Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

This store is very conveniently located, the staff is generally friendly and knowledgeable. Prices…read morerange from reasonable to good with some expected exceptions. Variety of merchandise is pretty wide with DIY sections being rather useful and interesting. Aisles are clean and wide, well-lit. It's easy to reserve pieces of merchandise online in order to later pick them up at store. Mail-in freebies offers are nice, too. The Brooklyn location amenities include large parking space and restrooms. There is no loud, crappy music blasted into your ears. Thank you for that! I tend to escape some establishments where music is loud and annoying. Too bad that the store has no seating spaces, since the location is quite spacious, and if you have time to spend there, you get tired. Definitely do your homework before visiting Micro Center, as that place is certainly intriguing, but your experience there is much better, if you know why you are there. If you decide to misbehave at that store somehow badly, then keep in mind that a New York City Department of Correction building is right next door :) .

Cool store. Reasonable prices. LOCAL. I almost went to Best Buy in the city yesterday and was ready…read moreto pay way more for worse service and their sales pitches. But I've been trying to buy local lately and find what I want like 90% of the time, so it's worth it. Would recommend this place.

I was at the store looking for HDMI cable This young man…read morewas so extremely helpful What a pleasure Thank you for your help I really appreciate you I recommend this place very very helpful and knowledgeable

I just have to say, I am so impressed by how kind the PC Richard's team is. First, they were prompt…read moreand communicative with delivery. Then, when I felt like such an idiot because I realized I ordered the wrong size, they were SO kind and quickly put in an exchange for me and let me know how much I would be refunded for the difference before I could even ask. Will wait to see how the exchange goes this coming week, but it's been a while since I can remember a customer service exchange feeling so personable and

They need to improve their customer service. When you are in the middle of a sale you shouldn't go…read morehelp another customer.Very unprofessional

I didn't realize that this is an actual store, since my child does their after-school and camp here…read more(so, this review is not for the actual storefront). We are very pleased with the experience and diversity of choices that the curriculum is built around. There's something for everyone and I like it that they cater to different age groups and sexes with their activities. The Robot Camp after-school was a really fun way to get my son to build and program. They also have a chess camp and a variety of other really engaging options for the school year and summer. Check out their web site! I would just say that you should come in with the expectation that prices will be equal to all other childcare / education rates in the community. It's definitely not a 'bargain' but it's cool and fun!

This store is really cool. All kinds of technology-oriented maker-type stuff for adults and kids…read more Got a fun gift for a 4-year-old. They even have classes and workshops. The staff was really helpful.

I only purchase through the website. It is often less than Amazon and other big suppliers and the…read moreproducts ship very quickly. What more could you want?

I am fortunate to have B&H as a resource at the tip of my fingers here in NYC. B&H people typically…read moreknow the products they sell the way Radio Shack demonstrated product knowledge. So I took my UPS battery backup to the store after its battery failed, thinking I could get the battery replaced. It's a popular model, but they don't carry the replacement. So I bought another one entirely and the price was still reasonable after having the old one for seven years at least. Prices are always competitive at B&H. If Management is reading this, there is one area where improvement can be made. Some products require the coordination of different departments and a person can find themselves on the ground floor asking about the UPS units, then going upstairs to ask about your server racks for future expansion and better cable management, then back downstairs to Pro Audio for further understanding of the racks sold by B&H; a little more information on what UPS and server units might fit a server rack and be best for my needs; and generally how a person could configure a home rack IT system adapted from Pro Audio for whatever a person may have or will expand to have, including modem, router and printer. This kind of coordination among departments without a point person of this type of expertise to address this query and others like it could be improved at B&H. I am certain there are many people who have this type of inquiry and go to B&H for the expertise to make the appropriate purchases. I was okay with what I purchased, which put me in the same operational position I was in before the UPS battery failed. I was back in operation just hours after returning home. However, it would be great if Management reads this and locates the person at B&H who can address my inquiry succinctly without running all over the store. This is not a complaint in this review. On the contrary, I would not even address the Management of other retailers knowing full well there will be no cogent response. B&H is of a different standard and I am confident they will direct me to the right person. Thanks B&H 4.3 stars!

On the way over I was confronted by a man who asked me if I wanted to step into his shop for a…read morequick look around, there were all sorts of weird overpriced vases- I definitely wouldn't come back ever again especially because there was a weird smell that clung to my clothes. When I made it to best buy they somehow were even worse. I went home that day with a vase and no electronics

I ordered "pick up," for a charger for my "work lap top." This Best Buy location is within walking…read moredistance of my office and I've never visited this spot. The pick up line inside the store moved quickly. The rep smiled, scanned my email notification, and I was out the door. Friendly and fast customer service at the pick up counter. Quiet evening, walking out of the Atlantic Terminal Mall onto Atlantic Avenue. Great match. My charger is compatible and working effectively with my laptop just as the Best Buy website suggested. Did I tell you that I love Downtown Brooklyn!

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude is the real deal. I brought him a vintage Sherwood S-7100A that needed careful attention --…read morethe left channel bass was fried, and everything was scratchy. He treated it with the kind of respect and precision you just don't see much anymore. He was knowledgeable, communicative, and clearly passionate about old-school audio gear. He diagnosed the issue quickly, explained what was going on in plain language, and the turnaround was faster than I expected. Most importantly -- it sounds fantastic now. Warm, clean, and alive again. He offered to pick it up and drop it off from my home. Instead we met halfway on a street corner! It felt a little strange just handing over my vintage baby to a complete stranger. But I knew from from his warm smile, and knowledge of the gear that I was in good hands. It took under a week and he did a fantastic job!! If you care about your vintage equipment and want someone who truly understands these pieces, Jude is your guy. Highly recommended.