Best window company I have dealt with as a general contractor. Mike, Lonnie and the install teams…read moreare all top shelf. My clients appreciate them and if there is ever an issue, they get to it asap and resolve it. I highly, highly recommend My Windows Solutions.

We are happy repeat customers, based on experience and price…read more In our most recent work, we had a dining room window that would leak whenever rain came from the southeast (not a frequent occurrence). We asked for a quote from My WIndow Solutions, got one that was quite good. We had explained the rationale for getting a replacement window (the leak). Parry sent over his crew right away to caulk around the existing one so we wouldn't get any incursion while waiting for the new one to arrive and get installed. Nice! For this job, I had also asked to have a custom window casing and deep windowsill built. We agreed that I'd buy the materials (a particular trim profile and hardwood species), prime them, and they'd do the cutting and installation. This collaboration worked perfectly.

Back in 2017, we purchased two sliding glass doors from American Vision Windows for our family room…read moreand living room to replace old wooden ones that were heavy, rusted, and constantly coming off the tracks, with cracked exterior wood. We were initially a bit concerned about moving away from custom doors, but we chose the wider bevel option, and they look great. We were very impressed with the efficiency and installation of their product. Nine years later, these vinyl sliding doors have had no issues, aside from tightening the handles once. They weren't the cheapest or the most expensive option during our research, but they've proven to be reliable and well worth the cost. Recently, we needed to repair one of the screens after our pet ran into it, and their team was very accommodating in helping us out. The staff, especially Heather, were friendly and a pleasure to work with. Thank you!

Excellent service from the salesperson (Arman), measuring person to the installers…read more Ian, Erik, Mauricio and Abel were efficient, great tradesmen and clean. I'm one of those hang around and ask questions customers. These guys are very cool and friendly. I highly recommend this company and crew. The price was reasonable again, excellent customer service.

Window Design Group is a very professional company, exceeded my expectations. After researching…read more many companies- I contacted Window Design Group it seemed like the best option to purchase window treatments. Checked out the website, the reviews and finished pictures- I was pleasantly pleased- I initially wanted to get shutters in the kitchen, but after speaking with Chris. I opted for the cordless brown wood blinds ---best decision ever!!!Optically beautiful , installed on Friday--- I love the look of the wood blinds in the kitchen- very contemporary and brought an overflow of light into the kitchen!!! Chris definitely has an eye for design and a humble heart to provide A1customer service!!! Thanks Window Design Group will be definitely contacting you in the future for more window treatments.

After reading the reviews here (not just Google), I noticed many people have raised concerns about…read morethis company -- especially regarding customer service. Unfortunately, my experience confirmed those concerns. I was originally scheduled for a consultation with Justin. At the last minute, I received a text from someone else asking me to move the appointment to an earlier time. I thought I was accommodating a different person, but then I was told the schedule had been changed back to Justin. There was clearly poor internal communication, and I was caught in the middle. I felt pressured to accept a time that didn't work for me. I was told that if I didn't take that time slot, I wouldn't be able to have a consultation at all. That felt unprofessional and unfair. I have all the text message communication to support this. What stood out the most was being told that I had to call the company to reschedule, instead of the company fixing a scheduling issue they created themselves. That's not good customer service. Based on my experience, this was not a five-star experience. I recommend others keep in mind that there are many other businesses that communicate clearly and respect your time.

I needed a window screen 69.5x34.5". Searched online for custom-made screens. The price was fine…read morebut the shipping was insane. I called local stores. Casey gave me a very reasonable price over the phone. When I texted him the exact size, he even lowered the price saying he heard it wrong. The screen was perfectly made. He left it by his shop so I could pick it up on my convenient time. I was very happy.

Love them. They fixed all of our screens after the palisades fire and they were super helpful and…read morefriendly.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

You can't excuse yourself and put all blame on Factory's faulty item, because ensuring your product…read more's quality is Part of your job. As the client, it wasn't I who went to the factory and ordered the window, didn't I? It was you! Pro: Good work ethics, they try to fix their mistake and did come a second time promptly. However, Cons: They do super shitty work.... The first installation, as shown in photo, the center frame is completely not aligned with the other window; The fix, as shown in photo, still slightly misaligned. To put things in perspective, here are my orignal windows, by Anderson's, The alignment is perfect. I'm debating between one star and two star, but in the end one star, because 1) they cost my time to call, talk and come wait for them for a fix; 2) end result is still not good but we had to do photography and open house, can't wait any longer. So one star.

Absolutely awful experience with this company…read more - Called for a quote, they booked me 3 days out. - Gave me a 1 hour time window, at the end of the window I call to ask for an update. Surprise! Late, and no update. - Guy gets there and doesn't even need me to be there. He said he can measure from the outside. - No immediate quote. They give me the following Monday - $400. - They booked me, and take half the cost up front. ($200) - They don't show up on the day of. I call at the end of the 1 hour window and he says I'm not even on the schedule! He said it was written on my paperwork but is not booked. He says he will call his guys and see if anyone can come out. I TOOK OFF WORK TO BE HOME. - I call back an hour later because I haven't heard anything. Now he changes his tune - I *was* on the calendar but they're running late. My job is small, why would they pull someone off a bigger job? They want to rebook me for another day. No proactive communication. Incredibly disrespectful staff. Did not care at all that I waited around multiple times, they missed their work windows (which happens - BUT, give your customer an update!), they charged me up front and then didn't show to repair my window. Basically gave me a huge "F YOU" because my job was small. I called another glass place. They had me measure the entire window, and gave me a quote right then. Booked me for the next day. When they were running late, they called me and told me!! They showed up, repaired, and the quote was accurate. The quote was LESS than Oakstone. Dodged a bullet.

I wanted to install a double door security screen at our home got several estimates via the Yelp…read moresystem which I love! Everview Windows were one of those estimates we recd. Their quick detailed response stood out from the rest. Instead of a "need to see to price response" they text photo choices and an estimate that in the end stood up. no increased price once they arrived on site like I have had happen in the past. Their friendly service from estimate to completion was top notch!

The attention to detail...perfect. I think it is a great a at value. No more painting!…read moreVery nice to deal with. Big expense but paid off! Thank you Mark, Al and Ismael.

Exceptionally cool Mason came out to measure our windows. He was very attentive, fast and accurate…read morein relation to our needs. Brandon and Mark came out and finished everything in two days time. The new windows transformed the look and feel of the house including soundproofing and insulation. If you want mediocre, don't use these guys. If you want perfect, call these guys.

I was asked what particular type of window so I asked for advice, but they never got back to me…read more Meanwhile, Lowe's sent a tech to my house right away, scaled the window and gave me an estimate in a day.

Originally, we were referred by our cousin, she purchased a sliding door with built in blinds and…read moreshe was extremely happy with the product and service provided. We have now bought a sliding door and three windows for our house. Communication has been great with John and our Milgard products look amazing!!!

We recently completed our window project with Frontier Windows and had an excellent experience from…read morestart to finish. The entire process was smooth, organized, and professional from A-Z. Jon, the owner, was amazing to work with throughout the whole project. He was responsive, honest, patient, and made sure everything stayed on schedule and ran smoothly. You can tell he genuinely cares about his customers and takes pride in the quality of work his company delivers. The installation crew was also fantastic -- professional, respectful, clean, and detail-oriented. They showed up on time, protected the house during installation, and paid attention to the small details that really matter. The finished product looks incredible and completely elevated the look of our home. What really stood out was the communication and overall customer service. There were no surprises, everything was explained clearly, and the entire experience felt stress-free. It's hard to find companies today that combine quality workmanship with great customer care, but Frontier Windows absolutely delivered. Highly recommend Frontier Windows, Jon, and his team if you're looking for a smooth, professional window installation experience.

I very much regret choosing The Window Factory for my relatively-simple window changeout…read more The Window Factory (TWF) finally completed work for a 12-week contract signed Jan 17 on Oct 29 -- 40+ weeks, 34 of which were due to TWF's mistakes that they "take full responsibility for". Eyal's false claim in his response to this review that "we fixed it" is based on TWF's claim that the discount provided at the time of contract signing to induce me to sign means they can take any amount of time to complete the job. Therefore, completing the 12-week job after 40 weeks while providing zero compensation for the delay is "fixing it". Presumably TWF believes they are entitled to take any amount of time to complete your work if they give you a discount as well, even if they "take full responsibility" for the delay. Communication with TWF was abysmal, including (but very much not limited to) 4 ignored emails and 2 ignored phone calls leading up to my original review. Eyal finally responded only after I posted my review and offered me $250 if I would remove that review, though TWF offered nothing in compensation for being 34 weeks late if I would not remove the review. I suspect that may be a good indication of TWF's priorities. James (sales person) was knowledgeable, friendly, and helpful, and that demeanor in the sales meeting was a substantial deciding factor in choosing TWF over a competitor with an offer very similar to the discounted offer I was provided by TWF. He continued being helpful up until recently, addressing communications and operations roadblocks surely outside the main responsibilities of a sales role. Unfortunately, James does not manufacture nor install the windows (of course), and I found those aspects of TWF to be unacceptable. Remember that your full experience with TWF will not be solely with James.

The Window Factory did an excellent job replacing my two sliding glass doors and one kitchen…read morewindow. James, their salesman, came to my house and walked me through the process and my choices for window and sliding glass door replacements. James even met me at the warehouse to look at samples. I was replacing "French style" sliders and a window with a more open concept "prairie design." The windows looked remarkably high quality. And James was very professional, detailed, and gave good explanations of the process and timeframe. A sales rep. from another window company came out to give me a competing bid and he fell short of James' caliber. Later Francisco came out to do a detailed measurement, and he was the lead man in charge of the installation. He was friendly, informative, punctual, and answered all our questions. At the arranged time, Francisco's team came out, each with their area of expertise. We watched the process which took about ¾ of a day from start to finish. They took out our old doors/window and installed the new ones. Then the detail guy did a fantastic job of professionally finishing each door and window, so they are very aesthetically pleasing. Then the crew cleaned up the area well before leaving. All of them were genuinely nice and respectful of our property. The windows and doors look wonderful. They open and close freely. The kitchen window slides both ways. And my home looks more open and modern. It's like the backyard is part of our home now. I definitely recommend the Window Factory. The renovations made a huge difference in my home and were a very good investment.