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Thousand Oaks, CA

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Complete Screens

4.8 (103 reviews)
Open • 9:00 am - 5:00 pm

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Glenda D.

Henry was excellent! He showed up right on time for both the measurements and the installation. Unlike a couple of other companies that never followed through, he gave me a prompt and fair quote for a swinging front screen door. The price was reasonable, the work was professional, and the door looks amazing--we love it! Highly recommend this company, and especially Henry, if you're looking for quality and reliability.

Screens are now in the trash due to the level of unprofessionalism. Paying more to avoid dealing with this guy ever again
Thomas V.

Long story short, if you don't want to deal with someone who is rude, unprofessional, says one thing and does another, lies and is full of himself then STAY AWAY. The prices are not any better than anywhere else and the customer service is horrendous. Negative 5 stars if it were possible. Full story: We had screen doors installed a few years ago and they were fine. We were even recommending him on Nextdoor, Facebook and to friends and neighbors. But eventually, we had to change the actual doors because they were too deteriorated. We mentioned that this was a possibility and Henry said we would change them for $75 as long as the sizing was the same. The size did not matching exactly so he said it was another $150 for new parts. That's understandable but then he changed his mind and said $350. For the other door he said it would not work at all so we would have to get new ones at a 50% mark up from the original price we paid 2yrs prior. He said he would send an invoice later that day. Weeks later when we called asking for an update on getting things scheduled, he was seemingly upset at us calling back (again weeks after he said he would get back to us). He then wanted to charge $250 just to send the invoice. After another few weeks of not hearing from him (at this point over a month overall) I called him back to see when we could get the work scheduled. He said he'd call me back at 3, 4 or 5pm. At 4:30 I call him, no answer, no response. At 5 I texted him in case text is easier if he's very busy. No answer, no response, not even a courtesy reply. I tried one more time at 6 since its now months later with nothing happening and he was again failing to follow up. Apparently following up with him after he failed to even respond at any of the times HE said he would, upset him. He finally got back to me the next day a few hours after I called him again and he immediately started making accusations of us only wanting an invoice for insurance which makes absolutely no sense since he came to our house and saw that the screen doors were there but no longer installed. Obviously we want them back on. Why else would we still have them? We paid him (not someone else) to install them 2yr prior in the first place. Then he claimed that he never came to our house to get measurements which again is false since we made an appointment, he came, took measurements and came to the conclusion that one of the existing screens was not going to work. Told us a new price of $350 to reinstall one and $1300 to install a new one for the other one. Making things worse, the entire time I was trying to say that all we want is to have screens again and of course an invoice/receipt he just kept talking over me going on and on about being "so busy" and "us not being his only customers" and "me expecting him to drop everything to get back to me". This is his reaction to calling a few times and texting when he failed to follow up at the time that he said he would, on top of not following through with sending the invoice when he said he would nor getting back to us about getting the work scheduled? The level of unprofessionalism is so absurd it's almost comical. Then when I said that's fine to the $250 as long as it goes to the cost of the re-installation he changed his mind again and said "it's going to be $500 before he lifts a finger to do anything". To top it off he literally went on for 2-3 minutes straight ranting and raving about being busy, not getting home until 7pm and waking up only thinking about his business, Complete Screens when he wakes up, not customers". (I'm sorry but without paying customers you have no business.) At that point I had enough of having someone berate me just for trying to give them business and pay them for their services so I decided I'll happily pay more money to get 2 completely new screens from someone else rather than deal with him ever again. His screens are now in the trash and I will have new ones in a few weeks not months. Take my advice and Stay Away from this business if you can even call it that. If anyone wants Phantom Retractable Screens I can recommend another option. DM me

Enjoying a breeze with our new Phantom Legacy screen door
Carla L.

5+ STARS Henry installed our retractable screens made by Phantom Legacy. It took a few weeks to get them after we ordered, but well worth the wait. Henry did a fabulous job with installation and recommending the right type of screens for our home. He is very meticulous about his work. We most definitely would highly recommend Complete Screens for any of your screen needs. Professional and thorough business. Thank you Henry!! We are very happy with our new retractable screen doors. ;)

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4 years ago

Henry was very professional and did very clean work at a very competitive rate. What a great find!

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5 years ago

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8 years ago

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4 years ago

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6 years ago

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7 years ago

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6 years ago

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4 years ago

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9 years ago

Great job. Completed job onsite and my screen doors look brand new. Reasonably priced as well.

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8 years ago

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13 years ago

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7 years ago

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8 years ago

Henry was ontime, efficient, professional, reasonably priced and friendly. I highly recommend Henry for screen repair.

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12 years ago

Henry, the owner of Complete Screens, works hard to provide good service to customers. He is easy to talk to & reasonable.

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11 years ago

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8 years ago

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9 years ago

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12 years ago

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8 years ago

As others have stated, fast efficient service. Came within hours of our call and sorted out broken screen. Can highly recommend.

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12 years ago

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9 years ago

Henry showed up when scheduled, repaired my screen door in 20 minutes and was very reasonably priced. I can't ask for better than that.

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10 years ago

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Page 3 of 3

Ask the Community - Complete Screens

Do you service Oxnard?

No, I don’t. I’m sorry. My brother does the exact same I do and we’ve been doing this for 25 years. Maybe you can try my brother he services that area . His number is 805-304-6778 EconoScreens… 

Hi! I was wondering approximately what it would cost to repair my back screen doors? The screens are torn. We live in Agoura Hills

Hi to rescreen a 36“ x 80“ door is $158 and a 48“ x 80“ is $168 Hope that Health please call me at… 

Do you service Santa Monica?

No I don't

Do you service Malibu?

Yes I do. Please call me Monday to set up an appointment. Thank you Henry

Do you install screen doors on French doors? If yes, do you service Port Huneme?

Yes I do but unfortunately I do not service Port Hueneme

Do you screen in gazebos?

Hi Verna yes I do

We need a repair on a screen door. The rollers are broken, can you give me a quote please?

Hi Arlet. I have a $150 minimum service charge. That's what it would be

Do you install screens on "half Moon windows"? We actually need it for sun filtering in the afternoon. In Arizona, they called them "Sun Screens".

No sorry I don't

Do they install the Invisible screens .?

Yes we do

Do you install in-glass (or other types) pet doors in sliding glass doors?

No glass only screens

View All 12 Questions

Review Highlights - Complete Screens

“Henry came to us in his van/workroom, removed our framed screens, fitted them in his van and re-installed them.”

Mentioned in 75 reviews

Read more highlights

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We are happy repeat customers, based on experience and price…read more In our most recent work, we had a dining room window that would leak whenever rain came from the southeast (not a frequent occurrence). We asked for a quote from My WIndow Solutions, got one that was quite good. We had explained the rationale for getting a replacement window (the leak). Parry sent over his crew right away to caulk around the existing one so we wouldn't get any incursion while waiting for the new one to arrive and get installed. Nice! For this job, I had also asked to have a custom window casing and deep windowsill built. We agreed that I'd buy the materials (a particular trim profile and hardwood species), prime them, and they'd do the cutting and installation. This collaboration worked perfectly.

update Oct 9th The sad thing about My Windows Solutions is…read morethat I really like the people. They are animal rescuers and are so courteous. But when something goes wrong with the windows or blinds, it's the screen guys or contractors in my family that have to tell me that their work is shotty. It hasn't been a year and I have had so many problems and they make it like I am a complainer. My window that previously had large bow that the screen guy had to point out has another problem that bows the other way and won't close properly. Lonnie came out that night, which is priceless and sweet. But he said the window may need to be done again, which makes it so the custom screens need to be redone, which cost me a lot. I'm a disabled senior on fixed income and paid a lot for the windows and blinds. The screen people that are far more experienced and well reviewed said they never saw so many mistakes on brand new windows. It hasn't been a year. I got new windows so I didn't have to worry about them and it's worse now than the old windows. They better stand behind this and help with the screens, because this is unacceptable. Carlos and Joshua came by to replace defective blinds. And they checked other. They really stand behind their products and service. Lonnie the manager is the best to work with and will always address concerns. I continually applause My Windows Solutions and promote them to my neighbors and friends.

American Vision Windows - From windows to doors, we have it all! American Vision Windows is here to serve all your window replacement needs.

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This was a stellar experience from beginning to end!…read more We spoke with Amanda Rodriguez over two different visits and she could not have been friendlier or more knowledgeable. We had tons of questions and decisions about what best matched the original look of the windows from our 1939 house. We finally decided on what windows we wanted replaced and put down a deposit. A second team member came out weeks later to confirm the measurements. And some weeks after that, the installation team of Juan and Erik came out to do the install. (They even started by doing the measurements a third time to make sure everything was correct! And it was.) They had told us that the job might take the whole day, but they carefully removed the old ones, installed the new ones and cleaned up afterward in only about six hours. It was a flawless experience. Everyone we dealt with was extremely kind, warm and knowledgable. And the new windows look stunning - while still matching the look of the almost 90-year old home. We cannot recommend them highly enough!

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So I've had a long-term relationship with WDG. It first started about eight or so years ago when I…read moreinstalled replacement bedroom windows. Each year over the course of the next several years, I gradually replaced windows and patio doors from the 70s. Finally, I was able to complete the last remnant of a multi year, eight phase project. .... as you all know, these things take time. WDG---the representatives, sales people, measurement crew, installers, schedulers, etc...the whole team have been nothing short of spectacular and accommodating. They have always tried their best to give me a fair deal even amid these high inflationary times. They always took great care in speaking with me and answering questions. I would highly recommend this business to take care of your needs. Thank you Stephen and best of future success.

Window Design Group is a very professional company, exceeded my expectations. After researching…read more many companies- I contacted Window Design Group it seemed like the best option to purchase window treatments. Checked out the website, the reviews and finished pictures- I was pleasantly pleased- I initially wanted to get shutters in the kitchen, but after speaking with Chris. I opted for the cordless brown wood blinds ---best decision ever!!!Optically beautiful , installed on Friday--- I love the look of the wood blinds in the kitchen- very contemporary and brought an overflow of light into the kitchen!!! Chris definitely has an eye for design and a humble heart to provide A1customer service!!! Thanks Window Design Group will be definitely contacting you in the future for more window treatments.

Complete Screens - windowsinstallation - Updated October 2026

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