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    Conrad's

    5.0 (1 review)

    Services - Conrad's

    Tire balancing

    Tire rotation

    Wheel alignment

    Conrad's Photos

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    10 years ago

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    Universal Auto & Tire

    (16 reviews)

    Do not go to this shop…read more I purchased a Groupon that clearly included a full synthetic oil change, tire rotation, and tire top-off. The shop knew exactly what I purchased both when I scheduled and again when I arrived. After the service was completed, they suddenly added an extra $45 in "fees" that were supposed to be included. There was zero mention of any additional cost beforehand only after the work was already done. When I called to question it, the owner was rude and dismissive, hiding behind "fine print" that still does not justify the upcharge or their lack of transparency. This is nothing more than bait-and-switch pricing. If you value honesty and clear pricing, stay far away and take your business elsewhere. Follow up to Kevins comment Kevin, This is clearly a problem, and I'm not the only one saying it. Multiple customers have had the same experience buying your Groupon and then being told afterward to "read the fine print." Bottom line: if there are significant extra charges, that needs to be clearly communicated upfront either at booking or when the vehicle is checked in. Instead, nothing was mentioned until after the work was completed and I was handed a bill. Charging over $100 for what was advertised as a covered service is unreasonable, and the lack of transparency is unacceptable. When I called to address it, being told to "read the fine print" instead of getting a proper explanation or resolution was unprofessional. This is not how you treat a new customer, especially one who could have returned for future business. I will not be back, and I hope others take these reviews seriously before choosing your shop.

    Absolute scam. My Groupon to save a struggling family some money ended up costing us $100 for an…read moreoil change still! Then they tried to scare my husband into doing 1000k of work on break pads and when we declined he tried to tell us there is probably more work that needs done too ..we talked to friends and found another place for only $600 to do everything. Stay far away! * Clearly they have a lot of down time to text me multiple times harassing me and still not giving me an itemized detail for the extra money just kept texting me the Groupon rederict like I can't read. An extra .9 quarts of oil, tax and 7% service fee and 8.99 filter does not make sense for an extra 42 paying $100 for an oil change with a Groupon and going through this crap yeah no thanks. Stay away!

    Conrad's - tires - Updated October 2026

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