I recently had Henry provide one replacement window screen and re-screen a couple other existing screens. It was very easy to schedule an appointment and he arrived on time. The work was completed very quickly and looks great, and the price seemed very fair. I would not hesitate to call Henry again or recommend him to a friend. read more

Henry was wonderful. He understood my problem with mosquitoes and installed special small weave no-see-ums screens on my windows and screen door. A different company I spoke with, prior to Complete Screens, assured me that that were no special screens to prevent access of the tiny Aedes variety so I am happy that I continued to look. Henry came to us in his van/workroom, removed our framed screens, fitted them in his van and re-installed them. I can definitely recommend this company. read more

I highly recommend this company. Henry was wonderful, prompt fast and very professional. read more

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Henry was excellent! He showed up right on time for both the measurements and the installation. Unlike a couple of other companies that never followed through, he gave me a prompt and fair quote for a swinging front screen door. The price was reasonable, the work was professional, and the door looks amazing--we love it! Highly recommend this company, and especially Henry, if you're looking for quality and reliability. read more

Complete Screens - Windows Installation Near Me - Thousand Oaks, California

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Henry just finished a huge screen replacement project for us-pretty much the whole house. A lot of work, and as usual he did an excellent job. His work is always professional and very reasonably priced. We highly recommend him! read more

Henry did an excellent job. We had a back screen door and three window screens, some of which needed rescreening and some that needed to be replaced. He came out and gave us an estimate which was for a very fair price. He showed up exactly when he said he would to do the job, had the work completed thoroughly, in a short time. Thank you for the great service and work, Henry. I would highly recommend Complete Screens to anyone. read more

Henry came out and installed 3 new sliding screen doors and 2 windows. They turned out perfect. Will use Complete Screens again when we need more windows done!! read more

We had Complete Screens out here today to redo our front screen door and repair a couple of our screens for our windows. Henry is a real pro. He had the work completed in no time. The price was more than fair. We're going to have him come back and install a retractable screen on our bedroom door soon. Thank you, Henry. It was a pleasure working with you. read more

Highly satisfied with the total transaction from start to finish. Henry explained everything clearly and completely. Great service and quality product. read more

We have used Complete Screens several times. Henry is very professional, very dependable. Good prices. Highly recommend.

Was reasonably priced and the customer service excellent. Same day service! Would definitely use again if I needed this service.

Long story short, if you don't want to deal with someone who is rude, unprofessional, says one thing and does another, lies and is full of himself then STAY AWAY. The prices are not any better than anywhere else and the customer service is horrendous. Negative 5 stars if it were possible. Full story: We had screen doors installed a few years ago and they were fine. We were even recommending him on Nextdoor, Facebook and to friends and neighbors. But eventually, we had to change the actual doors because they were too deteriorated. We mentioned that this was a possibility and Henry said we would change them for $75 as long as the sizing was the same. The size did not matching exactly so he said it was another $150 for new parts. That's understandable but then he changed his mind and said $350. For the other door he said it would not work at all so we would have to get new ones at a 50% mark up from the original price we paid 2yrs prior. He said he would send an invoice later that day. Weeks later when we called asking for an update on getting things scheduled, he was seemingly upset at us calling back (again weeks after he said he would get back to us). He then wanted to charge $250 just to send the invoice. After another few weeks of not hearing from him (at this point over a month overall) I called him back to see when we could get the work scheduled. He said he'd call me back at 3, 4 or 5pm. At 4:30 I call him, no answer, no response. At 5 I texted him in case text is easier if he's very busy. No answer, no response, not even a courtesy reply. I tried one more time at 6 since its now months later with nothing happening and he was again failing to follow up. Apparently following up with him after he failed to even respond at any of the times HE said he would, upset him. He finally got back to me the next day a few hours after I called him again and he immediately started making accusations of us only wanting an invoice for insurance which makes absolutely no sense since he came to our house and saw that the screen doors were there but no longer installed. Obviously we want them back on. Why else would we still have them? We paid him (not someone else) to install them 2yr prior in the first place. Then he claimed that he never came to our house to get measurements which again is false since we made an appointment, he came, took measurements and came to the conclusion that one of the existing screens was not going to work. Told us a new price of $350 to reinstall one and $1300 to install a new one for the other one. Making things worse, the entire time I was trying to say that all we want is to have screens again and of course an invoice/receipt he just kept talking over me going on and on about being "so busy" and "us not being his only customers" and "me expecting him to drop everything to get back to me". This is his reaction to calling a few times and texting when he failed to follow up at the time that he said he would, on top of not following through with sending the invoice when he said he would nor getting back to us about getting the work scheduled? The level of unprofessionalism is so absurd it's almost comical. Then when I said that's fine to the $250 as long as it goes to the cost of the re-installation he changed his mind again and said "it's going to be $500 before he lifts a finger to do anything". To top it off he literally went on for 2-3 minutes straight ranting and raving about being busy, not getting home until 7pm and waking up only thinking about his business, Complete Screens when he wakes up, not customers". (I'm sorry but without paying customers you have no business.) At that point I had enough of having someone berate me just for trying to give them business and pay them for their services so I decided I'll happily pay more money to get 2 completely new screens from someone else rather than deal with him ever again. His screens are now in the trash and I will have new ones in a few weeks not months. Take my advice and Stay Away from this business if you can even call it that. If anyone wants Phantom Retractable Screens I can recommend another option. DM me read more

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I had them come out to give me a quote for all 12 windows to be re-screened. I received a quote of $740. I scheduled someone to come out and told him I would call if there was an issues with that time as I had to confirm time with my tenant but that if he didn't hear back otherwise we were good to go. On the day scheduled he did not show up! I was upset as my tenant had left the NICU (she recently had a baby) to meet him and he never showed up. I called him and he said I never confirmed! As a business wouldn't you call the customer if you weren't sure??? Needless to say I found someone else and thank God because it saved me over $500!!! I was charged $200 for the same exact job! I can't believe this company has so many good reviews! read more

If you are in need of any screen repair or new screen doors call Henry! He is the best, punctual - classy - and knows everything you need to know about installing screens. There was a doorbell alarm situation on one screen that he helped me with totally outside of the scope of business we discussed. He is super helpful! Call him and you will be so happy you did! read more

Not sure if the work is any good, but here's what I can say from my experience.....expect to call and call and leave messages and not get called back. I understand everyone is busy. I called and we spoke. Told to send pictures and did. A day later called back and spoke again. Said he'd call back and was on a job. Called again and same things. Sent not one, not two, but 3 text messages. I'm seeing all this great feedback on here and maybe it was at a time where he was not as busy. Don't know, but just sharing my experience. read more

5+ STARS Henry installed our retractable screens made by Phantom Legacy. It took a few weeks to get them after we ordered, but well worth the wait. Henry did a fabulous job with installation and recommending the right type of screens for our home. He is very meticulous about his work. We most definitely would highly recommend Complete Screens for any of your screen needs. Professional and thorough business. Thank you Henry!! We are very happy with our new retractable screen doors. ;) read more

Complete Screens - Enjoying a breeze with our new Phantom Legacy screen door - Windows Installation Near Me - Thousand Oaks, California

I needed several screens repaired due to holes, most likely from birds. Henry was recommended to me by a neighbor. He was very prompt in responding to my service request. He re-screened 6 screens in just about an hour. His work was very clean and quick. I decided to order a retractable screen for my backyard double doors. The screens were ready in a week. He just finished installing them and I am so pleased. The work took about an hour and a half and was done to perfection. So happy that now, when it's not extreme heat, I can leave these doors open for a nice breeze. Don't mind not having to put ac on all the time. I highly recommend Henry. read more

Well I am back. Henry Poulet's screen replacement last August on our double doors to the backyard was so great the first time, I called him back now, a year later to install a Phantom Legacy single Screen going out from the bathroom to the balcony, As usual, Henry was right on top of it, and his work was as the last time, perfect. The price has not been raised, and he was prompt, and the screen is of exceptional quality. The screens he put in last summer perform as new. We are really delighted with the service Henry provided. The best! Sheila K read more

Our replacement windows had a screen that was too large and was damaged when we had to remove it. He arrived on time and replaced it in under an hour and did an excellent job. 5 Stars! read more

Complete Screens - Wide angle - Windows Installation Near Me - Thousand Oaks, California

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I'm not sure what he even came out for. We needed a Phantom Screen rescreened. He complained that it was old, he's never seen this and it wasn't a phantom screen. I assured him it was and it had a label stating the fact..I thanked him for coming and showed him the door. Waste of his time and mine. read more

Really happy with the service they provided, and love the products installed. Highly recommended. Monty @ Bell Canyon read more

Henry, the owner, is an expert in screens, professional, and was very easy to work with. We needed a phantom screen door for a small space, a screen replaced, and one screen door fixed. Henry took care of it and did a great job. There are a lot more options than I thought with screens, from colors to types, that may fit your needs. Make sure to speak with the expert before making your decision and he will make sure it is done right. read more

Henry rescreened 3 screens for us. He was fast, very clean, and now you barely touch the screens to open and the new rollers seem to fly them open. His price was very reasonable. He is terrific!! I will definitely use him again and highly recommend him. read more

I called Henry and he got straight back to me and quoted his prices on the phone. He showed up right on time and did a great job at a good price . Would definitely use again! read more

We just had Henry, the owner and installer at Complete Screens, install three retractable screens made by Phantom Legacy. Henry did a great job. He knows his stuff. When he gave us the estimate, he was very meticulous in his explanation of the product, how it would be installed, and of his measurements. He even double measured things to make sure he was accurate; which he was. Henry gives great attention to detail, is very punctual, and arrives with a very well stocked service van with every tool/gizmo he would ever need (in other words, he comes well prepared). The installation was quick and very professionally done. Henry's prices are reasonable. If you want quality workmanship and a good experience, I would recommend Complete Screens. read more

Great service, beautiful screens, fair price. What a difference... Henry is professional and efficient. Perfect job!

Loved working with complete screens . They were quick , reliable , knew about all the products on the market and helped us make the right decision. read more

Quality screens at reasonable prices. Henry's the man. I recommend Complete screens and will use them again

I first used Complete Screens services a few years ago when Henry, the owner, installed a decorative screen door in my home. It was a beautiful job, but after years of scratching at the screen, my determined little dog ripped the screen. So I called Henry back and he replaced the screen with a pet-resistant screen, and did a great job. At the same time, Henry and I walked through the home and observed about a half dozen other window screens that needed replacement. Henry gave me a written estimate, which was a fair price. He came back a couple of weeks later, as scheduled, and promptly performed the scheduled work. He even found an additional screen that needed to be replaced, and went ahead and replaced it on his own and did not even charge me. Henry and his company are great to work with, and is my "go-to" guy for screen doors and windows! read more

Henry will go above and beyond to make sure you're satisfied. I'll be honest, my wife and I made it tricky. We missed our own appointment and Henry still made it back to us within a day or two at his convenience on his own time. The screen was a Christmas present to our family and he made sure we were able to be installed by Christmas. I couldn't recommend him or this company more. Customer service alone was worth the value. read more

Henry responded very quickly regarding my inquiry to repaid or replace a disappearing patio door screen. He determined quite quickly that a repair made no sense. He showed me the new products that he handled, with working samples. It became quite obvious that not only the one defective screen but also the working screen should be replaced. Anyway, we went with the new screens, far superior. Henry was very pleasant and reasonable. read more

Customer service, attention to detail and efficient work - all GREAT! Henry did a wonderful job and I would highly recommend using Complete Screens if you are looking for this type of service. I LOVE my new screen door too! read more

Henry just finished installing my custom screen door for inside my garage. He came out and measured my door to the exact size. Not a week later the door was ready. I am so happy and it's beautiful! Henry is professional and responsive. Thanks again Henry! read more

Complete Screens - Windows Installation Near Me - Thousand Oaks, California

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I just had Henry from Complete Screens re screen a 32ft. by 24 ft. outdoor lanai type patio! Very large with 37 big screen panels to be rescreened; wall screen panels and ceiling screen panels. Perfectly Stunning job! We are so thrilled. Henry is a true skilled Craftsman. I owned and ran business for 38 years and when I see another hard working, dedicated owner like Henry do the quality work he did on our large patio, and in only 3 days, I'm impressed and want others to know! And his price was very competitive. I highly recommend Complete Screens, and Thank Henry for the wonderful job. read more

My husband and I have called Complete Screens/Henry on a couple of occasions to repair/replace a couple of screens and to add a retractable screen to a door that other screen companies said they were unable to install. We received estimates from other screen companies and they wanted to charge more to provide less. We would recommend Complete Screens for your screening needs. read more

HIGHLY RECOMMEND COMPLETE SCREENS We replaced a vanishing screen that had a full-door magnetic strip that held up for 15+ years and was rendered useless when our granddog ran through the screen and bent the frame. The "Phantom Legacy" retractable screen door that Henry installed is much sturdier and we don't have to mess with a magnetic strip. Henry did a fantastic job by: - quickly answered calls - coming out to my house to give an estimate within days - giving timely updates - cleaning up after the job was done - providing a quality product for a fair price THANKS! read more

Really happy with all my screen installs. Henry did a fantastic job. Punctual, knowledgable and great work ethic. Definitely recommend them.

Henry quickly and expertly re-screened our slider to the patio and took the time to clean out the track and adjust the rollers so it now moves completely smoothly. He also fixed one of our bedroom screens that I thought we would have to re-screen. He is a great communicator, calling me ahead of time when he was running a little late or early. He is also a super nice guy, and I found his costs reasonable. Highly recommend him! read more

Henry from Complete Screens was very helpful and efficient. He was very knowledgable and had our screen doors installed quickly. Highly recommend them! read more

Henry at Complete Screens did an outstanding job replacing the screen in my retractable screen door. I highly recommend him. He was very professional doing an exceptional job at a reasonable price. I would definitely use him again. read more