I've lived across the street for about a year now and Computer Answers has not failed to provide me a service I ask for and they usually offer on the same day! From lost wires outside the usual usb/hdmi cables to a broken hard drive, I was able to be serviced the same day. The long hours have proven convenient since I am usually getting into these issues later in the evening as I return from work or, in the past, school. I dropped my external hard drive and as a result, the components inside were moved so I could not plug in the external hard drive to recover my backed up data onto my computer at all. I brought it to Computer Answers and an employee opened up my hard drive, fixed the mechanism that was out of place, and restored my files onto a temporary hard drive so I can upload them onto a new hard drive at home. I have now bought my first desktop and they will provide an installation after a few problems I ran into. I will provide updates soon. ----------- Update: They fixed my computer extremely quickly (it was a problem I never could've solved on my own). No complaints here :)! read more

SCAM/FRAUD THEY WILL STEAL YOUR MONEY We dropped off our computer to get a hardware repair in the headphone jack. They never called after the part came in. Finally we stop by and it's been there for two weeks with no phone call. We dropped it off and once it was complete, the sound was not working. Turns out, they had ordered the wrong part. Round two (and one month later), my husband goes in to pick up the computer, it's still not working. The guy working there blames it on the headphones. My husband goes upstairs to try with new ones. Sound still not working. When he comes back downstairs, the guy said that it was working before and my husband must have done something in the five minutes he went upstairs. Are you f#^%}-ing kidding me? We asked for our money back and he refused. Don't waste your time or money on these crooks. There are plenty of honest shops to go to with good customer service. I hope this shop closes permanently and something of good quality comes into the neighborhood. We don't need this. read more

This is the right place to fix my iPhone! My gf got her screen replaced at a very fair price and with good quality. My camera was broken and couldn't focus, so I brought it here after asking a bunch of phone repairing places. I was really surprised by how professional they were, and they never disappointed me! They got the job done perfectly. Also, those two guys are really friendly and helpful. read more

Jerome hooked it up and legit saved my junk. Kept the battery from exploding in my lap... Walked me through every issue and every possible correction; really answered every question thoroughly and expertly. I will def return if I have further issues. read more

Brought a laptop to have the screen repaired. Agreed to pay extra to have the part delivery expedited for a little less than half the original price. Ended up paying almost double the original price without having the opportunity to agree to the price changes. I should've just bought a new computer. Really disappointing. read more

I came back. service looks good, but they sell non-apple store USB and charging 20$-plus tax. (That one you can get it 5$-) authentic apple USB charger is about 20$-..don't buy it there. when you leave the store, the stairs are in front of you. I was almost fall read more

My Galaxy S7 battery had reached the end of its useful life. Kareem was personable and professional and had me up and running with a new genuine Samsung battery in short order at a good price. read more

We purchased a refurbished mac air from Jerome. He is very knowledgeable about both Macs and PCs. He even offered to make sure it had every program installed that we required. Before paying he had us test run the computer to make sure it was operating the way we wanted. Even though its a refurbished model he made notes in our invoice that included a 6 month warranty so we can bring it back if there are any issues. Great customer service! We finally found our neighborhood spot for all computer and cell phone issues. No more Apple store for us!!!!! read more

My screen was coming off and they fixed it quickly within minutes! Truly grateful! Keep up the good work!

Computer Answers is a one-stop shop for all your electronic repair needs. The staff is extremely professional and welcoming. I was treated like a friend as soon as I walked into the shop! Their service is extremely quick but also done with care. The prices are great compared to what you would pay at many other local shops (especially in the village). The location is also convenient as it is right off of 2nd Ave. Their hours make it easy to walk in whenever. read more

Can't reccomend this place enough! Jerome fixed my laptop much faster than I anticipated and with a great price too! .Super nice employees and great service .So glad I found this place. read more

Jerome was amazing and knowledgeable. He was very pleasant to work with and was able to provide me with excellent service and fixed my phone very timely. I would highly recommend Jerome and Computer Answers in the 221 E 10th St location. Great value, low priced and efficient. Thank you for your work. Appreciate it very much read more

I got my iPhone screen replaced here and I couldn't be happier with the results, convenience, friendliness, transparency, and price. Paul is a great guy and will take care of you whatever your needs. Thanks! read more

I highly recommend Computer Answers. They fixed my phone in no time, for a good price and with a kind and welcoming attitude.

I took my phone with damage screen to this place and they fixed it for 30 min!Good place. Professional stuff! Recommend !

Not that great. They are saying no charge for diagnostics and if they fuck up they are not offering a restock fee for an unnecessary item they installed like a battery. Pretty useless place. read more

The technicians - Nick and Prakash are highly skilled and very knowledgeable about their hardware. One advantage this place has over conventional larger shops is that they will open up your phone/computer in front of you and explain what they are doing so you don't get the "black box" feeling - also useful if you want to learn more about your gadgets. They are happy to explain the problems in as much/little detail as you choose. This place is also relatively cheaper than most shops. There aren't many repair shops that can repair non-Apple products in the area so this place is definitely a bargain. One small issue that because they are smaller than the large shops, it can take a while for parts to come and/or a few repeated visits if your problem is too niche. (No issues for a standard iPhone parts repair though) However, the staff are patient and friendly and as long as you are not impatient/unreasonable you will find this a very good deal. read more

Paul & Kareem have gone above and beyond providing assistance to my technical problems. Paul was responsive and attentive. Kareem fixed my hard drive in under 5 minutes for a quarter of the price of what I would have paid elsewhere. I'm happy to have this place in the neighborhood. Will definitely come back the next time I am having any tech issues. Thank you for saving me in a pinch. read more

Between Nick- EV Store Manager the two repair techs, Percash, Isaac, and Tohir- these boys are wonderful! All four went way above and beyond to get my iPhone fixed properly. Each made great strides to correct the problem and convinced me several times over that they value their customers and ensured satisfaction. They even did a house call in order to install the final part for me. How many 'You break, We Fix' computer repair shops would do that? Not many. Focused on making their customers happy, even if that happens over Christmas...Don't be fooled by the discount basement vibe- for these boys have hearts of gold. *I can not speak to the character of anyone else working for this company, though I know they have multiple locations. read more

AVOID AT ALL COSTS! THEY WILL STEAL YOUR MONEY I brought my MacBook in for repair. I left it for diagnosis and they damaged the headphone jack. They ordered the replacement part and said they would call me. They never did. I stopped by and the part had arrived. they ordered a cheap $5 part that did not work. I had to wait two additional weeks for the Apple replacement. When I picked up my computer, it was still not working. I asked for a refund and he refused. He was extremely rude and hostile to me. I contacted the owner and never followed up. Next step is small claims court. Along with enduring terrible customer service for a month, my computer was never fixed and I was not refunded. Don't waste your money here. They don't deserve to be in the neighborhood. read more

I thought my phone was beyond repair, brought my pone here and got it fixed for a fraction of the price Apple covers. The technician Jerome I a cool guy, he got the job done in like 30 min, and it's been a week, screens still working perfectly. read more

I requested a quote via yelp and they responded quickly. I stopped by that evening to get my iphone screen and battery replaced. Karim was very helpful and personable. There was a mix up with the price but he cleared that up for me and also gave me a discount! He worked quickly and my phone was like brand new in 15 minutes. Will definitely come back if I have any tech issues. read more

DON'T GO HERE FOR HELP!!! I brought my phone and the guy didn't know how to fix my iphone 7, he broke my camera cable. The other guy told me they figure out the problem and that they would buy me a camera free of charge and then days later when I came to see if the camera had been delivered they told me they weren't going to order the camera for me because it was already broken. I will be contacting my lawyer to dispute his misconduct. But other guy was nice, he fixed my computer. read more

They did a really nice job keeping me updated on what they would do and when (it was an iPad Screen replacement). There was a little problem and when I brought it in, they immediately fixed it and apologized for any inconvenience. No push back, no problem at all. The screen is perfect and they were a pleasure to work with. read more

After months of dealing with my Ipad problem we have finally come to an equitable agreement, after speaking with the owner.

DO NOT GO HERE. They attempted to sell me a FAKE macbook screen and then refused to give me a refund or my computer back when I complained about it. I needed to threaten small claims court for them to do anything about my computer. It took 3 whole months for them to ultimately fix my screen. The guy that runs the place is rude, aggressive, and has no grasp on how a business should run. I have no idea how they are still in business. Do not make the same mistake i did. Go to the apple store, or any other repair shop. read more

Brought in a shattered iPhone. They replaced the screen within half an hour at a very reasonable price. Happy to deal with a local independent business, and would definitely recommend. Glad they're close by and are open late in case of emergency. read more

I think these guys are great. Bought a refurbished computer from them and they were great! Very helpful and reasonably priced. Highly recommend. read more

There is a new keyboard on my laptop, but my battery drains way quicker than before and something is now wrong with my speakers. I wish I had the new keyboard and the computer functioning like before I dropped it off. read more

awesome service - fast, efficient & well-priced. an excellent addition to the neighborhood.

*********DON"T BOTHER****** dropped off my apple mac book pro mother board for an easy repair, it had a tiny spill/liquid damage about 3 years ago. This machine has always been plugged it at my work station and ran perfect plugged in, but very slow when on battery. I decided to sell this machine, before doing so I wanted to take care of this issue. Called Computer Answers, had a detail conversation on the issue with my computer..I repair computers, I told them the exact issue " ic q5300 pbus" it's a $5.00 part, he said it was about $200 to repair logic boards, I told them I can get a working board for $100, he said bring it in and I'll see what we can do. I had to call them to check on status , I was told it was going to cost $200, said no thank you. When I picked up the board the ic was missing, I told them to put the ic back on. They called me, said you board is ready. Installed mother board , turn computer on, it got so hot, smoked and just about caught on fire. Called right back, the guy got very defensive, said if I repair computers why didn't I do the repair myself , told him on our first phone call and in store that I cant solder, my eyes are very are bad. he said that they record conversations in store and over the phone and that I said that the board never worked. They said they would have the manager listen to the recordings, nobody got back to me. I would stay away, too many other place to choose from. read more

I know that this is not a doctor's office but these guys might have just saved my life!!! I had a water damage to my phone the afternoon before a trip for a week. My flight was at 7 am the day after and I happened to find their shop asking around in the east village. They first told me that they are busy and they can't look at my phone until the day after. When I explained my situation, they agreed to fix my phone the same day but then I had to come back right before the closing time. So I went back to pick up my phone and after I walk out of the store, my phone turned off on its own and wouldn't turn back on. When I went back in, they took the time to figure out the problem. Everyone stayed and they kept the shop open an hour and half past their closing time to make sure that my problem is fixed and that I'm not taking a flight without my phone! I mean can you even go on a flight without your smartphone these days? And they did it with no sense of annoyance that they have to stay there way past their closing time. They gave me a nice discount too. I could not be more thankful, not just for salvation of my phone but also the salvation of my hope in humanity :) thank you Paul and the crew! You guys rock! read more