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    Office Depot

    Office Depot

    3.3
    (14 reviews)
    $$

    I was shopping at the Office Depot in Lees Summit on Sunday, 2/9/2025…read more I needed to print some documents. I went to the print desk and there was a woman and her daughter standing there waiting for help and BEN - the Office Depot empoyee was on the phone (I later found out he was the manager on duty). He appeared to be on hold as he was speaking to the woman and her daughter. I asked if I needed to stand in line to use the printer (I had never done this before) and he was SO RUDE! He said I am trying to have a conversation on the phone and I only have 2 ears. (he said more but I was so shocked I didnt hear it all) The woman and her daughter looked at me in disbelief as well. I apologized and stated that I thought he was on hold. He continued to say rude things to me for interrupting him. I finished my printing and apoligized again. .He said nothing.. I went to check out with other items that I had and I told his coworker how rude he was to me. She said oh he is rude to everyone including me. She said that customers complain all the time and nothing is done about it. I filled out my survey to let Office Depot know how rude he was and haven't heard anything back. You know, it only takes a minute to be kind. There is no reason to be spoken to the way I was. I would like to say I will never ro to office depot again but I know some day I will have to but I will avoid people like BEN!

    I give this location a 0 because of the print department. The "print manager" as she kept reminded…read moreshe was did not help at all. I put in an order and was told I'd get a call and never did. I decided to call them and when I did, I spoke with an employee who told me that my print job would be ready the next day and to call back the next day. When I called back the next day, the print manager told me that there was nothing she could do for me, despite the miscommunication between her and her team. She was rude and not helpful at all. I decided to call OfficeMax in Olathe and the person I spoke with in the print department was very helpful. I recommend the Olathe location 100%. Also, while I was there, there was an older woman who needed help sending information to their email, and the employee refused to help her because it was almost time for the employee to get off. would not recommend Lees summit location!

    Staples Promotional Products

    Staples Promotional Products

    2.3
    (4 reviews)

    We own 65 franchises. Decided to try out the Staples Business Promo option for company shirts. We…read moreordered 3 shirts to test out the quality. Order and design was confirmed on Dec 20th. We were hoping to get these new designs by the New year. Came back from holiday break with multiple manual emails telling me our order was going to be cancelled if I did not manually want the shirts that I already designed, submitted, approved and paid form. I was extremely confused why the shirts was not started over 10 days. I told them if they were not going to be confirmed and made in the next day, to just cancel the order as our time is important to be going back and forth on emails. Beneeta Vincent Kuttikadan, SPP Web Specialist.... decided to just cancel our order and completely waste the entire holiday break and new year shirts. We were planning on ordering hundreds more for our 65 other locations. We have ordered cards locally for the last 6 months for our franchises from the Staples website....But with the blatant disrespect of our time..... we are going back to our original vendor for our business needs. Tens of thousands of dollars per year down the drain because of one employee with a bad attitude. Theres too many vendors in the world to work with folks like this. All email communication was sent to Staples Support today around 10am.

    Positives are prices include shipping so there aren't surprises at the end. The site is responsive…read morebut there are a lot of steps to do a mockup and I couldn't get the site to work in my browser so I couldn't complete the process. They seem to have really good deals but I can't tell if I'm ordering the same item as I had before because the skus don't match.

    Officemax - officeequipment - Updated June 2026

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