Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

I stopped by OfficeMax in Town Center to make some copies and look into faxing documents…read more Just a heads up--this location is mostly self-service now. If you're planning to print from your phone, you'll need to email your documents to their system rather than sending directly from your device. There are instructions at the print station, but you should expect to handle most of the process on your own. I did ask a few questions at the counter. The associate initially seemed a little short, but became more helpful once I started asking specifics and pointed me in the right direction. One thing to note: faxing is priced per page (I was quoted $2/page), which felt a bit high for me, so I ended up skipping that service. Overall, I was able to get my printing done, but just be prepared for a more DIY experience if you stop in.

Josiah assisted me with the copy services and he assisted me at checkout! The only downside was…read morethe manager ( a fair skinned African American woman with braids). She was extremely rude when I asked her about the payment structure for making copies. Josiah is very professional and so kind. I made a purchase and couldn't find the bag with my receipt, thinking that I may have left it at the store! I called later that day and Josiah answered the phone. I told him my dilemma. He explained that he would have to check with the other employees to find out if anyone found my lost items, which he did! He came back the phone and asked for my name and number just in case my purchased items were found and I would be contacted. I provided him with my name and cell #. I did find my items with receipt in the bag! I immediately called this location and let them know and thanked them for their assistance.

I've got no complaints. I called because my phone ended up with a bunch of cracks in the screen and…read moregreen lines. Awesome. I called. Gave me 2 price options - aftermarket or Samsung. Aftermarket is fine with me! He had the screen overnight sent. I left a deposit. He called the next day. Said the screen and back arrived! Dropped it off. Not even 30 minutes later, it was fixed! He sells used computers, phones and cell phone plans as well. Easy to find. Take credit. Happy I got my phone fixed!!

I had my parents' iPad 1 fixed recently. I did not want to purchase an updated brand new version…read morebecause of sentimental value for my parents. The owner saved me a lot of money and time in helping me with my issue. Jacque is GREAT! I will DEFENITELY return for any service needed on my iPad and mobile phones.

Used them to install Ethernet drops for my office in a new house. They did a great job and price…read morewas fair and as estimated. Highly recommend!

It's not luck at all but a little research on Yelp that paid off nicely on locating PC Rehab…read more Thanks to two Elite reviews by friends Lance and Pat my old lap top runs great and my son has a "like new" computer to use for school. There is a lot of demand for PC repairs and locating the right one makes all the difference in the world. When I rolled up on PC Rehab they had great signage in a strip mall by a Farm Fresh Grocery. The lot, sidewalks and store front were clean and attractive. I walked in the store and was greeted by the owner Drew. The business was clean and presented well to customers. The workshop is semi visible in the rear. I discussed repair of my six year old Lenovo that had become bug ridden and needed an updated operating system. I agreed to have the system completely cleaned off which waived a diagnostic cost of around $25. Within 24 hours I got a call back from Drew that he had installed a new operating system with upgraded software and that is was running perfectly. I headed back to the store and my lap top was setting on the counter for pick up. The price for repair and install of new software was very fair. When I got home, turned on my laptop it indeed operated like it was just out of the box. The computer ran so smoothly that I was flabbergasted. Better yet, my son now has a computer he can use for his middle school classes. I think he was more over joyed than me and used it day one with not a single hitch. The professionalism and expertise by PC Rehab was amazing. In an industry where the consumer can easily be taken advantage of, or most likely have inept labor conducting repairs this was completely refreshing. I am already planning on taking another computer in soon. Thank you Drew...

I had a laptop with the black screen of death that needed repair. Though its old and needs to be…read morereplaced, there were a few files that weren't backed up and I needed the thing to run again. So, I came to yelp to find a computer repair shop and PC Rehab was relatively close and well rated. I took it in on a Friday around 10 am and got the call that it was done around noon. They had it back to me with no problems and running great again. The only reason I knocked them down a star was the price. When I dropped it off, I was told the diagnostic was $50 and when I picked it up the total came to $99. Given what I was told was the problem (replace CMOS battery that is maybe five bucks), a $49 charge beyond the diagnostic fee seems a bit high. In addition, I was not given a detailed receipt showing what each service costs. To be fair, however, I didn't ask. The service was fast and efficient and I take some of the blame for not asking more questions on the details of the charges. I would recommend, however, if anyone from PC Rehab reads this, to offer a detailed receipt for work done. All told, I would definitely return to these guys because they clearly know their stuff.

I have used 360 IT Partners in the past and can honestly say that Martin and his team are one of…read morethe most professional outfits around. I highly recommend 360 IT Partners for anyone looking for a new IT vendor.

From the owner: 360IT PARTNERS has extensive experience in providing services and procedures to deploy, maintain,…read moreand protect our clients IT infrastructure. We have solutions to keep IT costs predictable, avoid unexpected problems, communicate more effectively, and make plans for business continuity. Our areas of expertise include the following: * Complete network management and support * Server installations and upgrades * Hardware installation and support * Troubleshooting and problem solving on all networks and PCs * System backups, onsite and offsite * Security solutions * Virus and spyware removal and protection * Spam filtering and e-mail solutions * Web content filtering * Help desk * VPN (Virtual Private Networks) * Remote access * Internet connectivity * Web Site Development * Social Media Integration and Deployment 360IT PARTNERS prime market focus is the small and medium sized business market of Hampton Roads, Virginia. Our solutions are easy, quick, and economical to implement.

They called about the job but never sent a written estimate, even after I emailed them about it.read more

This survey is tech focused. However the company is the issue. First, there's no option on the…read moreinstall page about smart locks. I mentioned in the comments that I had 2 that needed installed. I found out when the tech arrived that there's an extra fee for that. My appointment was set for 10am, at 1030 I reached out to customer support to find out where the tech was as he hadn't arrived or made contact. I was told the tech would contact me within 15 minutes for a status. An hour later I got the call saying he was booked and wouldn't be able to make the appointment time. The tech finally arrived at 5pm! While this might seems like a technician issue, it's scheduling in the company. After instal was complete (and the tech left all the trash laying around) I was charged an extra $20 by the company for no known reason.