Best and Only Place for all your Computer Needs!!! Your Computer Guy is like taking your computer…read moreto the best & most reputable/reliable doctor for all your technical needs/services. Just when my husband and I were expecting that we needed to buy a new computer, we decided to give Your Computer Guy a try. Very fortunate that Wes (awesome, friendly, professional, caring & knowledgeable) helped us. After explaining to him how we accidentally dropped it and then the power wasn't turning on, he took a look inside and was able to immediately figure out why our hard drive was acting funny. He did a quick snapping and aligning of the front panel and start button in our hard drive and made sure it'd work properly by turning on our computer for testing before finishing up. He took his time carefully, never rushed and most importantly made sure our computer was fixed properly. Best of all, you cannot beat their very reasonable rates for their superb services!

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

These guys were great. Knowledgeable, neighborhood friendly kinda people, and didn't talk to me…read morelike I was an idiot! My HP laptop was DRAGGING.. it is 5 years old when I took it in. They replaced the hardware with some superman ish and it is lightning fast!!! The price point was great and I didn't feel robbed. It feels like new...now I just need to replace my battery.

So after reading the reviews on Yelp, I decided to bring my precious laptop here for a quick fix…read more When I called Sal and describe to him what my issue was, he was able to give me a pretty good diagnoses (I'm pretty good with computers myself and I was thinking it was the same thing but needed that second opinion) over the phone and an estimate of what it's going to cost. He wasn't in by the time I went to the store but he had his buddies there watching the store until he got back. They were funny! like buddies from the neighborhood that act like they've known you forever. I had to keep calling up to the store to find out if Sal got my laptop that I dropped off with his friends. He whined up not coming back to the store so I didn't get any calls until the next day. (Nerve reckoning bc remember it's my precious laptop with pictures and videos and work stuff!) Anyways when I finally got my computer Sal apologized and the issue was exactly what he told me over the phone and the cost stayed the same. He's smart! He was very friendly & professional. He can do it all- fix printers, tablets, phones, computers etc. I would definitely go back, he will be my go to person. He just needs to be a little better with communication. Turn around was pretty quick too!

I've got no complaints. I called because my phone ended up with a bunch of cracks in the screen and…read moregreen lines. Awesome. I called. Gave me 2 price options - aftermarket or Samsung. Aftermarket is fine with me! He had the screen overnight sent. I left a deposit. He called the next day. Said the screen and back arrived! Dropped it off. Not even 30 minutes later, it was fixed! He sells used computers, phones and cell phone plans as well. Easy to find. Take credit. Happy I got my phone fixed!!

I had my parents' iPad 1 fixed recently. I did not want to purchase an updated brand new version…read morebecause of sentimental value for my parents. The owner saved me a lot of money and time in helping me with my issue. Jacque is GREAT! I will DEFENITELY return for any service needed on my iPad and mobile phones.

Used them to install Ethernet drops for my office in a new house. They did a great job and price…read morewas fair and as estimated. Highly recommend!

I stopped by OfficeMax in Town Center to make some copies and look into faxing documents…read more Just a heads up--this location is mostly self-service now. If you're planning to print from your phone, you'll need to email your documents to their system rather than sending directly from your device. There are instructions at the print station, but you should expect to handle most of the process on your own. I did ask a few questions at the counter. The associate initially seemed a little short, but became more helpful once I started asking specifics and pointed me in the right direction. One thing to note: faxing is priced per page (I was quoted $2/page), which felt a bit high for me, so I ended up skipping that service. Overall, I was able to get my printing done, but just be prepared for a more DIY experience if you stop in.

Josiah assisted me with the copy services and he assisted me at checkout! The only downside was…read morethe manager ( a fair skinned African American woman with braids). She was extremely rude when I asked her about the payment structure for making copies. Josiah is very professional and so kind. I made a purchase and couldn't find the bag with my receipt, thinking that I may have left it at the store! I called later that day and Josiah answered the phone. I told him my dilemma. He explained that he would have to check with the other employees to find out if anyone found my lost items, which he did! He came back the phone and asked for my name and number just in case my purchased items were found and I would be contacted. I provided him with my name and cell #. I did find my items with receipt in the bag! I immediately called this location and let them know and thanked them for their assistance.