I've had several shirts altered there, they do great work. They are nice people and provide…read moreexcellent customer service.

I'm giving one star because I couldn't figure out how to leave none! After missing the deadline…read morebefore Christmas (spoiling an expensive gift) I was told my order would be ready the 28th. Here I am the 29th and they haven't even been started yet! So, if you have a sensitive timeline or want your garments when promised? I'd take them somewhere else. I am!

Owner measures, chalks, and gives you estimate of price and time line he needs. He is very…read morethorough and has a quick turn around. The shop is small, crowded and outdated, but you are in and out quickly, have had 10-20 things altered her great prices you must pre pay for anything cash or check only!!!

While the owner was very nice and my jeans were delivered on time, I was still left disappointed…read more After he measured and chalked my jeans (3 Pairs) to rest at the bottom of my heal, as I requested. My jeans were hemmed to my ankle, leaving me with "High Waters Jeans." I didn't bother to have the jeans corrected or my money refunded. I simply took it as a lost. BTW... Cash Only. Total lost $39.00. Unfortunately; With the simplicity of a hemming gone wrong, I will not returning to this location.

This lady ruined my cousin's wedding dress! RUINED. Absolutely horrible. Do not use KIM…read more She made the dress NOT FIT AT ALL, then proceeded to tell my cousin to LOSE 15 lbs! We only needed Kim to shorten the dress because it was too long. She made it WAY too small, and she moved the bustle to the center of her butt. and she moved her belt to under her boobs instead of her waist. Makes no sense at all, the dress is pretty much trash at this point. Kim was paid in full and NEVER OFFERED A REFUND!

Business is in a house and you will get the address only when you have an appointment. The owner is…read morevery friendly and knowledgeable however it is pricy. Just to hem a dress was $75. I thought hat was a bit too much I would have to try another place to compare.

Great service, gets the job done, and loves Jesus. All things I value. Glad to have found them!read more

I love this place! I have been bringing my pants here to be tailored and PERFECT every time The…read morelady even remembered my name and how to spell it! My own grandmother used to spell it wrong. LITTLE things go a LONG way So glad I found this place, 5 Stars all the way

Clerk would not listen x2 when as a new customer I requested not to press a crease in my white…read morepants. When my husband went in to get the 6 items I asked him to check the pants which he did... as anticipated he told them to redo the pants as requested. She came out to the car barking at us " everyone makes mistakes! Never get a bad review". What? We had to touch up all 6 items and will not go back!

If not for Mary at the Bentwater location I would find another cleaners. she goes above and beyond…read moreto correct problems at where clothes are cleaned and altered.She is the best. Way to go Mary and thanks.

I don't go to cleaners often, so checking YELP reviews, I chose B&U after reading they had a drive…read morethrough. Tremendous service both dropping off and picking up. The entire transaction took maybe five (5) minutes and I never left the AC in my car, a giant advantage in 100F Conroe, TX! And clothes looked great!

I have been exclusively using their services for a long while and am very happy with them. I highly…read morerecommend

Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

this place is way to overpriced. for how this place looks and how it is, it should not be so…read moreexpensive. this place is a actual dump. you also have a guy just staring at you while you do your clothes. overall i'm just annoyed about the price of this place. we should not be paying so much to clean clothes. definitely not a place to go to.

I should have known you get what you pay for. I was shocked with it was only $20 to dry clean three…read moreshirts and three pairs of pants. My husbands uniforms look awful. Lesson learned, won't be back.

Got a hold of a beautiful used wedding dress as consignment and needed it cleaned asap. Although,…read morethe dressed was used once for their wedding day, it came in clogged with dirt and grass all over the train. Conroe Cleaners did an amazing job getting every piece out of the tulle. The dress came back spotless! Highly recommend and trust them with my high-end items! Price was reasonable and delivery was beyond! Can't thank them enough!