I brought in a delicate vintage baby dress for an alteration, and unfortunately it was altered…read morewith the inside of the dress treated as the outside. When I raised the issue, I was told it wasn't clear which side was the inside versus the outside. However, the dress has clear indicators--including the tag, buttons, and front design details--that distinguish the inside from the outside. The incorrect stitching left visible needle holes in the fragile fabric and left the alteration work, which should have been concealed on the inside of the dress, visible on the outside when the dress is worn. I explained that I was not comfortable having the alteration undone because the dress is very old and the fabric is fragile. I was concerned that removing the stitches could cause additional damage. The owner would only refund the alteration fee if she was allowed to undo the work. Since I did not want to risk further damage to my dress, I declined. I was disappointed that a refund for an incorrectly performed alteration was conditioned on allowing additional work to be done to such a delicate garment. Mistakes can happen, but I was disappointed with how this situation was handled. I would encourage anyone bringing in vintage or heirloom items to use caution.

Great place to go for alterations! Wonderful quality and friendly service. They text you when your…read moreitem is ready for pick up. Prices reasonable!!!

Absolute 10/10 service! I needed a pair of dress pants hemmed the same day, and they delivered…read moreexactly as promised. The total came to $36, including the expedited fee, which I thought was very reasonable. I had called several other tailoring shops, and while their prices were similar, most quoted a 7-day turnaround. The fast service, fair pricing, and quality of the work made this an excellent experience. I would definitely come back and highly recommend them!

It was a fairly simple alterations but when I picked the item up there was damage and the work I…read morerequested was not done! I have used them before, with great results. But this time was different. perhaps it is a different team? I won't go back.

**Please be careful with this place. They refused to return $30 of my deposit, gave no upfront…read morepricing, and completed alterations without my approval. This was one of the most stressful and unprofessional experiences I've ever had.** I left a $50 deposit and was told I'd receive a quote in a couple of days. No one ever contacted me. I called multiple times over the next week and got no response at all. When I finally showed up in person, I discovered they had already completed the alterations without ever giving me a price or confirming whether I agreed to the work. At that point, I had no real choice--my items were already altered, and I was suddenly given a very high cash‑only total. They also do not provide proper receipts, which made the situation feel even more questionable. The final amount they demanded did not reflect my deposit correctly. They owed me $30 in change and refused to give it to me, even after I pointed it out. That money is simply gone. Between the lack of communication, the surprise pricing, and the refusal to return the difference from my deposit, the entire experience felt extremely unfair and deeply unprofessional. After reading another customer's review describing almost the exact same issues--no upfront pricing, cash‑only pressure, inconsistent totals, and items being held until payment--it's clear this isn't an isolated situation. This was the most stressful alteration experience I've ever had. I strongly recommend going elsewhere to avoid the same problems.

Laxmi helped us select a beautiful Indian outfit for my daughter to wear at her grandparent's 50th…read moreanniversary! We cannot wait to get the final product after the tailoring is complete!

Phenomenal work, completed on time. And it's clear they work…read moreon all types of clothing because other customers came in with an array of garments. Will be back!

These ladies are super sweet, amazing, and quick. Thank you!!!…read more I brought a custom dress made in Samoa that belonged to my mother and I needed it tailored down a few sizes for an event, but wanted the quality and dress preserved. Absolutely satisfied and will continue to come to them for my small and big tailoring needs. Don't second guess coming here, a great tailor.

All alterations I needed finished in a timely manner and with great quality. I had no problems with…read morepick up. Value of the service was more than doable.

This place does not want your business. They take about a month to finish your work and then on a…read moreSaturday they post a note on the door that says they are sorry but they don't open till 11 AM. This is terrible. You cannot trust when they will be open or closed. Do not use this business. They do not earn your business. Their reputation is lazy.

Owner measures, chalks, and gives you estimate of price and time line he needs. He is very…read morethorough and has a quick turn around. The shop is small, crowded and outdated, but you are in and out quickly, have had 10-20 things altered her great prices you must pre pay for anything cash or check only!!!

While the owner was very nice and my jeans were delivered on time, I was still left disappointed…read more After he measured and chalked my jeans (3 Pairs) to rest at the bottom of my heal, as I requested. My jeans were hemmed to my ankle, leaving me with "High Waters Jeans." I didn't bother to have the jeans corrected or my money refunded. I simply took it as a lost. BTW... Cash Only. Total lost $39.00. Unfortunately; With the simplicity of a hemming gone wrong, I will not returning to this location.

Valdez Tailors have become an integral part of my life as the only tailors i trust to deliver…read moreoutstanding quality alterations to high urgency clothing. They have altered the uniforms I've worn to state championship competitions and did an exceptional job of altering my prom suit to fit me perfectly. Most projects I've taken them have been last minute and they have never failed to deliver quality work at affordable prices!

I was referred to Luis at Valdez Alterations by a family member. I brought him 3 items, VERY last…read moreminute, needed for some upcoming high school games. They were able to get all of my items done by the time I needed them, total (3 days). I am not saying they can accommodate everyone like this, but they will do whatever they can to try to make it happen! And that's good business! Everyone was also very polite. Highly recommend!

I've had several shirts altered there, they do great work. They are nice people and provide…read moreexcellent customer service.

I'm giving one star because I couldn't figure out how to leave none! After missing the deadline…read morebefore Christmas (spoiling an expensive gift) I was told my order would be ready the 28th. Here I am the 29th and they haven't even been started yet! So, if you have a sensitive timeline or want your garments when promised? I'd take them somewhere else. I am!