I had a couple small problems with a RED camera (Epic Dragon). One problem with my monitor, another…read morewith a loose battery bracket on the back of the camera. I called up RED customer service and they told me the monitor isn't serviceable, I'd have to buy a new one (for $2800), and I'd have to ship the camera to California to get the camera evaluated and repaired for the bracket. I've done repairs through RED several times before and was guessing it would mean my camera was gone for more than a week, and would probably have been billed between $350-500. I'm local to Brooklyn, so instead I brought the camera to Shocked. My first time going there. They got to me right away, diagnosed the monitor problem for free, and showed me it was a problem not with the monitor, but with the monitor cable. And they told me they'd fix the battery bracket for under $100 and in an hour. An hour later they called me and it was done. A+, would go there again.

I accidentally dropped by Cannon 16-35mm lens and the trim/focus ring snapped off of the glass…read more Upon inspection, the technician was able to fix it immediately. Great service.

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude picked up and dropped off my 25 year old Creek 5350SE Amplifier and did a great job…read morealleviating the amp of the crackling on both the input selector and the volume control, which is typical of this amp after a few years. He came and tested the input impedence of my speakers and made sure the cabling back to my speakers was working and waited until we could confirm everything was working as close to spec as possible. Now I can just listen to the music!

had my pioneer ddjsx-2 service @ all dimensional and the job was first class , work done the same…read moreday(friendly & fast service) bevon

this guy should be closed down Pioneer should take back their Business from this guy. I drop off my…read morePioneer FLX10 Controllers to be repair Which is under warranty from pioneer From the Month of January 2026 it took a month of calling and No Answer I had to actually go to the shop only to be told its not repaired as yet

Took my daughter's iPad for repair, after Apple said it can't be fixed. iPad was fixed at a fair…read moreprice. Thanks for the good service!

Worst place ever..the screens they are selling for iPhones are cheap quality..they don't offer any…read morerecommendations Depending on how bad your phone is broken..they'll just put one of they expensive cheap screens on and even if it's lifting up they'll still sell you the service as if they did a good job..highway robbery!!

I can't say enough good things about Jean's computer repair. I was up against a deadline for…read moremedical school, and my computer (MacBook Pro) wouldn't turn on, and was making ominous noises. I was extremely upset and overwhelmed at the prospect of not getting my work done in time. Fortunately, Jean saved the day. I took my computer into his shop at 5:30pm on Thursday. He called me at 8:00pm that evening to let me know what was going on and to give me a price estimate ($150). He let me know I could pick it up any time after noon the following day. I stopped by at 1pm, and had my laptop back in perfect working order at exactly the price he gave me. In fact, my computer works better/faster than it did before I took it in, and he cleaned the keyboard and screen as well. I am so relieved and happy, and extremely thankful for Jean's swift and hard work. FYI- it's cash only, there's an ATM down the street with (IIRC) a $1.75 fee.

My wife and I took a laptop to this establishment to get service…read more To our surprise, we were unable to enter the business. An individual greeted us at the door, spoke to us through a slot in the door, took our laptop while we were standing outside in the cold. We were unable to enter the business like any other business. The place was situated like a fortress. I had delt with this business previously, and what we experienced this time was surprising. My first visit, I was able to enter the business, there was a counter where I was able to place my laptop, and spoke with the technician face to face. This time it was totally different and disgusting, to say the least. He might be an excellent technician, with cost very reasonable, but the business appearance is unacceptable. This is a small community business I would love to support, but the customer service is very poor. Because of this, I would not recommend this business to anyone because of this. Mr. Jean, has to do better than this.

My TV went out one day and was looking for someone that could repair. I reached out to Smart TV…read moreRepair and Rashad responded quickly. He arrived the next day, diagnosed the problem and determined that we would have to order a new motherboard. Within a few days it arrived, Rashad came over and replaced the bad board now my girlfriend can watch her cooking shows again. Would recommend this service for anyone wanting to fix their tv quickly.

Terrible experience. The provider came to my apartment and charged me hundreds of dollars for…read moresomething he could have simply asked me over the phone before coming. Definitely a scam business.

Great service, saved my Android phone…read more Works like new Transparent pricing Very happy

excellent, efficient and reasonably priced for a port and battery replacement…read more Good value and great service. The repair was done in 30mins. Dropped off the phone, repair was completed and picked up my phone. Still working fine over 60 days later!

Been coming here for my iPhone repair needs and this shop delivers. Very nice customer service and…read moredefinitely sets the standard. They go above and beyond. Max and AJ really care about you and they even applied water proof seal for my phone when I had my screen replaced. The second time around, I had my battery changed and it took less than 30 mins. Highly recommend for anyone looking to get your device repaired. Small businesses keep our community running! Definitely will continue supporting them

Amazing service explain the issue with the charger breaking into the iPad, fixed it within 20…read moreminutes