Two appointments scheduled, two no-shows. I had to call the main line and wait for a representative just to cancel. Unprofessional and lazy communication. read more

Although the guy was very nice and stayed until all the TV's were installed (1am). He damaged the wall in my bedroom pretty bad. When my husband remove the TV from its bracket to see if it could be moved over since the guy didn't center it. We saw this through the bracket. The guy drilled down deep and hard he damaged the wall. This is a new construction home and the wall did not look like that before. read more

HelloTech - My bedroom wall. - IT Services & Computer Repair Near Me

Would highly recommend! The booking process was seamless and the technician was prompt and professional. He provided me with information so that o understood what was happening and that was very helpful. Will definitely book again in the future for other services. read more

HelloTech - 65in tv mounted and cords hidden - IT Services & Computer Repair Near Me

Used once, they solved the problem. Several months later, they charged me $362 for a 3-year contract for their services. I didn't sign up for this service and called the number in the email they sent and no one answered. I was trying to cancel the 3-year contract. read more

First appointment- canceled by Hellotech. Second appointment- I get an email 1 hour before the appointment saying it will need to be rescheduled. I called, they convinced me to give them a third chance, they gave me a discount. Their tech, the third time, calls 20 minutes early, I don't answer the call because I'm on a work call. He never shows up. F L A K E Y AF read more

"Zed was professional, efficient, informative, provided excellent service. He came ahead of schedule which was great, he even taught me how to use the new smart TV. He even centered the television to my liking. I am very grateful!" read more

Jacob was terrific and efficient. He was polite and informative. He did a great job with the Installation. Thank you.

Paul was great! He was so polite, calm and willing to explain everything to me. He was methodical and communicative, and got the Simplisafe doorbell working so fast. Can't recommend him highly enough. read more

Great service from my hellotech technician from start to finish. He was on time, friendly and made sure everything was set perfectly

Bernard was great. Showed up on time, explained everything well and installed Simpli Safe very quickly. I would highly recommend him and HelloTech in the future. read more

Matthew M was very prompt, polite and knowledgeable. He was efficient and also helped us navigate the new system and it's associated app and website. read more

Great customer service from the moment I called.. They arrived so quickly. And the technician was so efficient and professional. Thank you!

Michael was the tech that came out to hang my TV. It was not a straight forward task and I was very appreciative that he did get the TV hung and working in a single visit. He was a great communicator and worked with me to make sure I was happy with his work. I highly recommend Michael from Hello Tech. read more

Fernando gave great advice on how the tv should be placed since I wasn't sure where it should hang. He took the time to clean up after himself and organize all the wires and devices attached to the set. He called before he came over and finished the job in a timely manner read more

The whole experience was pretty sweet. They were able to send a technician out today, which was super. The technician, Walter, did an awesome job. He was able to diagnose the problem and fix it within 30 minutes. The only issue was with the initial call made to the 1-800 number. read more

My tech showed up on time, was knowledgeable and helpful in removing older wall-mounted TV and replacing with a newer model. I appreciated being walked through the device's startup process. This was my second time using this service. The first time was to install my Ring doorbell. Since I'm clueless about these matters, I'm really glad Hello Tech is there for me-Thank you! I highly recommend! read more

DO NOT USE HelloTech. I contracted with them to wall mount a 75" TV and a Sound Bar. I was very clear that they would need 2 techs to safely mount the TV. They only sent one, and my wife needed to help him lift and mount the TV. He didn't wall mount the Sound Bar, but HelloTech STILL CHARGED ME for it, $59 + tax. I've called them twice and they assure me they will get the charge removed from my credit card. It's been 2 weeks and they haven't. I have filed a dispute through my credit card company. HELLOTECH is clearly demonstrating a willingness to charge customers for services they have not performed. Strongly recommend you avoid them. read more

I had just purchased a computer from Best Buy and needed some help setting it up. I made the soonest appointment the Geeks had for the following Wednesday, a few days away. When the arrival window was nearly up I went to call them to check when they were coming but accidentally I called Hello Tech. When I finally spoke to the representative I learned I had actually made the appointment for the following Wednesday. I was able to reschedule for the next Tuesday but that was still 6 days away. I decided to try Hello Tech. They asked me several questions about what I needed and were able to get an expert out to me in a few hours, same day I called them. Michel called me and confirmed the appointment and arrived exactly on time. She was exceptional and an expert. She set up everything perfectly and did not rush through the job. She spent an adequate amount of time with me to make sure I understood everything. I cannot recommend this company or this person more highly. read more

We contacted HelloTech to assist with installing an Arlo Pro 3 camera system. Colby showed up on time and was very knowledgeable and had great ideas about placement of the cameras. read more

The tech lied about showing up, telling his office that no one was home. I work from home and sit right at the front door, so I know no one even showed up. After numerous very frustrating calls with them, we finally ended up calling a local guy. This company is AWFUL read more

I had a really tricky over the fireplace mount for a 65 inch TV. Fantastic job. Timely, professional and will definitively use again

The tech was over TWO HOURS late and smelled of heavy cigarette smoke! His overall hygiene was bad and he knew nothing about the product. A total waste of time that I will never get back! read more

Micheal was a lovely man. He kept in touch with us prior to his visit and arrived on time. He mounted two TV's for us. We could not be happier with the work he performed. I had a miscommunication with the company (my fault) and when I called to correct it they were very pleasant and efficient. I would not hesitate to recommend them to my friends. read more

Eric knocked it out the park. He first came in an got all our devices up and runnin to full Potential, then got them all talking, an finally got the hue system all up and running. We have light now!! The best part is that he not only fixed it but showed me how to maintain it, instead of someone just coming in and fixing it an never showing me what they did or even how they did it. I seriously didnt know if eric wanted to leave, he jus kept showing me how to this and how to that, the services i paid for was worth way more then i expected. Will be using them and recommending then in the future, thank u so much eric and hello tech. read more

Unable to perform basic services of dropping a cable line in a house built in 1999. Beware that they will setup an appointment then waste your time to then not be able to perform the service. Good is no charge however, no refund on my time. read more

Great service! Very knowledgeable and courteous. Technician clearly explained everything.

Ben was punctual, polite, efficient, and knowledgeable. I felt very comfortable with his skills and responsiveness to my questions. I would highly recommend Ben as a competent installation technician. read more

Hank is great! Did the installation and then set it up and showed me how to work with it. Could not ask for more.

Robin did an exceptional job in all respects. Dealt with some tough problems and figured it out.

Log Entry Day 13 No end in sight. After multiple near sightings I remain alone, abandoned in my quest to have my Ring Pro doorbell installed. What I initially assumed was only the Geekatoo team's total incompetence to even schedule, much less keep an appointment, has been proven to be much more sinister than that, they may actually be idiots. I'm at a loss as to how I should proceed. If I keep the dialogue going perhaps I may eventually get actual phone call form a real person but, should I do that knowing that I will eventually be abandoned, waiting for my Ring Pro installation in vain. My memory is fading but, I seem to recall that I've had two techs assigned, the first didn't want to come but reluctantly agreed to do so only to cancel a few hours later when his father came down sick - no reschedule. The second never called in spite of at least 6 messages thrown into the ether via e-mail (and to be fair they were all answered but, with a 'we'll get back to shortly') - they never did. I'm torn waiting for these morons to respond to me or, freeing myself from their sick games once and for all, even if that means living estranged from society, without a working doorbell. Thinking about it, I wish I had't missed the pizza delivery man the other day, on the other hand, I haven't had any unwanted solicitors in 13 days and counting... read more

Would give this company -5 stars if possible. Installed 2 ring doorbells a couple of weeks ago.. Nothing but problems since then, eventually it was determined installation was problem. Their web site states 100% satisfaction but when I called to ask them to remedy the situation they said no problem but we have to charge you for another service call. IMO, I do not recommend this company to anyone. read more

I have never experienced a tech appointment where the technician knew nearly as much nor was as friendly as Gabriel from HelloTech . Excellent in every way, I could not have asked for more. My husband will be contacting him for help in the future. Thank heavens for HelloTech! read more

Tech Archie- What a great addition to your team - very friendly and professional - my 3 kids hugged him when they left. Impressed. Great work - fast and efficient. read more

Ben was on time, fast, efficient and we now have internet on our TV.

Great work. Very professional, on time and system works better than when brand new