Positives: * Staff…read moreis friendly and honest (they told me the shortcomings of my storage unit before my first visit) * Easy access to my storage (no elevators to wait for, 6am to 10pm access time) * Entrance is on a quiet street Negatives: * I don't have any, but will let you know if they come up.

READ THIS AND BEWARE OF THE DANGER…read more 1- Rats? Put up stucco wire mesh. 2- Ants? Put down Terro. 3- Broken gate? It'll get fixed within days. 4- $300 a month increase? Convenient location. 5- Storage Unit Thieves????? NO CAN DO!!!! The place is basically open to the public 24/7, the cameras half work, and anyone from the homeless encampment outside can just walk right on in without even so much as an alarm. No code needed. They can roam around picking locks, reaching OVER your storage wall to gain access to your unit, and they'll even do it with customers on site because you can't tell if they have a unit or not. Wasn't like this before Covid. I thought having a police station around the corner would help, but you can walk there faster than it takes for them to respond. Everything was fine until it wasn't. Now, I just can't recommend it at all.

I'm so glad we chose Caremore for our move. David offered to do a virtual or in person tour of our…read morehome to provide a more accurate estimate. Taking the time to personally tour gave me confidence that we would have the right size truck and team. The team was professional, friendly, and careful with our things. They even suggested placement of a few items. They easily solved a couple of logistical challenges as we moved large furniture through small doorways and around banisters. Caremore exceeded our expectations and we will call them again the next time we move.

I had to move a 1 bedroom apartment worth of stuff across the city. Caremore was great to work with…read morefor scheduling and the movers were great to be around. They took care with my belongings and the price was competitive. Will use again.

I've been meaning to write my review for Attic Self Storage for about 2 weeks now. I may be wrong,…read morebut I think I was present when a nasty client/customer was there (L.A. in the reviews). She was there with a male helper and was so obnoxious. Definitely a self-entitled one. She was saying how she was an important figure, but didn't act like it. Was asking for the guys behind the window to move mountains to cater to her. They maintained professionalism and composure for sure. Give them so much credit for that. Anyhow onto my review of this business, They are very friendy and professional. They were very helpful and answered all of my questions. This place is clean, well lit and very accommodating to my needs. Thanks Rob for all your help!! Thank you.

Friendly service efficient and willing to Accomodate our special needs. Clean, secureread more

I was at the extra space storage in San Francisco, only to help a friend move things…read more I found the staff to be extremely helpful, cooperative, and friendly! Particularly the manager Oliver, who even assisted me in lifting boxes into my car, also unlocking the elevator throughout the two days I was there, helping a friend. Great customer service 110%!!! Oliver and Carlos made my two days, so much easier! Thanks guys!

Here's an update. I discovered the Extra Space Storage system illegally overcharged me because I…read morewas set up on autopay. My monthly payment was $406, but on Sept 5 I was charged $471. The overcharge is illegal, alarming, and outrageous. It seems they were sneakily trying to charge me a higher amount hoping I wouldn't notice. This is a disgusting business. I have no problem with the local facility manager, but the owners of this business are greedy and deceitful. BEWARE. Do NOT rent from Extra Space Storage. They lure you in with deceptive marketing. And then their policy is to jack up your rent $100 within a few months and continue to raise it in approximate $100 increments if you stay longer. You might also get overcharged like I did.

good and friendly staff and on time, space for parking, recommended for your rental uhaulread more

No issues, scheduled online, pick up available earlier than my scheduled time , drop off smoothly,…read moretruck was as advertised

Clean, well lit, good staff. Security cameras. Good price. I'm glad I found this storage facility.read more

I recently moved to the Bay Area, and was in need of some extra space as the apartment we have…read moredoesn't have storage. I have tried the national rental spaces before and was unhappy with the service and having to go up multiple floors. This place is great it looks like it is family owned and is all a single story. This makes moving in and out very easy. The prices were also great way lower then the national places. I would happily recommend them and will be back if I ever need more space. Thanks

Mario and the team were very nice, flexible and helpful. The location is safe and the unit very…read moreclean. It's my second time I rent a storage with them. I recommend it to any one that is looking for a solution. Also, it's the best price in town!

Excellent customer service. Since after all their storages are not inside a building, I would…read morerecommend coming here if your things are properly stored in sealed plastic bins to prevent weather moisture damage. With that said I haven't stored anything here yet, but this was one of the top 3 places I've considered. The reason why I am deciding on another facility it's due to it being closer to where my things are and that I'm unsure what I'll be storing for now so I'll need my first time place to be indoor. And are buy those moisture absorbing stuff. With that said I might come back once I have everything figured out and this may be the second storage place I would use if they still have fair prices by the time I'm moving out of my first choice. Thanks for giving me the tour even in the rain and close to your closing time.

Rented here for 5 years. Never had a single issue. Easy access, friendly staff, safe location.read more

Been there a couple months. First their loading carts disappeared, no explanation. Next, the…read moreelevator died. No notification, no time frame when it will be fixed. Site manager says "use the stairs ". I'm 74, and my equipment is on the 3rd floor. Nope ......

The team at City Storage did a phenomenal job of not only finding a storage locker that fit my…read morespecific needs, but also help me throughout the entire process of moving in. Not only were there an abundance of choices, but the the lockers were extremely clean and well maintained. The team was a pleasure to work with from the moment I called to the time that I left the facility with all my boxes and furniture safely secured in the locker. The pricing was also extremely competitive with other storage facilities. I looked at. I would highly recommend this facility for others who are looking for a storage facility in SF.

Is there a way to give zero stars because that would be awesome. City Storage of SF are a bunch of…read morelazy crooks that never follow through on what they say. I noticed THREE months ago they raised my rent by almost 20% despite me never missing a payment or even paying late. Called the office and the employee there said I'd been bumped up, where I was now paying 18% OVER market value, despite having been there almost a year. I've called them three times and stopped by three times and the answer is always the same, "All billing issues have to go through corporate, but I've sent our manager there an email and she'll get back to you tomorrow." 88 days later? NOT ONE SINGLE PERSON has called, emailed, sent a carrier pigeon, nothing. That's nothing to say of the super restrictive hours they keep when you're able to access YOUR own unit. Totally ridiculous, this is nothing but a corporate cash grab spot and as long as your payment clears they'll provide ZERO level of customer service. If you're looking for storage options in SF you're better off anywhere else. Literally, just leave your stuff in the street.

Long story: I'm swapping out some furniture at my place which means I can either keep both old &…read morenew stuff and always be walking in between OR could go with the livable alternative of getting some storage! A friend already had a 8 x 20 unit so I went in with him. Even though I'm coming from Oakland it's pretty convenient, has 24 hour access and open most days of the year. The security guard makes rounds so sometimes it takes him a minute to get to the gate but I'm happy to wait if it means he's watching out. Finally it's clean so I'm pretty comfortable going there. Definitely worth a look!

always great customer service! always a smile on their faces when I come in. A really great storage…read morefacility.