I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!

HIGHLY recommended! I've had degrading network performance since the pandemic started as the…read morechildren have all hit their teens (doing online schooling), and my mother moved in with us; online schooling, gaming, and multimedia household usage, eroded my throughput for telecommuting/work needs. Chris provided network consultation to take my vision and use cases into a practical implementation for the whole household, including improved security with network isolation between (minimally) our work, school, gaming, IoT, and guest needs. My work machine (, and all critical computing devices), have greater than 66 times faster internet speeds now (e.g. from 15 Mbps max to 1 Gbps). At least one of my kids is an avid gamer, and was ecstatic about finally achieving nearly perpetual 0 ping in Fortnite. Chris was professional, knowledgeable, and very experienced. In addition to being able to advise me on which Ethernet and networking equipment would best suit my needs, he provided complete end-to-end installation himself (e.g. all wiring, rack and equipment installation, ISP cutover, ...), and provided me a quick walkthrough to help me understand how to manage and further extend my network as new devices or new segmentation use cases crop up.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

these folks are magicians. 5 fried drives and no hope of seeing my data again years of memories…read moregone. These folks were my last hope. I was certain it was hopeless. Little did I know about data recovery. Almost 5 terabytes of data. RESTORED!! I had forty years of data. Everything good as new. If you need help, call these folks. They can get it done. I

Phil is amazing. I had data that seemed absolutely…read moreirretrievable and to never be seen again. My honeymoon pictures and an abundance of other videos and photos I had treasured on an external hard-drive that fell off my desk while running. I told Phil it was okay to call it quits and forget about it, but Phil had an idea, and it seemed fueled by his passion for success, he tried and tried again and again until he miraculously recovered EVERY.SINGLE.FILE. Can't recommend enough.

Had my iPhone battery replaced. Service was fantastic replacement was perfect and quick. I highly…read morerecommend the place

Have used them from time to time for many years. Very cost- effective and they get the PCs running…read moreagain. Even did one office/ house call and it went well too. They have been quite reliable.

My son got milk in his computer and we thought it was dead. Kevin came out, on a Sunday, to see if…read moreall was lost. Kevin made sure that the battery was working and even sent us a link to get the correct battery. He is personable, professional and helpful. Would highly recommend him.

From the owner: Since 2020, KTG IT Solutions, LLC has been a leading provider of Electronics/Computer Repair and IT…read moreconsulting for residents, small and medium sized businesses in Maryland. ​ “Computer repairs FOR any complexity.” “KTG IT Solutions guarantee to meet all your technology repair needs. We are fast, affordable and mobile! Technology plays a major role in our lives. During these unprecedented times, the world is relying on technology now, more than ever. When your desktop, tablet, or laptop needs a fix, you should have an expert to handle your repair. That is where we come in! With over 10 years of experience in the electronic repair industry, KTG IT Solutions is reliable to get the job done quickly and effectively, providing the best in customer service.” “A trusted source…” Best Prices Quick/Convenient Repair Time Experienced Professional We can come to you! “Remote and mobile…” We provide Remote IT Solutions to examine your unique PC needs. Our professionals are experienced in dealing with critical PC challenges.

Very honest business, helped me with my iPhone camera glass being cracked free of charge and gave…read moreme a recommendation!

For the amount they charged me they left lots of damage behind and then used my spare propellers…read morethat I forgot to take out the box instead of ordering new ones and then didn't even bother to fix some of cracks and replace the back left propellers that was still cracked. So overall not good value. But I can say they atleast take the amount of time they say they will and give updates so good customer service. Final verdict good customer service lack luster overall job.

I took my Note 8 in for a charger port repair and a new battery. The service was so very…read morecourteous, competent, quick (30 minutes), and reasonably priced. I was amazed. My phone came back without any visible signs of having been taken apart. The techician even gave me some insightful advice on how to make sure my charging port doesn't fail again. I would recommend Cyberion of Columbia Mall to all of my friends and associates. Thank you for your wonderful service!

This place serves as a destination where you can get your phone repaired (cracked screen, etc),…read morephone covers and additional phone accessory. In terms of pricing, I know they also provide warranty for any services hey provide you. However the warranty does have a cost to it. My recommendation is to shop around for pricing. There are plenty of shops in the Columbia mall that provides similar service. However, many of my friends use this place so it must be a good thing. When I was there, there was only 1 person working the front of the place. This person was very nice and informative. That person was in the middle of repairing a customers cracked phone. Not sure if this is a 1 person shop or has multiple staff. If you can quick service, this is the place to go. However, I think their prices are reasonable especially given the area. However, other places may provide cheaper rates. Got to search around.

Al is the best!! He just assisted me with locating my lost computer tracking it to an airport. Then…read moreassisting with the process to get it delivered. what a gift!!! I highly recommend him for computer/techie support.

Al was great. It was easy to get an appointment, he arrived on time, and called me when he was on…read morethe way. He worked carefully and quickly and was very polite. He fixed a couple of extra issues in addition to the one I called him about.