Took my cell phone to this business yesterday at 10am, they told me it would take a couple of hours but they would fix my phone. After describing the problems I was having they said it could be the battery but they wouldn't know for sure until they ran some diagnostics. I came back 4 hours later and they said the battery looked fine so they didn't know what was wrong but they were still running diagnostics. They promised they would call in one more hour and have the phone fixed. They never called. I drove back to the business 15 mins before closing at 6:45pm, and the girl tells me she's sorry she forgot to call me and admits she still doesn't know whats wrong with my phone, but says if I want to try a new battery it will take three days to order a new one! I said forget it, and took my phone home. Next day I took my phone to a more reputable and long-term business in Bastrop called "Computer Literate" and the guy said no problem, just give him one hour. I came back later, my phone was fixed, it only needed a new battery, which he keeps in stock (unlike the other place), and it cost me $50. I will never go another place besides Computer Literate again, learned my lesson. In addition, Computer Literate is a small local business, not a chain like Phone Clinic. read more
