I brought in a delicate vintage baby dress for an alteration, and unfortunately it was altered…read morewith the inside of the dress treated as the outside. When I raised the issue, I was told it wasn't clear which side was the inside versus the outside. However, the dress has clear indicators--including the tag, buttons, and front design details--that distinguish the inside from the outside. The incorrect stitching left visible needle holes in the fragile fabric and left the alteration work, which should have been concealed on the inside of the dress, visible on the outside when the dress is worn. I explained that I was not comfortable having the alteration undone because the dress is very old and the fabric is fragile. I was concerned that removing the stitches could cause additional damage. The owner would only refund the alteration fee if she was allowed to undo the work. Since I did not want to risk further damage to my dress, I declined. I was disappointed that a refund for an incorrectly performed alteration was conditioned on allowing additional work to be done to such a delicate garment. Mistakes can happen, but I was disappointed with how this situation was handled. I would encourage anyone bringing in vintage or heirloom items to use caution.

Great place to go for alterations! Wonderful quality and friendly service. They text you when your…read moreitem is ready for pick up. Prices reasonable!!!

Why 4 stars? Because this was mostly a pretty good experience for my first time…read more --- --- --- I bought two suits several months ago, and at the time, I was not aware of the magic of a custom suit. I saw some colleagues at an event, that looked like they were born to be put inside those suits... and that's because they were. The ones I bought were fine, but definitely had some oddities with the fit. Enter: Tran Tailor. To my surprise, there were not an ample number of alterations places in the area, or at least, many of them appeared to be more for wedding/prom dresses. But Tran's website said they did suits, so I made the trek over here. They took my measurements, and asked if I could come back in about a month. I didn't need the suits for a while, so the wait was longer than I expected, but it didn't bother me. When I went to pick them up, one of the suits felt pretty good, while the other one was too tight. They were the same exact suit, just a different color, but they adjusted them differently, I get it -- humans are doing these changes, not robots. Still, it wasn't the most convenient, as I had to come back a 2nd time. They 2nd time, the suit still wasn't as good as the other one, but good enough, Overall, they got the job done. It wasn't cheap, it took a while, and it's definitely not the ideal fit like something custom, but I'm in better shape than I was before I initially came.

Amm .. this was a bad experience. Not inviting or kind ... I was expecting to like this place…read morebecause of other reviews. I was treated like I didint know what I wanted and got quoted $80 for a simple ask of taking some inches off the side. When an older person 50 walked in they got a whole different type of treatment than me.. she was warm and interested. I got a pretty short response from her. I was willing to spend my money here because of the convenience and good reviews but I changed my mind when I walked out and wasn't acknowledge.

Absolute 10/10 service! I needed a pair of dress pants hemmed the same day, and they delivered…read moreexactly as promised. The total came to $36, including the expedited fee, which I thought was very reasonable. I had called several other tailoring shops, and while their prices were similar, most quoted a 7-day turnaround. The fast service, fair pricing, and quality of the work made this an excellent experience. I would definitely come back and highly recommend them!

It was a fairly simple alterations but when I picked the item up there was damage and the work I…read morerequested was not done! I have used them before, with great results. But this time was different. perhaps it is a different team? I won't go back.

All alterations I needed finished in a timely manner and with great quality. I had no problems with…read morepick up. Value of the service was more than doable.

This place does not want your business. They take about a month to finish your work and then on a…read moreSaturday they post a note on the door that says they are sorry but they don't open till 11 AM. This is terrible. You cannot trust when they will be open or closed. Do not use this business. They do not earn your business. Their reputation is lazy.

This lady ruined my cousin's wedding dress! RUINED. Absolutely horrible. Do not use KIM…read more She made the dress NOT FIT AT ALL, then proceeded to tell my cousin to LOSE 15 lbs! We only needed Kim to shorten the dress because it was too long. She made it WAY too small, and she moved the bustle to the center of her butt. and she moved her belt to under her boobs instead of her waist. Makes no sense at all, the dress is pretty much trash at this point. Kim was paid in full and NEVER OFFERED A REFUND!

Business is in a house and you will get the address only when you have an appointment. The owner is…read morevery friendly and knowledgeable however it is pricy. Just to hem a dress was $75. I thought hat was a bit too much I would have to try another place to compare.

Service is amazing. I needed two formal dresses altered. They did a fantastic job in a short amount…read moreof time. They were timeless dresses and they fit me perfectly! If you need quality alterations this is a great place with warm and friendly service. The value is amazing too! Thank you !!

**Please be careful with this place. They refused to return $30 of my deposit, gave no upfront…read morepricing, and completed alterations without my approval. This was one of the most stressful and unprofessional experiences I've ever had.** I left a $50 deposit and was told I'd receive a quote in a couple of days. No one ever contacted me. I called multiple times over the next week and got no response at all. When I finally showed up in person, I discovered they had already completed the alterations without ever giving me a price or confirming whether I agreed to the work. At that point, I had no real choice--my items were already altered, and I was suddenly given a very high cash‑only total. They also do not provide proper receipts, which made the situation feel even more questionable. The final amount they demanded did not reflect my deposit correctly. They owed me $30 in change and refused to give it to me, even after I pointed it out. That money is simply gone. Between the lack of communication, the surprise pricing, and the refusal to return the difference from my deposit, the entire experience felt extremely unfair and deeply unprofessional. After reading another customer's review describing almost the exact same issues--no upfront pricing, cash‑only pressure, inconsistent totals, and items being held until payment--it's clear this isn't an isolated situation. This was the most stressful alteration experience I've ever had. I strongly recommend going elsewhere to avoid the same problems.

I had a small hole to repair in a pair of pants and when I brought it in, the owner (I think) took…read morethem back and had it repaired in a few minutes. She then told me to have a great day and when I insisted to pay even with cash, she refused because it was such a small and simple repair. The absolute sweetest!! I will definitely recommend this place to everyone I know. Thank yall!!

It took 3 weeks to get pillowcases that were incorrect. I told her when I took them in they needed…read moreto be 17" when I called to check on them I told her again. When I got home and called her (you must first talk with a child) I explained they were 16". She denied it. I asked my husband to check and he told her. I asked to send a picture. She said no. I don't believe I've ever encountered a ruder person that is still in business. Please think twice before using the woman. Your best decision might be to try someone else. This fabric is not replaceable as I have saved it for years to make these pillows. This whole process took nearly 3 weeks and several phone calls. This is minor but I also sent a pair of pants to be hemmed. They came back wrinkled and folded. Not on a hanger. Never had that happen before.

I had bought a 12-1300 dress and I had to pay $900 for alteration here. I wanted to write this…read morereview but they didn't have a Yelp when this happened. This all happened September of 2024. Initially, when I brought the dress in they were all very nice to me. Monica saw my Jimmy choos and was very friendly and wouldn't stop talking about my shoes. However, as time went on and I asked to wear my wedding dress the second time when I went to pick it up and it was already steamed their tone completely changed. I had bought an off shoulder dress from this place in Old Town Spring who said Monica will be able to help me but look at the dress. What dress I bought and how I had to wear it for my wedding. The dress was supposed to be off shoulder and I just wanted to cover my arms a little bit but they told me there was no option to do that. The seller told me Monica could do that for me. Too late to return the dress so my vision was completely ruined. They didn't put in a boning in my tummy area and they claimed they did. My friend who knows sewing was with me and she had them completely take the dress apart in the tummy and guess what? There was no boning. They refunded me $80/90. When I told them it's not holding my tummy in how a corset would, they told me that's just your tummy. I'm a 170 lbs size 12 person. I'm not skinny but mind you a corset is supposed to snatch my waist. My friend was appalled by the way their faces changed when i asked to put the dress on after alteration was completed before he boning issue was discovered. They expected me to not to try my wedding dress on after I paid 900?? The bustle was also done bad so I had the train drag all night. Just very disappointed. The setting was luxury but the service wasn't at all. I have high standards when it comes to service so may be other people would be ok with this service but I wasn't. They stopped smiling at me and paid 0 attention once I asked to put the dress on after it was steamed. I'm writing this at 4 am in the morning because this thing haunts me every day.... I've been married for over a year. I hope my review doesn't get taken down. I have a witness to this all.

What a cute tailoring shop. I had the opportunity to visit during my daughter's dress alterations…read more Due to a delay in getting her wedding dress, ‍ time was of the essence for alterations. Luxury Tailors were kind enough to stay open with their staff after hours. This was greatly appreciated! During the visit, alterations were talk through, and one could see the years of experience at work. I do believe her dress is going to be beautiful! They come highly recommended by Brickhouse Bridal. I found the pricing to be fair. So...if you need something tailored, give them a try.