Lacks basic communication. Chad - refuses to be held…read moreaccountable. Notice , no descent reviews in the last year or two?? There's a reason for that. Don't waste your time with this nonsense. Do yourself a favor and find a lighting company who can communicate and when they say they put your order in , they actually do and can communicate that with you. Their pricing is over inflated anyway.

A surprise on my last visit to Scottsdale, I stopped into this lovely and bright shop south of old…read moretown Scottsdale. They are chock full of amazing modern light fixtures that made me want to replace every fixture in my house. I got prompt professional assistance, even though I don't live in the area. I plan to go in next time I'm there with photos and measurements of my rooms, and be fully prepared to buy some great lighting!!!

If you're looking to update your lighting I highly recommend The Lighting & Fan Store on Baseline…read morein Mesa. We recently moved and wanted to upgrade from the builder's grade lighting in our home. From good quality basic lighting, to top-of-the-line smart lighting and fans, they have it all, and their prices are the same or better than anything online. We were very pleased with our experience there! The showroom has all the basics and you can order different finishes and bulbs on most models. They provided us with an installer who not only installed our purchases but made some great cost/energy saving recommendations to other lights in our home. Shop local! You will not be disappointed.

Have used in the past and used again. Recently took to vintage lamps in for repair. Scott wasn't…read morein, but Kaylee took doen all the info and had Scott call me when he was back. Scott was great at confirming what I wanted done and made a suggestion that was a significant improvement to the "look" of the plug (yes and ugly cord plug is something that can and should be addressed). Super fast. Great price. Highly recommend.

I was a little apprehensive from the outside of the place but was pleasantly surprised as soon as…read morewe opened the door!!! They mostly do custom handmade lighting but have show much on display that is available for purchase. Mike was so friendly. He took time out to give us a tour and then introduced us to Ronna who really listened to us and helped us find the perfect outdoor lighting! What a cool, personal experience you just don't get in big chain stores!

From the owner: We design and manufacture a wide range of custom lighting fixtures. If you can imagine it, we can…read morefabricate it!

Worst customer service ever. Sent the wrong part. I ordered a 12" light and they shipped the wrong…read moresize. When I emailed for returns, they charged 20% restockin fee (plus the shipping charge)

I have three 2 lamp Art Specialty Flexo fluorescent drafting table lights. They were all made…read morebetween 1943 and 1953. They are great fixtures but they each use 2 small magnetic ballasts. The lamps worked but buzzed annoyingly and could not find anyone who knew what ballasts would fit and work correctly. I searched the internet for hours with no luck and began to think no one knew of, much less stocked, ballasts that could replace the original 65 to 75 year old magnetic ballasts. I decided to try City Lights in Phoenix. To my amazement, the City Light guys knew what would work and even told me the ballast case of the ballasts they stocked could be removed so the the ballasts would fit my fixture. They were reasonably priced and I ordered a set. They arrived in 2 days and looked well made and worked perfect. I'm set for another 65 to 75 years thanks to City lights. Don Larson

Been here, done that... we've made purchases here multiple times since building our home 12 years…read moreago and never stopped to think about reviewing their exceptional variety and assortment of interior, exterior, ornamental, functional and/or discretionary lighting, plus some other things like mirrors, frames, tables, etc. etc. If they don't have it in the showroom, they'll get it if its still manufactured! Their prices are reasonable. Their customer services is excellent. Nuff said! We keep coming back.

How many psychiatrist's does it take to change a light bulb?…read more Only one...but the light bulb must be willing to change. :) If you are on the hunt for a chandelier to swing from, a lamp for that corner of your mind, a mirror to gaze at longingly, a ceiling fan to blow your skirt up, or just a lamp shade to put on and wear, you've arrived! Plus they have light bulbs for that shining idea that hit your head. This tremendous place has terrific service and quality items for every need in your light life. Miss Jaime was wonderful and patient accommodating us with questions, sifting through inventory, and coming up with marvelous sale items. Please make note to spend plenty of time as the extensive inventory is lit! No really, the lights are "on" allowing most floor samples to be viewed. How bright is that?! Can't imagine what the electric bill is like! So lets help em out by purchasing illuminating home decor. They were so polite and marvelous here at Lamps Plus, I had to give them a glowing review. Easy to access, plenty of parking, and they'll help you carry items to your vehicle. Don't forget to ask about their 10% off certain items just for signing up! As always, thank you for reading! Enjoy life while staying safe.

We used Candis eight years ago to purchase and install all of our lighting in a new construction…read moreresidential 10,000 square-foot home. We were very pleased with her at that time. However, currently, several months ago she has taken upwards of $80,000 for LIGHTING fixtures and has produced no product nor a refund of the money paid to her, apparently because she mismanaged the money and never even placed orders for the light fixtures. Legal proceedings have begun.

Dropped in to see products. Most unfriendly lady at the front desk. Zero help. Find another place…read moreto shop.

During a recent kitchen remodel, I was looking for some LED lighting to install under the kitchen…read morecabinets. I wasn't really impressed with anything I'd seen at stores like Lowe's or Home Depot. A few websites and online stores did offer LED solutions, but once you began to consider that you'd need to order power supplies, dimmers and other hardware, the concept of LED work surface lighting and under cabinet lighting became an expensive one. I then came across this company, Inspired LED. I saw some of their products listed on Amazon.com; Almost everything they sold had good reviews and high ratings from their customers, and a few reviewers also took note of this company's exceptional customer service. I went directly to this company's website and ordered a few sets of their warm white "Super Bright 21 LED Deluxe Kits". Each kit got me 3 10 inch LED strips, each with 21 warm white LEDs, all the mounting screws, connecting cables and cable organizing clips I'd need, plus the power supplies which were included. I also ordered a dimmer for each kit from this company's accessories page. I felt the price was fair for what I got, shipping and tax were included in the purchase price, and the merchandise I ordered arrived to me via USPS priority mail within 2 days. When I got the LEDs I'd ordered, I saw some other products in the enclosed literature that I didn't see on their website. I called the company, explained that I might prefer the fixtures I saw in the literature they sent, and the guy who answered said "No problem, send the LEDs you have back to us and we'll exchange them for what you want". In the end, after chatting with him and getting more details I decided to keep the ones I'd ordered, but it was great that they were immediately willing to exchange what I bought if I'd wanted to. While the LEDs this company sells aren't the brightest I've seen, and the "warm white" LEDs aren't the best version of warm white (they could do with a "color correcting" amber LED every several segments to make it look more like the color range you might get from a warm white incandescent lamp), these are more than adequate for my needs, the price was fair, and they should serve my needs for the next several years, as LEDs are expected to last for 50,000 hours or more at full intensity.

Fast, fair prices. Just bought some parts (no big projects like others here), but they were shipped…read moresame day when I was expecting a week.

We worked with Visual Comfort & Co through our interior designer as part of a new home construction…read moreproject and purchased approximately $80,000 in lighting. One of the fixtures -- a $5,000 stock chandelier -- was never installed due to builder-related issues and remains unopened in its original box. Our designer notified the company of our intent to return the fixture prior to move-in, and we followed up within the first month of living in the home. Despite the item being a standard stock product, unopened, and never installed or used, the company declined to issue a refund and would only offer store credit with a 25% restocking fee plus return shipping. We are not attempting to return any other fixtures from our project and are simply seeking a refund (less reasonable restocking/shipping fees) on one unopened stock item. Given the scale of our overall purchase and the fact that this fixture was never installed, we were disappointed with the lack of flexibility.

Love Visual Comfort light fixtures and source them when I can through a few avenues. Went to Vegas…read moremarket and didn't know we had a store in Scottsdale. Went on this ween on an early afternoon. There were about 5-6 sales people there and one other customer. I had some questions regarding a fixture and the all sat at their computers staring at the screens typing. They were talking amongst each other and one sales person was helping a customer in the back of the shop showing her lights on a screen. I was there about 15 minutes, not a word from anyone and I decided to leave, they never even looked up. I'll go somewhere else for sourcing!

Really cute and well curated little gift shop I would recommend dropping by there. I can always…read morefind something in this place.