Communication is not good. I've tried several times to get ahold of them with no response. Maybe it's just bad timing. And I'm not sure about the work. read more

Website states that they repair water damage, but they won't even touch the phone if it's been in water. This is ridiculous and false advertising read more

IPhone 12 lightning connection failing. I carefully cleaned it by vacuuming, blowing and carefully cleaning out dirt. Still lost connection.Looked into Apple repair and replacement. CPR Cell Phone previously successfully repaired an item for me. So I took it by. The lady dug out a lot of debris and instantly my iPhone lightning connection seated perfectly. Great friendly service. Highly recommend! read more

I had my iPhone battery replaced here. I checked the price from various places and this place is the cheapest. We were greeted immediately and my iPhone was done in 30 minutes. I am very pleased. read more

My husband took his phone to get his speaker fixed. Waited 1 1/2 hr for them to try and give it back to him BROKEN SCREEN!! They then said they could fix it. Got it back and the face recognition was not working! "Oh well it's probably something to do with Apple." No sir, my phone was working perfectly except the speaker. He wouldn't give the managers number/name. He wouldn't call! VERY ANGRY!! read more

Awesome Service at a great price!! Gave us options and various price points. Worked a miracle on my teen's cell phone:)

Terrible customer service. Dropped my phone off to get screen fixed. Never got a call it was ready. Called 3-5 times per day to check on it for 5 days straight and no one could be bothered to answer the phone or call me to let me know my phone was ready. Left messages with no call back. Finally went into the store and he said they have a high call volume. Please ... I left messages too and they are always empty. They just don't care at all. Had no problem taking my money even though the service was appalling. Edgar couldn't be bothered to tell me who his manager was or how to get ahold of them other than I would need to come when that said person happens to be in the store. Watch out people, don't leave your valuables with these people. read more

Top notch service with the new ownership. Got my daughters iPhone fixed in under an hour. Fast and professional service.

I'am not the type to write reviews, but the General manager Cory is very disrespectful and unprofessional. He didn't want to give me my Ps4 back. He didn't even know where it was. Only after 1 week of holding it. BTW He told me 1-2 days to fix, and he didn't even TOUCH system. Totally the worse experience i had with any repair shop! read more

Cory serviced my phone. Got my wife iPhone X replaced. He's very meticulous about his work and noticed some pixels missing and offered to replace the replacement for no additional charge. I had my older 7 plus that needed camera repaired as well. Service was top notch 5 stars !! Definitely a gentleman and a scholar. Very knowledgeable with phone and offered other help as well. Thanks Cory. You're the best!! read more

Came in and had my iPhone charging port cleaned in less than 5 minutes. Highly recommend coming here for tech needs!

Cory is absolutely rude, after $238 charge for a new screen on my iPhone and battery the battery still does not work. I simply asked him for a invoice documenting what my $238 was charged or utilized for. Tell me you're not getting an invoice or receipt and I'm going to call the cops on you. The store was full of crackhead looking people while I patiently waited for my phone to be fixed and still after $238 was not fixed correctly it worked for about six hours and it started acting up. Corrie would not assist me in fixing it again and told me to leave the store I would not recommend this place to anyone at all. If you live in Bastrop go to Austin or even Georgetown to get it fixed. I could give him no stars or negative stars I absolutely would. I do not give bad reviews or even post online regarding this but I'm a single father and $238 is a alot of money read more

Trying to get me to pay for something that's lifetime warranty when I've never had to pay before because it says free replacement I guess they were just trying to get my money definitely never coming back to the store. read more

New ownership ... much higher prices ... I can get cheaper at AT & T... wish the old manager was back

Terrible experience dealing with Corey and the other burnout he has working there. Shop is filthy, hundreds of phones taken apart, pieces everywhere, food wrappers and trash on the floor. He told me it was no problem, ruined my phone, voided the warranty, kept my phone for over 2months and when I went to get it back, he handed it to me in pieces, with several parts missing. Cussed out my girlfriend and threw us out of the shop. This place needs to be shut down. Never ever go there. read more

CPR Cell Phone Repair Bastrop - The back room of the shop at CPR. Don't let your property wind up here!! - Electronics Repair Near Me - Bastrop, Texas

A OK. Best place in Bastrop straightforward Not one of those flea market shops that sell knock-offs.

WOW! SO HAPPY! My husband and I came to CPR to fix his phone not too long ago and we met Cory Aubin. He ended up actually helping us with a ton of other things also and from our perspective he seems to pretty much run the place by himself (not entirely sure, he may have a little help but he's def the guy in charge and the one making everything happen) he's very very busy but always makes sure he takes care of each of his clients until they're 100% satisfied. SO HARD WORKING. Seriously the best. I highly doubt the average person could handle all of the projects this guy takes on at once and he's crushing it. Super friendly, super helpful. Even if the shop is full of people and his workload is clearly large he seems calm and collected and handles each person professionally and with genuine care while also making them feel like they're an old friend. I have some web stuff in the works and he offered tons of help and great advice. Such an amazing connection to have and a cool person to know! My husband and I are so grateful to have met him and will come to CPR for everything now. I swear if this guy had an assistant or two he could take over the world One thousand stars! read more

Took my i-watch in for the glass to be reattached. Cory said it needed a new battery, he said 2 days. 3rd day I called to check and they asked what they were doing to my watch. Said another day. Went in next day and 3 people waiting all said they had been waiting for WEEKS to get their repairs or diagnoses done. One lady asked for her laptop back and walked out. Clerk asked who I was and what they were doing to my watch AGAIN. Waited several minutes, and Cory finally came out and said the battery was back ordered. He ordered another and said 2 more days and he'd fix it right away when it came in. I came in end of 2nd day, watch had not been worked on. 3 more clients waiting, and complaining. When I walked in one client said "great, there goes another 30 minutes" meaning he stops working on their stuff and takes care of the newest customer. Clerk came back out and said it would be next day. (it has been about 2 weeks at this time). The next day the clerk called and told me my watch was ready. When I went to pick it up, they brought out someone else's watch. Not even the same style or color as mine. At this point, Cory stopped what he was working on to do my watch right then. Which made the other customers waiting unhappy. When she brought it out and put it on the charger, it would not work. (It was working when I brought it in). She took it back to the back and he tried at least two more batteries. None worked. I had already paid for the repair the day before to help save time at pick up - since it was clear anyone coming in should be prepared to wait a very long time for service. So at this point I gave up and asked for a refund of my payment, and to get my watch back without the repair. I heard Cory say behind the wall that he wasn't sure which was my original battery. I guess he put in whatever he had. She refunded my payment and gave me my watch (with the glass glued back on!) When I got it home and tried to charge it or turn it on, it was completely broken/dead. It will not charge, or work at all now. They do not give detailed receipts of any kind - they simply take your name (first) and phone number, stick a label on your product and that's it. There's no way for me to go back and argue that it was working when I brought it in. That is my fault for not asking for a receipt and notation of the work required. I encountered 6 different customers while interacting in person in their shop. None were happy. Not one. All were complaining of long wait times to see the clerk, long wait times (days-weeks) for a diagnoses or repair of their phone or laptop issues. Not sure what happened to CPR since my first experience with them was good. That was over a year ago - so perhaps they have changed ownership. So sad - we need good repairs for our devices our small town. P Hargrove read more

I hate leaving bad reviews, but these people were just rude. Took phone in for new battery, seems simple enough, right? Wrong..... they called me 2hrs later said it's ready. Got iPhone, they said they replaced the screen because the other one was cracked. I didn't ask for a new screen! So $50 turned into $100... whatever. I left, phone totally black, won't work. Went back within 10min and lady behind counter had no idea who I was... really? I was just there 10min ago. She said it will take a while, went back to work, and came back at 430p before they closed. 10 people there, all being ignored. I finally had to say something, I was getting my phone that I had already paid for hours before. She rolled her eyes when I asked for my phone, really!? After all the sh-t I went through for a stupid battery not to mention I paid double what I should have!!! Go somewhere else, these people just don't care.... read more

I called and spoke with the owner, Cory regarding replacement of the battery for my Iphone 6s+. I appreciated his patience in answering my questions when it was apparent he was busy. After running errands in Austin I decided to stop in the CPR to see if Cory had time to replace the battery in my phone. He was kind enough to make the time and charge a fair price. I would much prefer to support local business when possible. He has a clean store and excellent customer service skills. I grabbed a card and referred my sister to his store should she also want a battery replacement. Thank you Cory! read more

this place sucks. like really. the first time i went there, he took advantage of my elderly grandma saying it was $150 for a screen replacement! ridiculous. when i walked in, he quickly lowered it. CORY (the main employee there) was rude and disrespectful, making fun of other customers behind their backs. when he would get a phone call, he was once again rude and left them on hold for minutes on end even though he wasn't doing much of anything at all. as for my screen repair, the quality was horrible. not even a week after getting it fixed, it fell from only two feet and hit the ground, in a case mind you. shattered. pieces have been falling out for days. their website claims they have a warranty fixing every faulty repair for FREE "no questions asked." i called today and he didn't answer the first 2 times. when he finally did answer he said there was no proof that the screen was week and that he'd charge me for a repair DESPITE THEIR WEBSITES WARRANTY. he should be put out of business. read more

CPR Cell Phone Repair in Bastrop is great! Both Cory and Patrick were awesome and work fast. The customer service is excellent, and they did an awesome job fixing the parts of the phone that were fixable, while being honest about parts that are not worth fixing or are not possible to fix. They definitely stand behind their work, which is much appreciated and gives a sense of security. A big shout-out to you guys for the awesome service you are providing, the big cell phone manufacturers can definitely learn a thing or two from you! read more