When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

Expert computer builder and helpful through process of component selection. Local Go to for custom…read morepc builds.

Eddie is THE BEST! Our laptop was not able to charge because the input for the charging cable was…read morebroken. He opened it up, found the problem, helped us find the part online, and when the part came in, fixed it up immediately! No hassle and no nonsense! Best part, he didn't charge an arm and a leg. Fair price for something we thought would be much more. We highly recommend Eddie!

Great work. He really knows what he's doing. Fair price, we will do his best to fix your computer…read morequickly at the lowest price possible. Would definitely go there again.

My son and I have been to this particular Best Buy throughout the years. I have nothing but good…read morethings to say about their great selection of items, starting from their appliances and ending with all types of devices. They also have special aisles for movies, DVDs and unfortunately discontinued CDs. It's ok, I'll live. I have plenty of CDs to last me for a lifetime.. Service is impecable by all the employees. The minute you walk in until the minute you walk out. This is a BIG store. 2 stories. Has an elevator, escalator and 2 bathrooms. On this visit we were looking for a phone charger for my son's I-phone 13. An employee helped him find exactly what he was looking for and the price was affordable. $27.40 (including tax). As he was shopping for his charger, I was on the 1st floor looking for different styles/labels of vacuums and microwaves. Sarvin and Kelly were very helpful showing me different models of both appliances. They were a tad expensive for our budget. The last vacuum that we got from here is almost 10 years old. We will definitely return to see if they have anything that costs a little less. They do have some sales items which is a plus. It's a very nice, clean store with plenty of parking all around. 10/10. They also have snacks/beverages. We were there on April 3rd around 7pm. Thank you Best Buy Sarvin, & Kelly.

Nick went above and beyond to help us choose the right phone, even though the store had technically…read morealready closed about six minutes earlier. He never rushed us and made sure we felt comfortable taking our time to find exactly what we needed. He was attentive, thorough, and checked in on every detail to make sure everything was perfect. I had gotten off work very late, and the fact that he still took the time to help and support me meant so much. I truly appreciate his patience and dedication. I highly recommend asking for Nick if you visit the Best Buy in Sherman Oaks--the team should be proud to have someone like him. 10/10 experience!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

Mark was one of the first people to respond to my service quote request. I was having connection…read moreissues with my wifi and router. He had availability the next day and came down to check out the problem. We tested the speed throughout the house (3floors) and while the speeds were decent we were not getting the 1gig internet we are paying for. He suggested we try his mesh system router and bam that was the issue. With the router we tested we got the full speeds. He suggested we move to a mesh system over a conventional router and that is what we will do. He didnt try to upsell his systems he instead gave great advice on which ones to purchase. He was here for an hour, tested and figured out the issue while giving us advice on how to configure our new systems and what new system to buy. I would recommend him for any wifi and computer related issues.

Eman and Mety are personable…read more They were able to answer all of my questions and concerns. Eman, especially, was very informative in breaking down the details of why it was not functioning. The price was reasonable considering that the extended problems with my pc. I was able to leave it at the shop and pick it up 2 days later. They have a good sense of humor and they gave me extra appreciation applications on my PC as well. I appreciate them both and I definitely recommend them to any of your pc or laptop needs.

Steven was so quick, helpful, professional and kind. I was so frustrated that my hp envy move…read morebecause it would not boot up. I've been so frustrated all weekend trying to get it to boot up. Ugh! PC TECH came through in a flash. I brought it over a few hours ago and I just picked it up. Ready to get going and be productive without the frustration. Go for PC TECH!!

Extremely quick service and very reasonable price. A very honest and nice person…read more I took my laptop and have the owner restore it. It took him less than a day! Very satisfied with his service!

Alan is an amazing cool guy who can check your computer. He was really nice to me when he figured…read moreout my computer laptop. If you need a computer repair, go there '

Sometimes a company earns its good reputation by *not* taking your business. In this case, I asked…read moreabout whether I should bother repairing a 2019 MacBook Pro, and after describing its symptoms was told that I'd be better off with a new computer. I appreciated their honesty and customer-first attitude. In the future when I have a (repairable) problem, I'll be back!

Richie is fantastic! I've used his service twice now , and his customer service is great and prices…read moreare very reasonable .

I have used 4Pc Techs in the past and am so glad that Ruben is in business. I just referred another…read morefriend and they raved about him. One important thing you get is education. I was causing my own issue and Ruben took the time to walk me through how I could avoid this in the future ( with my VPN) and that completely resolved the issue.

Ruben is one of those hard to find shops these days - he's honest, fair, transparent,…read morecommunicative, and kind! I first went to him for a hard drive recovery issue - I was taken aback with easy he made things! Came back with an issue on a small pc build. Ruben kept in contact and appraised me of everything going on and what was needed - and in the end, charged a very fair price. Will 100% goto him for any and all PC issues from now on and I recommend others to do the same!

Reasonably priced, friendly service and quick in Repairing. Explained everything clearly before…read moredoing the work. I'd definitely go back.

5 stars! Quick response! Honest person! Was able to get my laptop part in 1 day and install same…read moreday! Nice person. Professional set up! Will use again of the occasion comes! Thank YOU!!!