Do not use this company. Multiple issues and they were constant. We couldn't even last a year with…read morethem. There's too many other companies to choose from so don't go with this company.

Absolutely shit service. Internet goes out once a week. I have had 5 tickets in the month of…read moreDecember alone. Garbage, garbage, garbage..... I was supposed to have someone out two tickets ago to get new equipment and still no one. If I could give no stars I would. If my apartment complex didn't make me have them for internet I wouldn't. They gave me a month free credit but it's for NEXT month.

Do not trust anything Xfinity/Comcast says. Get it in writing. I recorded (they knew) them…read moreoffering something that was not true on the phone. They are not good for their word. I told the customer security team about fraudulent business practices. Get fiber from someone who has it. (They don't) Anyone would be better than them!! Negative stars not available.

Absolutely slow! The help there seems like zombies, not in any hurry to help. Then they want you to…read morecall people over seas who don't have a clue of what's going on, for help. In no way are they helpful. The product isn't worth the money. In no way did I get service.

I recently was attempting to spin up a new device and line on my Verizon account for my son…read more I started online, and was disappointed when that didn't work out. Although reluctant to make the trip and go through a maze of sales pitches, I made an appointment and swung in to this physical store. Boy, am I glad I did! I arrived a couple minutes early for my appointment, and to my surprise, there was zero wait and an employee honored my reservation and began assisting right away! To be completely honest, it was the most straight-forward, simple, quick mobile phone appointment of my life! We accomplished everything I needed, quite quickly, zero sales pitches. I even got a BETTER mobile plan than the one I was aiming for walking through the door! Needless to say, I was super, super impressed with the experience, and it definitely solidified my loyalty to Verizon! I was in and out in 15 minutes with everything I needed and a better plan than I hoped for!

Negative stars if that were a possibility. I went in to inquire about getting a new phone/upgrading…read moremy existing phone. Was told the absolute best option was to add on another line and keep my old phone. It was explained that this would keep my bill around the same or even cheaper. Here I am with a bill that is more than $100 more a month and they won't do anything about it even though there is no usage on the third line. What a bunch of scammers.

Ok, so this is not so much a local business so I'm not really picking on the Overland Park branch…read more However, I did feel the need to post a warning because you may get suckered in by the "cool" factor of internet on-the-go. I'm not usually an early adopter, but the idea of being able to take my notebook into a place that doesn't have internet and be connected is a nerd's dream. As a family, we also like going on road trips, and I had this giddy vision that I when it's not my turn to drive, I could be riding shotgun with my notebook and getting some work done. Well, I should have heeded the red flags that went off when they required you to either by all the equipment up front (which was $200+) or submit to a 2-year contract. Now, I'm sitting here watching a download that I started before I went to bed last night with 6 hours left to go and longing for the days I had comcast (yeesh). Part of me thinks that the speed will get better over time, but the coverage here in KC is about as good as it can get. I think the problem may be the fiber cement siding on my house, but the connection doesn't get better next to the windows. The "mobile" works until you get about 1/2 mile outside of Kansas City and then disappears. It's supposed to switch to the nationwide 3G network if it can't connect to the Clear 4G one, but it has yet to do this. However, the 2nd star for this review is because I can go to a park around town and get internet (should that situation ever arise). Outside of that I pretty much think it's a bust and am counting down the days until July, 2012. If the world hasn't ended by then, I am soooo dumping them.

Worst. Internet. Ever. Actually, CLEAR is one of the worst companies I've ever had to deal with in…read moremy 30 years. I live in Mid-town Kansas City (close to westport) and have found that my connection is on par with dial-ups I've had. (Only it costs $50 per month!) Whenever I call them (over a dozen times) they tell me that they're experiencing high volume and equalizing everyone's bandwidth. Evidently all times (even early morning like 3:00 am Central time) are "high volume". Of course I played with the modem for hours, my signal strength on the modem is always full strength, and the Clear website connection support shows that I'm getting full strength connection. Also, they claim that there are "no contracts" and maybe that's true now, but I got roped into a contract and they're going to charge me a huge fee simply because I'm moving out of the area and into a town with no Clear Internet available. thank god. Basically, if you are considering CLEAR internet, you need to RUN, FLY! get as far as you can from these scam artists!

This is still Spectrum, but it is no longer the retail store. There are signs posted all over the…read moreplace indicating as much. So basically,...reroute to 6921 W 119th St.

A truly exhausting and tedious experience. Service while we had it was fine but when we moved to a…read morenew house and found Spectrum had weak coverage at our new home we tried to cancel. Rather than cancel our service they transfered service back to our old home and did not inform us for 2 months. After calling in again to cancel they added cancelation charges without informing us. Save yourself the headache and avoid Spectrum.

NO waiting to be helped, unlike other local Spectrum stores. Traded in a phone for my occasionally…read moreexasperating husband, and received exceptional help from the very patient and very knowledgable Aryonna.

Said they couldn't cancel my internet at the store so he gave me a phone number. Phone number…read moredidn't work so I looked up the correct one online. I called and they said that he COULD cancel in the store the guy just didn't want to. He also gave me that bad number. Luckily I had time today so I could do everything at the store even though the guy was bu llshitting me. All these companies are so scammy. Att, spectrum, etc all nasty. UPDATE: Be careful! I handed my all of my equipment to the male individual at this store and asked if he needed me to do anything else. He said no and I left. He told spectrum that I only handed in some of my equipment not all of it. Not only are they incapable of doing their jobs they are also thieves.

I've had AT&T Internet for about two months now and I've had nothing but good experiences. Anywhere…read moreI wanted to install the modem the tech no issues. Of course I did not say hey, set in the middle of the room! It came in from a side closet from outside and mounted up in the walk-in closet in the air. What more could you ask for? The speeds are faster than advertised and they consistently work. I live in blue Springs, Missouri and Troy was my tech. He was curious to know why I moved here from California got to know me a little bit and we had a good conversation. I got to know him a little bit about his family he was very open and have a great customer service skills. Nothing but positive things to say about Troy and I hope he's my tech in the future to take care of us and thats if we have any issues. Which I hope we don't... Ha ha ha And I'm actually writing this review now because the AT&T Internet plastic covering that in the grass was shattered and it's been that way for quite some time. We live in a new development so I thought I'd wait until things are finished so I can ask for someone to come replace it. One of our neighbors was getting some work done so I want talk to the guy. His name is George. Helpful man... He came over write up a ticket and he informed me as I was leaving I put in a ticket and he doesn't know the turnaround time but when I get done, it'll be sooner than later I thought great! So far nothing but positive experiences with this company! With their Internet Not their wireless service because that is a whole nother problem. Ha ha ha stay away from AT&T wireless! But AT&T Internet! Faster speeds. Low ping. Fast uploads!

Just stay away from this company. They have a monoply in some areas and you have to use so they…read morereally just dont care about anyone other than money. Goggle was amazing so made I had to switch to this garbage and thats being nice.

Lily was great. She was professional and speedy. The whole staff took great care of us and got us…read moreout quickly. Thanks!

This particular location is quite slow and understaffed, Especially on a weekend day. Definitely…read moreneed more employees on the floor. Also you have to get their app and sign in just to "check in" to be seen. Wouldn't recommend this location unless you have an half of a day to wait.

When Everest took over the consolidation company the reception has been real bad, black outs have…read morehappened more often, Chanel selection have been messed up, turning it one Chanel to another the program sticks on the channel you want to switch from, it has been one head ache after another,

It's nice to have some competition for Time Warner. They have helped reduce our cable bill to a…read morepretty reasonable level. I say this as someone who currently has Time Warner Cable. The problem with Everest is the cable functionality. Everything from the Guide to DVR menu looks cheap and only has basic functionality. The DVR doesn't actually record shows that it should be recording. So we frequently were missing episodes of such great shows as "The Soup" and "My Fair Brady". We'll eventually switch back to Everest when we get mad at Time Warner's service again (we're close). But, Everest just gives us a whole new set of problems. Although they have better HD service than Time Warner.