Buyer and Customer Beware!…read more Recently I noticed my app was not working to arm and disarm my alarm. After calling Rampart, they said "yes currently our services are offline". Then I asked if that meant we would not be covered by monitoring for fire or burglary. They said "yes, that's correct". I was completely flabbergasted. Three large issues for me: - They never notified their clients the monitoring service was offline. My first issue was at 9PM the night before I called. When I called Rampart around 9AM the next day, the guy on the phone said: "Oh yeah it's down, but it hasn't been down that long". To which I replied "yes it has, my home has been unprotected for 12+ hours". - After researching the app communications, I quickly was able to determine the IP address involved was from BOLIVIA. The IP was registered to "Bulgaria Sofiya Residence Control" - Why on planet Earth would I want my home secured through a server in Bolivia which is now down? That IP address was 212.73.143.204. - The monthly service fee they charge is much higher than the service we received. The monitoring service was the cheapest available, likely turning $20-25/mo in profit for adding absolutely zero value. They use a third-party service called "m2mservices" which is hosted on a server in Bolivia. https://m2mservices.com/ The device is the cheapest available and the service, being outside of the US, is most likely also the cheapest possible. After calling back, they had zero problems refunding our entire charge.. which is too bad... we were a customer for over eight years without a miss in payment. Stay away, the company doesn't care if your home is protected, or at least not enough to tell you about it.

Very responsive, they have done upgrades to our system that we have had for more than 25 years. We…read moreadded cell coverage so we no longer needed a land line. And their montering service is less than the 'big' guy out there. We would highly recommend Rampart!

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

Victory Cabling Solutions installed our permanent LED Security Lights that can be used as holiday…read morelights. Grant was very professional and installed the lights and fastened them to the soffit so they will always stay in place. Professional work at a very fair price that fit in our budget.

From the owner: Victory has full faith in our products we install. Paired with the skills of out technicians…read more Victory offers a full range of security camera systems, smart outdoor security lighting, and home audio installations. We have a wide range of packages for all of our customers needs the only limit is how safe you want to be!

You're better off going on Amazon to get reliable cameras and a monthly fee of $3. $2000+ for 3…read morecameras and window and door security isn't worth it when I've already had 2 break ins. (3 if you count PG&E going into my backyard without me knowing!) I asked to get a technician weeks ago and only just found out through ADT that my contract was actually through safe haven after being on hold for literally 2+ hours and having a call go blank twice when trying to get connected to the Fresno location. The only person who reached out to me was a man on vacation via text. From there they had tech support call me instead of a technician coming out. It's cheaper at this point to stay in my contract, but I'll do everything I can to make sure people don't sign up for this like I did. Save your money and get a cheap and more reliable Amazon Ring device! I put one up in the front of my house and it's already more useful than anything Safe Haven has given me. I will say that IF the technicians do come, they're always really friendly and walk you through fixes step by step. To Safe Haven - Pay your guy on vacation more, and get better customer service.

A gentleman came to my door days after I moved in. Sold me this system without explaining details…read morein full and now they won't cancel my service that I am stuck with for 36 months. Which wasn't explained to me either. Check around people because this company is a rip off. Most expensive out there.

Quick very knowledgeable for a reasonable price. He connected 9 cameras 2 automatic combination…read moredoor lock. In4 hours & gone. Great conversationalists.

Dan was great! We called him to set up our surround sound that came with our house. He came out…read morewithin 30 min on a Saturday, got all of the speakers working, and showed us how to use our system. Very professional and experienced. Also we felt it was a great and fair value. Highly recommend!

As an employee I can say the business is somewhat decent with their clients, however, "family…read morevalues" is hardly what I would call Trevecca's personal and business decisions. Employee wise, normally the hours are flexible and they will work with your schedule, however, as late that has not been the case. In addition the pay is decent. However, at this current time I DO NOT recommend submitting an application to work at Trevecca due to many issues surrounding PERSONAL AND BUSINESS DECISIONS MADE BY THE COMPANY OWNER, Melinda. The owner of this company has recently made and IS CONTINUING to make business decisions that are poorly thought out and in turn are affecting not only this company's clients, employees, but the future of this company as well. To begin, Trevecca is trying to obtain more security contracts for clients, however, at this current time LACKS the man power to cover these posts. Which is stretching the forces of this company thin. Any decent business owner, or rather an individual with common sense would see how bad of an idea this is for the company. Out of the many ongoing issues with this company, this is one of the most critical one present. The CEO, needs to change how they are directing this company as well as get their act together! I would also like to add that Melinda has committed acts against her own employees that could very well face her with a lawsuit! If this company is about "family values," then act like it! Rather than doing the bare minimum, heading out of town to "live the life" golfing, take the time to RESPECT & LISTEN to your employees. Because I can absolutely say that a company whose CEO who is out of touch with the dealings of their company and their employees is going to be the reason it shuts its doors. In short, DO NOT use Trevecca as a means for security as we DO NOT have the man power to cover your area NOR should you EVER work here AS LONG as Melinda is the company owner.

Did an amazing and most importantly clean job setting up my security system here Overland Park and…read moreit's great knowing they are local! Thank you guys.

From the owner: At 4tify Home Security, we are dedicated to protecting what matters most. As an Authorized ADT…read moreDealer, we offer top-tier home security systems designed to safeguard families and small businesses across the Kansas City region. Our range of services includes advanced surveillance cameras, smart home automation, round-the-clock monitoring, and 24/7 support. With a focus on superior customer service and cutting-edge technology, we strive to be the most reliable and innovative security provider. Trust 4tify Home Security for comprehensive protection and peace of mind, tailored to your unique needs.

My project was for one TV to be mounted on the wall, plus my surround system setup w components…read more And univ remote be programmed properly. The TV was mounted, but a couple components are still not working. Plus remaining issues w my universal remote. My project was delayed due to Brandon having issues w his truck running. My job has never been completed and Brandon does not answer texts or phone calls in spite of multiple attempts/requests to finish my project.

I'm so impressed with this company!! Brandon's knowledge, experience, confidence, and integrity is…read moreevident from the first moment of contact. His correspondence is quick and his suggestions for an efficient installation are ideal!! He truly is "THE TV Guy" and I would never think of using another company for our A/V needs!! Nothing impressed me more than knowing he was working on a highly lucrative project with a specific deadline, but he still found the time to come over in the evening time from 5-9 to accommodate our minor install...at 25% OF THE COST THAT NFM HAD BID US!!! Do yourself a favor...book Fuzion for your next upgrade!! #noregrets