Great initial and great long term service. Been a customer for nearly 6 years and they're quick to…read morehelp, maintain, install or whatever you need. They never try to pressure buy always seem eager to service. Highly recommend.

uneducated/unqualified technicians installing the outdated equipment. Customer service doesn't…read more exist.Try Honeywell for professional security service/equipment. This is a true, honest review of my experience with this company.

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

Did an amazing and most importantly clean job setting up my security system here Overland Park and…read moreit's great knowing they are local! Thank you guys.

Quick, efficient, knew what he was doing. Came at the exact…read moreappointment time. Fair price... I would use him again

We recently moved to the area and had been without internet for 2 weeks. We finally received…read moreservice and I called The WireMan (Henry) to see when he was available based upon the Yelp reviews. He had an opening in the afternoon, came in, set it up and we finally have TV! They were very polite and knowledgeable and finished everything up quickly.

My project was for one TV to be mounted on the wall, plus my surround system setup w components…read more And univ remote be programmed properly. The TV was mounted, but a couple components are still not working. Plus remaining issues w my universal remote. My project was delayed due to Brandon having issues w his truck running. My job has never been completed and Brandon does not answer texts or phone calls in spite of multiple attempts/requests to finish my project.

I'm so impressed with this company!! Brandon's knowledge, experience, confidence, and integrity is…read moreevident from the first moment of contact. His correspondence is quick and his suggestions for an efficient installation are ideal!! He truly is "THE TV Guy" and I would never think of using another company for our A/V needs!! Nothing impressed me more than knowing he was working on a highly lucrative project with a specific deadline, but he still found the time to come over in the evening time from 5-9 to accommodate our minor install...at 25% OF THE COST THAT NFM HAD BID US!!! Do yourself a favor...book Fuzion for your next upgrade!! #noregrets

We were needing an update for our TV/audio system. The folks at Longwire were not only reasonably…read morepriced, they were timely, knowledgeable and kept us informed at all times. I will absolutely use them again in the future and I highly recommend you give them a look.

We are not technical people. At all. Since the dawn of high speed internet, nothing has worked…read moreproperly in our house. We have tried all kind of companies and all kinds of band-aids. Once we finally decided to fix the tech in the house for once and for all, we called several places and got a few bids. When Chuck from Longwire came into the house, he walked around with us, listening to all the irritants and issues and things we hoped for and created a solution that has finally made everything work reliably and effectively. They were thorough and thoughtful and scheduling was convenient and quick, even though we were working around the holidays. They even finished the project a day early. They have also been open and helpful about some questions I had after the fact and I anticipate they will continue to be that way moving forward.

Very deceptive business practices. We are in our fifth year of a (very long) 5 year contract and…read morethe remote alarm app just "happens" to no longer work. So the suggestion was that we pay money to upgrade the app (because their 5 year contract does not cover 5 years of operability) OR...we can sign another contract NOW and get the upgrade for free. This will lock us in another 5 years with the company that couldn't provide satisfactory service on the existing contract. This is not the company you want as your home security partner. Interesting the first review dated 12/16/2019 here on Yelp from of "Samuel N." who worked (works?) there as a Sales Engineer should know, it's not the same company Samuel. They lost integrity along the way. Some business success is at the expense of their customers. Oh... and the average monitoring service prices in the area is around $30.00. Not over $50.00. You too will be looking for a takeover company by the end of this contract. Save yourself the headache.

Everyone is so kind here! I am very thankful that I get to work for such a great company. The owner…read moreis passionate and cares about his people. They drive core values and excellence in everything they do. Excited for the big things to come. The sales people are kind and caring and the technicians are thorough and excellence.

We needed to have my daughters iPhone 6 fixed. It was doing crazy things and we really didn't know…read morewhat the problem was. I looked into 3 local places and decided to try AVIES because of the crazy amount of 5 star reviews they had on Google. SO GLAD I chose them!! We took the phone in and were assured we would be called after some tests were run on the phone. Got a call a few hours later with some not so good news. They told me that they had done several checks on the phone, changed screens a few times, and were still having the problems. They would need to keep it over night to do a few more things. Received a call from Richard the next day. He concluded that the phone was actually bent and that's what was causing the "Ghost touching". He fixed the bend, put her original screen back on, and didn't charge us a dime!! Very pleased customer!

Used this business for the second time. The first was for a new smart TV, the second was for my…read morelaptop. In both cases, I was extremely satisfied. We are not very tech savy, and Rich was very patient in providing explanations and teaching us what we needed to know. I would recommend this business to all my friends.