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    Total Wireless

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    Phone Clinic

    Phone Clinic

    2.3(3 reviews)
    1.0 mi

    I am only giving one star because it made me! Worst expense of my life dealing with a phone. I took…read morea simple cracked screen in. I left my phone for an hour came back to a screen that was a demo screen so it was grey with lines all in it and my home button didn't work. They were out of iPhone screens, Never got asked if that was okay to put a demo screen on. So I go back the next day after the shipment came in and leave it for another hour. Come back and the home button still didn't work. She tells me that is it was something that apple just started doing. Okay? So I was like I work from my phone, I am not paying almost 200$ for my phone not to work for an issue that I didn't even bring it in for. She tells me she can refund my money and put my old screen back on. So once again I leave it for another hour! I come back and my phone does not work at all! She didn't tell me that putting the old screen back on would cause it not to work she "ASSUMED" that I knew that! I don't work with phones how would I know!!!! And then tells me that I could have taken it to apple to have the button reset for free, but when I was there the second time she told me it would cost me 200+ if I took it too apple. Worst customer service I have ever had! Was not accommodating at all!!! Do not ever go here!!!!

    Took my cell phone to this business yesterday at 10am, they told me it would take a couple of hours…read morebut they would fix my phone. After describing the problems I was having they said it could be the battery but they wouldn't know for sure until they ran some diagnostics. I came back 4 hours later and they said the battery looked fine so they didn't know what was wrong but they were still running diagnostics. They promised they would call in one more hour and have the phone fixed. They never called. I drove back to the business 15 mins before closing at 6:45pm, and the girl tells me she's sorry she forgot to call me and admits she still doesn't know whats wrong with my phone, but says if I want to try a new battery it will take three days to order a new one! I said forget it, and took my phone home. Next day I took my phone to a more reputable and long-term business in Bastrop called "Computer Literate" and the guy said no problem, just give him one hour. I came back later, my phone was fixed, it only needed a new battery, which he keeps in stock (unlike the other place), and it cost me $50. I will never go another place besides Computer Literate again, learned my lesson. In addition, Computer Literate is a small local business, not a chain like Phone Clinic.

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    Total Wireless - mobilephones - Updated May 2026

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