The owner himself helped me with my 10 year old laptop. It was so slow I hadn't used it in over a…read moreyear. Got it back the next day and it's so unbelievably fast I don't need to reserve any patience to even open up my email! Very professional, very smart and great prices! So glad I didn't buy a new computer!

From the owner: Virus and Malware Removal System Tune-Up for Faster…read morePerformance Diagnose Software Problems Diagnose Hardware Problems Hardware Upgrades Custom PC Builds Data Recovery Data Backup Data Transfer Network Setup (Wired/Wireless) Peripheral Install and Setup Operating System Reinstalls

I took in a gaming laptop I'd bought from a friend that wasn't been able to properly power on they…read morefound out the problem was with the cooling, and got it fixed decently fast and at a good price.Good customer service, good office, all in all a good experience. Since the repair the laptop's been working great.

We brought MSI and LG Gram laptops in for repair since our last experience was fast and easy…read more This experience was NOT fast and NOT easy. Problem 1: Open-ended commitment on diagnosis and repair time (Fan Replacement on the MSI estimated to take up to 2 weeks). Juan finally told us that they offer 1-day service as an option. Problem 2: Poor detail management. We had to remind Juan to return the charger for the LG. Problem 3: Shop was supposed to open at 10AM and we were told at 10:05 that he was 10-15minutes away. Problem 4: Juan was marginally polite but clearly was not customer friendly. Our Laptops' Status (owner remedies): 1. MSI FAN NOISE: MSI is still functional and sit's on a Large FAN Cooling platform and occasionally makes a bearing squeek. A check for Fan availability shows 5-14day availability (ships from China). Juan, a good customer service approach would have been to just be up front with the parts availability! 2. LG Gram BlueScreen: Using the Windows11 Restore routine after backing up personal files fixed the problem. Juan wanted several hundred dollars to do this including CPU cooling maintenance. Aren't there diagnostics routines that could be used first to confirm that overheating is actually an issue?

Communication is not good. I've tried several times to get ahold of them with no response. Maybe…read moreit's just bad timing. And I'm not sure about the work.

What a joke of a place. Went in there to have a battery replaced on an iPad and they completely…read moreruined it. Spent almost 2 weeks for them trying to find me one to replace it. The kid Geronimo that works there is rude and has no clue what he's doing. Do not take your equipment there. No one knows what they're doing. They'll send it back broken or they'll send it back completely ruined to the point where they have to buy you a new one. I would like to speak to the manager, but Geronimo doesn't pass the messages on to the manager.

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.