 months ago

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Bobcat of Phoenix - Bobcat zt3000 zero-turn mower

Bobcat of Phoenix

(5 reviews)

How disappointing this place has turned into. I used to think they actually had good customer…read moreservice but boy was I wrong. I bring in a trimmer for service 10 days ago and I'm still waiting to get it back. We're talking about a simple machine. A week ago Thursday I dropped it off assuming 2 days to fix. I call Saturday and it is t ready but they think it is a carb issue. I call Monday and am told it is a carb and it isn't covered under warranty and will be ready Tuesday. Keep in mind I'M CALLING, never a call from them. So today I call to go pick it up. 15 mins later I'm asked for a model number because the guy working has no clue. Ya right I know my Model number! So I say it has orange line and they find it. Great, right? NOPE. The guy says he has no clue on the status so I ask for a manager. None working please call Monday. I then say just try to start it I shouldn't have to go for two weekends without a simple trimmer. Sorry, that's not his dept. wow, stay away from this place. Update: what a turnaround. Within an hour I get a call that it is fixed and they will deliver it to me. I picked it up on my own but they even dos the repair at no charge. We all fall down sometimes and it is how you react to the challenge that shows through on the end.

These guys are the real deal. Bingham family has values and takes care of its customers. Really…read moreappreciate the accountability as a customer. This is my third machine with them and I won't go any place else. Customer service goes a long way with me and these guys have been straight up with very reasonable pricing. Thanks Bobcat of Phoenix and thanks Chance and Daniel for the help with the new mini ex.

Phoenix Pallet Providers - farmingequipment - Updated November 2026

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