While Susan is many things, techno-savvy is not really one of them. Techno-literate and massive nerd/geek? Yes. Checking the far reaches of my computer after my hacker incident to see if there are any viruses lurking in the shadows? No. Mr. Edmund's was friendly and professional. Super fast turn around and affordable pricing. He really seems to know his stuff-Macs, PCs, etc... I have complete faith that he could fix anything that goes wrong with my computer. A million times better than that so-called "genius" bar at Apple. read more

I can yelp again! Thanks to Jesse. My laptop was stricken with some kind of computery disease. I found Jesse on Yelp and gave him a call. He responded almost immediately and after a couple of emails I made the appointment. He arrived right on time and after a bit of dialogue got right to work on the victim. Within a couple of hours (he quoted me 2 hours and was right on target!) he was done. I knew going in what it would cost (approximately) his quote was right on. He does charge hourly - which is nice - because you know how much to expect and if it starts racking up - you can stop the process if it just isn't worth it and buying a new computer makes more financial sense. Plus he gives a discount to yelpers! What a deal! He not only fixed the problem, I got a little discount and I have scheduled his services for another victim in our household. He is courteous, efficient, reliable, and accurate in his assessment and fix of the problem. Don't hesitate to call him if you need a computer doctor! read more

My computer came down with a virus. Just like in my nightmares, it happened right before a major project was due. Based on Yelp, Jesse was the first person I called. Your reviews did not disappoint! Jesse went way above and beyond to fix my computer, with a very quick turnaround time. Jesse is professional, communicative, and reliable. He is also reasonably priced (and good at dealing with semi-hysterical customers). I cannot recommend him highly enough. read more

Excellent service. My business with Jesse was slightly different-I purchased a used computer from him. His service, however, was top-notch nonetheless. He delivered the PC, went out of his way to recommend and obtain the appropriate cabling, and set it up himself. When it became apparent that his PC wouldn't work with my old HDTV the way I wanted it to (not his fault) he not only found a work-around but offered to refund my money if I wasn't satisfied with it. read more

Nothing but excellent! From the response time to the actual repair and delivery, Jesse's customer service and know-how shows. Pricing is definitely appropriate. Seriously, when my other laptops craps out, I will be calling Jesse again. No one else gets to touch my stuff. I will be telling everyone about how good and honest he is. Thank you Jesse. You're going places. read more

I am self-employed and for years I searched for a computer services consultant who is efficient, smart, professional, trustworthy, and that can communicate well with non-techy people (aka me) -- yet reasonably priced. After trying several different services/people over the years who didn't quite fit the bill, (I had one person say that "negative vibes" were "upsetting" the computer, and another tried for 8 hours to fix the PC and then finally gave up - but still charged me), I finally found Jesse Edmunds right here on Yelp. Jesse is absolutely the best "computer repair" person I have ever hired (he is more like a top notch computer systems consultant than a "repair" person). On a scale of 1 to 10 I'd say he is an 11 (and I don't give out '10s' easily)....My Dell PC died suddenly and he was able to come to my office and QUICKLY get it back up and running, even better than it had before it crashed! He upgraded the system, saved and moved all of my Outlook data (I thought that I lost thousands of emails), networked my Mac and PC, among other things that he "magically" fixed and saved (obviously, I am not well-versed in computer-ese - thankfully Jesse is very fluent!). Bottom-line: As a self-employed person, my computer is my business, it goes down, my business goes down. I feel secure knowing that Jesse Edmunds' computer services are available to help with any future computer issues that I might have. Highly recommend Jesse. read more

I'm a user of Yelp, but I actually signed up for an account just to provide this review for Jesse Edmunds. I am a small business owner with an office and a home office, so I have a small network at the office as well as similar needs at my home. Upon coming to the office one day, I realized that our internet connection was not working and nothing I did could restore it. I do not consider myself PC illiterate, but after talking with Comcast for about an hour to no avail, I decided that it made more financial sense to call a professional in to take care of the job. Enter Jesse Edmunds Comuter Services. I phoned Jesse and he made an onsite visit to our office the next day. Upon discusisng our issue, he insightfully tracked down the problem, which was actually a hub located in a closet in the next office. Prior to beginning his work, he gave me an estimate of the time required to diagnose and probably fix the issue, and the estimate was right on. Since we didn't have a replacement, Jesse drove home, picked up a loaner for us from his home, and came back to install it. He left the loaner with us for about three weeks I think, at no cost! That's SERVICE! After restoring the internet, I decided to hire Jesse to help with some other IT projects I'd had in mind. Namely, to reconfigure our small network to include a Network Attached Storage (NAS) device, install and network a new PC, add more RAM to one PC, and get all our printers/scanner working on all machines. Although the latter has become a challenge due to 64-bit Vista's incompatibility with many peripheral drivers, everything else was accomplished on time, and on budget. Jesse was curteous, professional, and the jobs were done right. I was so satisfied, that the next time we had an issue, I called Jesse immediately, scheduled for 2 days later, and he was here again and fixed our issues again. On this visit, I also asked him to diagnose a laptop that went "kaput" over a year ago, and without any problems he was able to figure out that it was not a lost cause, gave me an estimate of $150 to fix, and came in under that estimate at $112.50. The problem ended up being a hard drive corruption issue and all the programs, data, etc were completely saved and the laptop is working great. I would highly reccommend Jesse Edmunds Computer Services for any small business or home IT repairs. He has proved himself to be knowledgeable, capable, and affordable. Thanks Jesse! read more

Jesse was great, he hooked up my IPad - AppleTV - New TV - and the new Comcast wifi, all as a whole, this process was way over my brain capacity (I'm moving on in years). Arrival was spot on, dealing directly with Comcast on their ever so slow connections, to putting the package together. I am very grateful for if I had done it my self, well I would have had to have called him! Plus sparing me from screaming on the phone at Comcast, a practice well known, but so tiresome. Thanks Jesse. read more

Larry T. Computer problems? No more problems if you call and use Jesse Edmunds services. Prompt, efficient, get's it done, excellent value. Come to think of it, where is he? Haven't seen him once since he fixed my computer. Now that's service! read more

Jesse is truly a professional, who will give you the best advice. I left him a message in the morning, and at noon he was calling me back. He picked up my mac (I don't have a car) at no extra cost, diagnosed it, and brought it back when done, within a couple of days. I will recommend Jesse to my firends. read more

I feel like I should give Jesse TWO reviews here. The first one would be a six-star review, since he was able to re-build my dead Hackintosh in a few days very professionally. Yes, I said Hackintosh. That's when you put an Apple system on a PC, and it's tricky, and he'd never done it, and he figured out how, and that was totally and completely awesome! But the second review would be a one-star review. I asked Jesse to save all of my data from the back-up drive on the computer before reformatting it to become the main drive. He didn't, and because of that, I lost everything. He tried to do data recovery to no avail, and when he returned the computer he gave me a referral to a service, where I'd have had to pay $350. Instead, I purchased an $85 program called Disk Drill, which was able to recover most of the data. But what it did recover had lost all of the file information. So although I have all of my family photos back, for example, there are 16,000 of them in one file, unnamed, undated, and mixed up. He's a good business, and everyone else gives him five stars, but I trusted him because of them and in retrospect wish I had been a little more bossy or hysterical about how he did the job. read more

Jesse is second only to not spilling water on my laptop. Unfortunately, not-spilling-water-on-my-laptop was not an option at the time (because I spilled water on my laptop), so I consulted Yelp and called Jesse. He was professional and communicative, and the repairs ended up costing slightly less than the (very reasonable) estimate he gave me. read more

What else can I say - the guy is a pro. We found him on Yelp, and agree with the other reviewers that he is the best! We had some fairly challenging technology issues that Jesse was able to work through and fix quickly and correctly. It's always nice when the reality is as good as the hype. read more

Punctual and Professional. I had him come to my office and did three different task on three different computers simaltaneously. read more

Jesse was quick to respond, professional, and wholly helpful in his diagnosis/problem solving. He explained his thinking throughout the process and ultimately called Dell on my behalf, wading through the endless tech support chain and ultimately discovering that my warranty would cover the necessary repairs. He even had the Dell repair tech do the work at his office so he could oversee the process. And now everything is humming along at a healthy 37 degrees. Yeehaw. Highly recommended. read more

I had multiple issues with an old computer and ended up just buying a new cone but didn't know how to restore my documents and files from the old hardrive. I was scared that such a small service would cost me a fortune if I went to places like Best Buy or any other computer store. I found Jesse on yelp and impressed by the good reviews, I ended up calling him. I must say that the reviews were well deserved. Jesse is quick, efficient and inexpensive. The turn around time for a small project was literally a day and cost me about $85. He ended up just turning my old hard drive into an external and I still use it today as a back drive. All in all, the service was excellent! read more

Jesse did a great job repairing my laptop screen and hinge. He was timely and the price was fair. He also cleaned out my fan/motherboard so my machine runs much cooler. Very reliable and trustworthy vendor. Convenient location but the only challenge was finding parking. read more

I was so worried when my computer got a virus, but Jesse came to pick it up that evening and brought it back in perfect condition only a day later. Great price too. Thank you so much for rescuing my computer! read more

Somehow, inexpicably, I managed to avoid the various and sundry virus' going around. But then...YOUR'RE IN DANGER! With the help of Yelp I was able to find help from Jesse. Knowledgeable, friendly and available...the best. Jesse worked out the problems and the kinks and I had my computer back in a few days. read more

Jesse came in and assessed my computer which was crashing and slow. Unlike my former tech who charged incredibly high prices and did not assess, Jesse shot straight and recommended a new computer to meet my fast performance and multi-tasking needs. Double checked my specifications, installed and networked the new unit. Within two hours had the entire networked CPU to laptop system up and running, everything done and at a fair price. Smart, honest, fair and no nonsense. High recommendation from business consultant who lives and dies by computer performance. Jesse is my computer tech now. No one else touches my system. read more

Very reasonably priced and super helpful that Jesse comes to your home to evaluate your PC and give you an estimate on the work.

My wife's iBook G4, which is more than 5 years old, had two problems: (1) non-working USB ports, and (2) semi-working touch pad. Jesse has correctly identified the source of those problems (it was a faulty charger). After its replacement, everything works just fine. Very reasonable price ($50.00) for the diagnostic; very reasonable time (a couple of business days); very good communication. Thanks a lot, Jesse! read more

My computer straight up had HIV, but Jesse had the cure. Quick turnaround and not too bad on the wallet either. Highly recommended!

Jesse has been my computer tutor, coming weekly for four months. He has been clear and efficient in his instructions which has made a very big difference in my effectiveness in using my Apple Laptop. He is patient with my problems. He is reliable, always on time, and courteous. He is very well trained. I recommend him for any challenges you may have with your computer. read more

Jesse is a professional and dedicated technician. He will know what to do with your sick machine and make it well again in a timely fashion. His rate is also pretty reasonable. I don't trust too many computer techs but Jesse is on the list of the few that I do. Thanks, Jesse! read more

i want to say thanks to Jesse. He was great to tell me he was booked up and referred me to someone else. I really appreciate it. I can't tell you how frustrating it is when no one calls you back. Thanks Jesse. read more

Jesse is excellent at explaining what he's doing to solve whatever problem you happen to have. He's helped me to avoid making the same (somewhat embarrassing) mistakes twice, and to me, that's the kind of service that makes all those other overpriced services, well... obsolete. You get the kind of individual service you'd expect from an independent professional. I would recommend Jesse not only as an honest repair guy, but also as a professional consultant who really understands hardware/software troubleshooting, networking, etc. I haven't yet encountered a problem he hasn't been able to explain and fix. Definitely five stars. read more

My Acer laptop had been gradually slowing down for a while, and I decided to upgrade from AT&T DSL to Comcast Cable, thinking a faster connection might help. At this point web browsing became horribly slow - untenable really. I took my machine to Jesse, who turned it around within 24 hours and now everything loads quickly, video no longer stutters, but plays smoothly - it's all good. Jesse totally comes through (and seems like a nice guy, to boot!). I'd also recommended him to a friend who accidentally spilled a cocktail into her laptop (hey, it happens). He got her machine from non-functional to normal again with a new motherboard, no data lost, and caught a virus that could have corrupted her hard drive. I'd use his services again in a heartbeat! read more

Once again my pc was on the blitz. Once again I thought I could figure it out, since I'm not necessarily a stooge when it comes to computers, but my computer thought otherwise. Nothing was working and I was on a deadline. My friend recommended Jessie. I called, he gave me a quick consultation over the phone to see if I could fix it first. I couldn't. Jessie came over, was courteous, efficient, quick and nailed the problem and I made my deadline. He's helped me make nice with my computer twice and was great both times. Highly recommend him! read more

Jesse is a top-notch resource for folks who need computer services. He is, in a low-key, understated kind of way, competent, efficient, effective and provides great value at an extremely reasonable cost. I would have absolutely no reservations about referring Jesse to my friends and will certainly be calling him again should I need computer services. Thank you very much, Jesse. read more

Jesse is great! He fixed my MacBook that was having problems charging. He did everything super fast and was very responsive. Price was very reasonable and I would definitely recommend him! read more

Jesse was great. He came to our office and fixed problems for us on five devices that another highly reviewed Yelp IT consultant had been unable to fix. He was pleasant to work with and we will definitely be calling him again when we need IT assistance. read more

Jesse is great. He is knowledgeable, thorough and efficient. When I first called, I told him everything I needed done and when he arrived, he had written it down and reviewed it with me before we started. He wrote down an estimate and then he proceeded to do the work. What I liked best about him was his responsiveness, his great listening skills and his ability to quickly complete the job. Jesse is very professional and pleasant to work with. He was a little expensive, otherwise I would have given him 5 starts, but maybe it is just my budget because he really did a good job for me. DJ read more

I don't live in Alameda, but my 80+ year old mom does. When she called me about a computer problem I couldn't fix, I searched and found Jesse Edmunds and called him based on these reviews - the fact is, it's kind of scary to send someone you've never met to your 80+ year old parent's place. Jesse went to my mother's assisted living place, located and fixed her problem, and my mother was very pleased, both with his professionalism and fair charge. She told me she's saving his business card. Thanks, Jesse! read more