Alert 360 does terrific work. Their staff has gone above and beyond to ensure that my home is…read moresecured. Prior to having Alert 360, I just used a Ring. Not knowing that a Ring would not be the best way to secure my home, I was educated by one of their sales consultants in a way that was informative. Sometimes when you have sales folk trying to sell you something it doesn't seem solid and genuine. My system is what I needed and is extremely affordable. Installers did a terrific job of being efficient and non-intrusive. Definitely recommend.

I had used them for my business and home security. I added a new company to do my video security…read moremonitoring and changed to them for the rest of my security package. I then cancelled my service with CSG. They cancelled my business account correctly, but after I jumped thru the hoops to cancel my home account I find that they have been still billing me for the last year. They even auto renewed my contract for another year even when their system showed they were not connected to my security system any longer. In reviewing my bank account I finally noticed that I have been paying $30.45 for the last year. I contacted them to handle the matter and they stated they never received my e-mail and that I needed to send it again and they would not credit me back any of the paid amounts. UPDATE 9/1/16 The company reached out to me and we were able to reach a resolution to this matter that we both were happy with. Jimmy was helpful and pleasant to work with. Jeff

We had ATI come today and mount our 42" flat screen for us. WOW!! What a tremendous difference,…read morecan't believe how nice it looks with all the cables hidden. Scott was on time, professional, courteous, cleaned up what little mess he made, and hard wired our wifi tv for us, and now it's even faster! We should have done this months ago!! Really glad I decided to call someone versus doing it myself. They're great, professional, timely, reasonable price and it looks beautiful in my man cave.

We were needing an update for our TV/audio system. The folks at Longwire were not only reasonably…read morepriced, they were timely, knowledgeable and kept us informed at all times. I will absolutely use them again in the future and I highly recommend you give them a look.

We are not technical people. At all. Since the dawn of high speed internet, nothing has worked…read moreproperly in our house. We have tried all kind of companies and all kinds of band-aids. Once we finally decided to fix the tech in the house for once and for all, we called several places and got a few bids. When Chuck from Longwire came into the house, he walked around with us, listening to all the irritants and issues and things we hoped for and created a solution that has finally made everything work reliably and effectively. They were thorough and thoughtful and scheduling was convenient and quick, even though we were working around the holidays. They even finished the project a day early. They have also been open and helpful about some questions I had after the fact and I anticipate they will continue to be that way moving forward.

Jason, has done numerous amounts of work for my family, and has done a fantastic job every time. He…read moreis good at what he does and is super easy to work with. Not to mention, his prices are unbeatable. I 110% recommend to anybody to hire Jason. He is a good person, and enjoyable to be around. 10/10 plan on hiring hun for future work!

Did a great job mounting 4 TVs! I highly recommend his work. He was very easy to communicate with…read moreand gave me a quote upfront.

Chuck was professional, proficient, and had the patience of a Saint. He stayed until the job was…read moreexactly how the customer wanted. They had time openings that worked for us and the value was at a cost that we could afford! I would highly recommend them to anybody I know! The service requested was exactly how I wanted it and even more! Came out so wonderful!

This guy claimed to be able to do a TV calibration for around $50. EXTRAORDINARILY CHEAP. I asked…read morewhat equipment he used and what certifications and he responded with "no special equipment is necessary for tv calibration," and that he had no certification regarding the service. I asked him by what standard he used to calibrate the tv with, and he responded: "customer perception," followed by: "otherwise, another." This person is BS. Lol.

Best experience you will ever have with an alarm company. It is a family owned business in Raytown,…read more MO. Save yourself 30% by calling them.

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

I love music and I have always wanted house sound but felt like it was too expensive. I called…read morearound to more than 10 businesses and shawn was the most helpful. He also got me a GREAT price on all the work I got done. I don't know much about house sound except that I wanted it. I am a girl and a lot of times I feel like sales people take advantage of that fact. I never felt like that once with these guys. I would defiantly recommend them to everyone.

Homedia is a company that can help with whatever you need. I had some great advice from them on my…read moreentire basement system. They were more concerned about my satisfaction and hitting my budgets that they were on pushing a particular product to me. They even helped move my AT&T internet to the basement with the wires etc at a substantially reduced cost from what ATT would have charged. highly recommended...