Dr. Chen and her staff are efficient and friendly. It was easy to make the appointment, the appointment started early(!!), and most of all, Dr. Chen is extremely knowledgeable and informed! I recommend fully. read more

Dr. Chen goes above and beyond to help her patients. She saw me for an emergency amidst the Covid-19 craziness.

Dr. Chen is the best! She's very experienced and most importantly she gives the best patient care! I have been visiting Dr. Chen for years, annual exams, glasses fit, contact fit, pre-op and post-op lasik exams! I trust her very much! She helps me a lot through out the years, gave me the best contact fits and consults for my lasik surgery! She is the optometrist you can rely on! All Dr Chen's stuffs are really friendly and helpful too, you'd be friends with them! Mike is so nice and he always helps me whenever I need it! Concourse Optometry team is the best! read more

Dr. Julie Chen and her team of staff are simply amazing at what they do! Very helpful and friendly, very knowledgeable and definitely know how to pick out just the right set of frames for you! Highly recommend! read more

As good as it can possibly get! Amazing team and great service.I had my routine eye exam done today and loved the doctor and enjoyed the visit. Highly recommended. read more

Came in for routine eye exam. Everyone there, from front desk to Dr. Chen, is so nice and friendly. Dr is very honest, didn't try to push me to get glasses or anything. Would highly recommend. read more

I just completed my annual check up with Dr Chen and staff they are very efficient and very knowledgeable...awesome job!! BTW thanks for making me feel welcomed and COVID safe. I highly recommend Dr Chen read more

Concourse optometry is such a modern office with kind staff. I do wish that scheduling is a bit better. I had to wait over a half hour past my scheduled time to see Dr. Chen. I felt as though everything was rushed, which is understandable because they were closing soon & busy but it would be wonderful to get the full patient experience without having to feel rushed. I didn't get much detail on what was going on during the eye exam and I had to mostly do all the asking. I didn't find out my results of the basic exams we took before hand nor did we discuss them. I originally wanted a comprehensive contact and eyeglass exam but they put me down for one. I didn't bother correcting that and taking up more of their time since I wear contacts more often. Even at the end when it was time to pay, I got a very vague breakdown of things and not the full details. It seemed like they just wanted me out LOL. I understand that everyone wants to go home, but that one on one experience is always important and leaves you feeling assured that you're in great hands. read more

So far so good with Dr Julie Chen. Since I moved full-time down to OC like 6+ years ago, I was still making the trek down to DTLA to my old optometrist's office. I wanted to find an optometrist closer to my home and I think I may have found it with Concourse Optometry. I got a full eye exam and also got intrigued by these new eyeglass lenses called Neurolens, which provide your eyes some relief from digital devices and the headaches and/or neck aches associated with your eyes having to constantly focus. I didn't qualify for the free pair as you have to fill out a survey to see how many symptoms you have. If you have to pay for them, let me forewarn you that they are expensive but so far I have had them for about a week and I think they do help. I got new frames as well and Linda has been very helpful throughout the whole process. Bonus is that they are in the same plaza as Krisp so I can walk over and get a drink or a croissant right after my appointment. I try to go in the mornings as this center gets crowded with popular restaurants such as Hironori, Ootoro, Duck Donuts, and the Trade food court being here as well. During Covid-19, their staff are all masked up and make sure to take your temperature before entering and, of course, ask you to mask up as well. Like I always state, please bolster small businesses as they really need our support. read more

They have really great staff here and the doctor is really wonderful as well. I highly recommend them.

Had a great experience here. The staff is friendly and professional, while taking covid precautions.

Lots of selection and informative when it came to my insurance options. Provided trial contact lenses to make sure it would work out for me before committing a annual/semiannual purchase. Staff is really friendly and turnaround times are quick. Highly recommend. read more

The wonderful people at concourse optometry have been keeping my face in fashion for 6 years! Love visiting Dr Julie (shout out to Michael and crew) even when I don't have an appointment. Ya. I'm that guy. I recommend you visit this wonderful team and you will see them work to help you look and feel great. Put your best face forward! read more

Concourse Optometry - Me wearing my Dita's - Optometrists Near Me - Irvine, California

Dr. Chen is an amazing dr. She is very patient and friendly. I've seen Dr. Chen since 2018. The staff is very friendly there as well. I feel very comfortable every time when I visit Concourse Optometry. read more

Dr. Chen and her staff are friendly, caring and fast! Dr. Chen was very thorough in her examination and took the time to explain everything. They have a great selection of eyewear and no presssure to buy if you're not in the market for new frames which is quite refreshing as my last optometrist office called me constantly to spend my frame allowance. Highly recommend! read more

I had not been to an optometrist in YEARS and was a little nervous of what to expect, but I was referred to Dr. Julie Chen through a coworker. I wanted to start wearing contacts so I went in for a consultation. Dr. Chen is SO friendly, informative, and makes this whole process very EASY and seamless! Her staff is also very sweet and were very supportive when I was practicing trying to put my contact in for the first time LOL :) Definitely recommend! read more

Staff is always very friendly and helpful. Made sure everything was cleaned from top to bottom. Great selection of glasses.

Absolutely the best! Nice office, friendly staff, very personal and professional. All around I love my yearly visits. They stay up to date on all the latest technology and also have a great selection of frames to choose from. read more

Very much enjoyed my visit and I rarely say that about a visit to any doctor. The whole process was fast and easy and the entire staff was very friendly and helpful. I felt like I got a wonderful "plain English" diagnosis that I could understand and was fitted for a great pair of glasses after walking through the options with Dr. Chen...she is great! read more

The whole team is great- Dr. Chen is informative and lovely, and literally everyone of her staff is also kind and helpful.

The staff and Dr.Chen are amazing! She always takes her time to listen and she never rushes the appointment. Her staff is always friendly and helpful. Love going to Dr.Chen knowing she truly cares and her team is just as great as well. Highly recommend! read more

Dr. Chen is by far the best optometrist that I've ever had. The level of compassion she shows for her patients radiates from the second you sit down in the chair to when you walk out the door. Her team is also super helpful and patient. Her office also has an excellent selection of frames that range from a variety of costs and brands. read more

Dr. Chen and her crew are fantastic! She is very thorough and our entire family always enjoys our annual check ups. It's very important to keep track of your eye health just as you would with your body. People do not quite understand how important it really is. Even if you don't wear glasses or contacts it's important to know if you may have some hereditary issues. And if you do wear glasses thr selection here is great! I'm a eye glass junkie and love checking out the new selection they get in. Why not have more then one pair of glasses..... ! read more

We came from out of town for a tournament and our daughter had an eye emergency on the first day of the tournament. We called multiple places and they wouldn't make time to see an un-established patient same day. We called Concourse and they were able to accommodate seeing us almost immediately. They were efficient. I emailed over our insurance information they were able to verify it on our way over there. They had our paperwork ready when we arrived. They got us in to see the dr. Controlled her pain, got us antibiotics, and she was able to fight through it and play. They were also soooooo welcoming and nice. From the up front staff to the Dr. they never made us feel rushed, they were thorough, and super caring. If I lived here this is where I would take my family to the eye doctor. I don't usually wrote reviews but my experience was so exemplary that I felt compelled to share our experience. This is how medical care in any field should look. Great Job Concourse! . Thank you for getting our girl back to doing what she loved . read more

I've been a patient of Dr. Julie Chen for many years and she never disappoints. She is a wonderful human being! She has all the latest technology and equipment. She is wonderfully qualified with great expertise in the field; also well recognized by her colleagues. The staff is friendly and knowledgable. The selection of frames is wonderful which makes it difficult to just leave with one. I highly recommend her all the time. All my referrals love her too! read more

Another great experience at Concourse Optometry. The friendly, skilled staff provide excellent eye care services.

I highly recommend this place! They are so kind, professional and all around amazing. They were so great at giving suggestions for glasses and checked to make sure it fit really well. I haven't had that kind of service from an optometrist before. They go above and beyond! I found my new eye doctor too. She is so thorough and kind. She truly cares about you and answers all of your questions thoroughly. I used to have an amazing eye doctor, but moved so I've had to find a new one for quite a while. I've finally found my new eye doctor! She's amazing. read more

L-O-V-E Dr. Chen and Mike. It had been 2 years since I got an eye exam and I found Dr. Chen through a good friend. Her exam was SO thorough and she is so nice!!! I was having issues with insurance and she was doing everything she could to help. She was also helping me pick out glasses! I was so hot mess express after having my pupils dilated so I definitely needed the help. Mike is always in constant contact - updating me when my contacts and glasses are arriving. Can't sing her praises enough! LOVE LOVE LOVE I already told my sister to go here for her eye appointment. read more

I love the staff here! First, scheduling my appointment was a breeze. The guy I talked to on the phone was so friendly, and it was no different when I came in for my appointment. Dr. Chen was great during my checkup. She makes you feel comfortable. She also gave me suggestions such as considering Lasik. Whenever I had questions, she didn't just tell me "you should...." She gives the reason why behind questions, which I like because I'm more likely to follow advice if I understand why it's important. I also picked out a new pair of glasses. Dr. Chen and two others on her staff were all helping me and telling me which ones they thought looked good and which I should try on. Since I was going to be out of town, they shipped my glasses to me. I had more questions, and whenever I call, someone picks up almost immediately. The customer service here is great. I've been to many optometrists, and I'm usually bored, unimpressed, and can't wait to get out of there. This place is so different. read more

Just picked up my new "occupational glasses" from here and I am ecstatic! I see fine with my existing progressive lenses while driving, watching TV etc. but I've been struggling at work seeing the computer screen. Looked up optometrists near work and gave Concourse a try - after going to my ophthalmologist for over 20 years. Very friendly, helpful office. Very thorough examination. And had lots of fun picking frames with the staff- SO Helpful! And the solution Dr proposed to help me see clearly at work totally worked. Not too keen on having to switch between 2 pairs of glasses but whatever it takes... not fun getting old lol! SO happy with my experience there and my new glasses. read more

Professional and great staff. They carry the latest equipment and easy to talk the Dr. Great selection of glasses and good price on prescriptions read more

Friendly staff. Genuinely kind and friendly. Fast fix for my moms glasses. Great experience! read more

Dr. Chen is a wonderful optometrist. She always takes the time to explain what she is doing or about to do and makes sure you are happy with your final prescription. Her staff are polite and helpful and definitely a reflection of her patient "caring" style. read more

Absolutely love going here, have been going here for years and everyone is so nice. Everyone who works here is incredibly helpful, i had to pick out glasses for the first time ever and 4 different people were helping me and making sure i liked the glasses i chose and that i looked good in them! read more

Great care and customer service! Exceptional scheduling, thorough insurance assistance and helpful with picking out the right glasses and contacts. My husband and I have been going to Concourse for 4 years and have always been satisfied. The staff is friendly and considerate. read more

Scheduled an appointment for me, my boyfriend, and my grandma. We all had an amazing experience! The Dr. named Julie was the best eye doctor I've ever seen! The staff was all so friendly and very helpful! They had a great selection of glasses as well. Highly recommend! read more

Fantastic experience! Dr. Chen is so friendly and knowledgeable. She took the time to answer all of my questions and is very thorough. Everyone in the office is so friendly and helpful as well, highly recommend! read more

You can tell that Dr. Chen really cares. She takes her time to get you the best vision possible. She also has some pretty cool technology to check the health of your eyes. Her staff is very friendly and helpful. They let me eat all the candy I wanted. Highly recommend Concourse Optometry! read more

Dr. Chen has been my eye Dr. since 2013 when I met her when I was getting Lasik surgery in Newport Beach. She's an amazing Dr. who cares about you, really wants to get to know you. Honest, trust worthy, just knows her stuff. She is the best eye Dr. I have ever had. I don't live in this area (orange county) but I drive from Lake Elsinore to come here. read more

Dr. Julie Chen and her staff far exceeded my expectations. I had trouble finding the place when I parked in the garage, but Mike (who works at the front) called me right when I got there to make sure I could find the building. Dr. Chen was one of the nicest professionals I've ever met and we had a nice conversation while she performed the eye exam. She is such a likeable person and really makes you feel comfortable and taken care of. Kirsten, who helped me with the check out and payment process was very friendly and helpful. She took the time to break down the costs for me so I could understand what I was paying for. Overall, the entire staff was very accommodating for my saturday morning experience. I would highly recommend this office for anyone who is looking for a great optometrist office I'm the Irvine and OC area. read more