If you ever have a problem, be prepared to be ignored for days on end. Their customer service is…read moreTERRIBLE, and when you finally get a response, it's usually very rude.

These people are the worst people I have EVER dealt with in my life. They have issues with their…read morebilling system, so I never received my bills. When trying to rectify the situation, and receive an invoice to pay from, they are rude and incompetent, very unhappy people. They threaten to disconnect YOUR service when its THEIR company's problem as to why I don't get my invoice. Jackie and Diana are the meanest women I have ever encountered in NKC. They are argumentative, and accused me of not paying my bills. I was BEGGING FOR THEM to send me an invoice to pay from. I tried to stop by their building to pay, and they would not let me in. They demanded payment electronically, but refused to give me a method to DO SO! RUN, AWAY FROM THESE AWFUL AWFUL PEOPLE. I HAD THE SAME ISSUE with my residential services. NKC is TOO GOOD for this awful service. They are truly horrendous service providers who treat people like trash. Seriously- if at all possible, DO NOT USE THEM... THEY ARE AWFUL. THEY DISCONNECTED MY SERVICE UNBEKNOWNST TO ME, DUE TO THEIR PROBLEMS. They admitted their system screwed up, but then still treated me horrendously. I rarely ever give negative reviews - go ahead, check out my reviews. THESE PEOPLE ARE JUST A BAD BUSINESS. PS - I PAID EVERY INVOICE IN FULL. AND I HOPE TO GOD I NEVER HAVE TO DEAL WITH THESE AWFUL PEOPLE EVER AGAIN.

What could improve? EVERYTHING. I've been a customer for 25+…read moreyears and their service has been getting steadily worse. Cable hasn't worked properly in 3 weeks and it's taken 3 weeks to get an appointment (which is OVER A WEEK AWAY) Their customer service does not care whatsoever about customers, theyre completely useless. And they broke a promise to me to have this repaired today. Would be 0 stars if tha were possible

Their customer service is the definition of crap! The actual service isn't bad but their call…read moreagents aren't useful for solving problems.

I've tried servers from everywhere, at Joes you get really fast hardware for a really decent price…read more Ive had mine for a bit now and its phenomenal, the 1 gbps line is for real and 33tb is almost unlimited for me. Im testing out the game server side and its amazing. Zero lag from way up north. Try it and you wont be sorry!

Have been using Joe's for a few months now for a side project. All has been smooth, and the staff…read moreare professional and helpful.

Just stay away from this company. They have a monoply in some areas and you have to use so they…read morereally just dont care about anyone other than money. Goggle was amazing so made I had to switch to this garbage and thats being nice.

ATT fiber came into the neighborhood and tore up a good 6-8 feet of my yard in late spring/ early…read moresummer. All workers said ATT would be back to fix my lawn. No one has called or done any work. I'd expect more from a company that will be asking us to switch to them. Hope they will do the right thing.