This lady ruined my cousin's wedding dress! RUINED. Absolutely horrible. Do not use KIM…read more She made the dress NOT FIT AT ALL, then proceeded to tell my cousin to LOSE 15 lbs! We only needed Kim to shorten the dress because it was too long. She made it WAY too small, and she moved the bustle to the center of her butt. and she moved her belt to under her boobs instead of her waist. Makes no sense at all, the dress is pretty much trash at this point. Kim was paid in full and NEVER OFFERED A REFUND!

Business is in a house and you will get the address only when you have an appointment. The owner is…read morevery friendly and knowledgeable however it is pricy. Just to hem a dress was $75. I thought hat was a bit too much I would have to try another place to compare.

Phenomenal work, completed on time. And it's clear they work…read moreon all types of clothing because other customers came in with an array of garments. Will be back!

These ladies are super sweet, amazing, and quick. Thank you!!!…read more I brought a custom dress made in Samoa that belonged to my mother and I needed it tailored down a few sizes for an event, but wanted the quality and dress preserved. Absolutely satisfied and will continue to come to them for my small and big tailoring needs. Don't second guess coming here, a great tailor.

I had a last minute alteration request that Alexandra turned around in leas than 24 hours! Great…read morework, reasonable pricing and lots of TLC! Thank you!

Total Disaster. Had two dresses that both needed hemming and one with a bodice rebuild for a…read morewedding. I gave her 4 weeks and it took 4 MONTHS (July 7-November 5th). NEITHER DONE CORRECTLY. So many messages back and forth. Literally, Alexandra just didn't do the work - either it wasn't done properly or she just didn't do it. I went back 7 times, finally just took the dresses and left. I paid for half up front and I have two dresses that are not wearable. Waste of time and money. Super disappointing.

**Please be careful with this place. They refused to return $30 of my deposit, gave no upfront…read morepricing, and completed alterations without my approval. This was one of the most stressful and unprofessional experiences I've ever had.** I left a $50 deposit and was told I'd receive a quote in a couple of days. No one ever contacted me. I called multiple times over the next week and got no response at all. When I finally showed up in person, I discovered they had already completed the alterations without ever giving me a price or confirming whether I agreed to the work. At that point, I had no real choice--my items were already altered, and I was suddenly given a very high cash‑only total. They also do not provide proper receipts, which made the situation feel even more questionable. The final amount they demanded did not reflect my deposit correctly. They owed me $30 in change and refused to give it to me, even after I pointed it out. That money is simply gone. Between the lack of communication, the surprise pricing, and the refusal to return the difference from my deposit, the entire experience felt extremely unfair and deeply unprofessional. After reading another customer's review describing almost the exact same issues--no upfront pricing, cash‑only pressure, inconsistent totals, and items being held until payment--it's clear this isn't an isolated situation. This was the most stressful alteration experience I've ever had. I strongly recommend going elsewhere to avoid the same problems.

Had to get some alternation done and it was quick and easy. Laxmi listened to my concerns and got…read moreme out the door in less than 20 mins.

I've had several shirts altered there, they do great work. They are nice people and provide…read moreexcellent customer service.

I'm giving one star because I couldn't figure out how to leave none! After missing the deadline…read morebefore Christmas (spoiling an expensive gift) I was told my order would be ready the 28th. Here I am the 29th and they haven't even been started yet! So, if you have a sensitive timeline or want your garments when promised? I'd take them somewhere else. I am!

She was quick to respond. Pam was able to j the dress…read morequickly for us. Would highly recommend!

I contacted Pam around closing time one day and she wasn't able service me that day which wasn't an…read moreissue whatsoever, but she still contacted me back after closing hours to see what service I needed. I requested for two of my dress pants to be shortened at the ankle, I was able to drop off the pants the next day, and have them ready the following day. She got her work done in a timely manner as I requested, and did an amazing job. Thank you, Pam!!

Second time to use Gretchen. Both times courteous, efficient and took the time to make sure I was…read morehappy with the cuff location.

It took 3 weeks to get pillowcases that were incorrect. I told her when I took them in they needed…read moreto be 17" when I called to check on them I told her again. When I got home and called her (you must first talk with a child) I explained they were 16". She denied it. I asked my husband to check and he told her. I asked to send a picture. She said no. I don't believe I've ever encountered a ruder person that is still in business. Please think twice before using the woman. Your best decision might be to try someone else. This fabric is not replaceable as I have saved it for years to make these pillows. This whole process took nearly 3 weeks and several phone calls. This is minor but I also sent a pair of pants to be hemmed. They came back wrinkled and folded. Not on a hanger. Never had that happen before.

They ruined my suit blazer and refused to replace it. -Miles Whetstone…read more Long time customer too. Will not go back again.

I came here with a 1-week deadline to alter bridesmaid dress. He was able to get it altered…read moreperfectly in my right time frame. It was a bit expensive, but I was on a tight timeline and he did fantastic work- I am ok paying more to have it done right. I would definitely come back.