OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

Good when it works, but service is already out for several days after just two months. I consider…read moreinternet service one of these things that should work all the time. I just got service in Dec from Honest. I came back from a five week trip and had no internet upon my return. They diagnosed it as a problem in the lines coming to my unit (so not my issue) but it will still take them 3 days to come out and restore service. I understand that they are less expensive than others, but I can't really deal with outages like this. If it happens one more time, I'll move on to a more reliable provider

I've had them since they first came out a few years ago. Outstanding service. I can start a text…read moremessage conversation with them 24/7 and if they can't rectify it that way, they send a tech who corrects any and all issues. Highly recommend.

I couldn't get my email to sync with my phone. After Apple tech support, Best Buy, Apple Genius…read moreBar and 2 hours on the phone with Optimum, I went to the Verizon Chester store where I bought the phone as a last resort. I was there for 10 minutes and Jonathan F. fixed the problem. I am so thrilled and appreciative of his professionalism and patience with me. Thank you, Jonathan for being a superstar!

I cannot recommend Christian highly enough ! I'm not at all "techy", and he couldn't have been…read moremore accommodating in explaining things to me. He was beyond patient. I will always ask for him when I have any questions. Bottom line ~ he cares !!!!

NCN data is the best service for the price that I have found. I get unlimited data, watch all the…read moreNetflix i want and don't have to worry about anything. I highly recommend this service.

From the owner: Fixed wireless internet Voip phone systems…read more IP camera

They were fast and efficient and handled my problems right away…read more Walked in and walked out with no problem

This is not about Xfinity store in West Orange. This is about Xfinity services period!…read more Avoid Xfinity if you actually expect service. After years as a loyal customer (cable, home security, mobile), this was the worst experience I've had with any company. I scheduled a simple camera replacement and upgrade--was quoted a price, confirmed everything--and when the technician showed up, there was no work order. Three technician visits later, the same issues: wrong orders, missing equipment, and zero progress. The technicians were great, but completely held back by Xfinity's broken system. Customer service is even worse--AI-driven, outsourced, and completely ineffective. No one understands the issue, and you'll waste hours repeating yourself with no resolution. No accountability, no urgency--just frustration. Xfinity is great at selling you services, but terrible at actually delivering or supporting them. I'm canceling everything. Save yourself the headache and go elsewhere.

Absolutely HORRIBLE i used it for 1 year and i never had good connection, i paid for 350 mbps, we…read morehave 2 devices at home, and we only get 36 mbps,You should look at the pictures...

So far this has been a great service…read more Imagine having internet in your home with absolutely no wires. Now imagine having upload / download times that are 3 times as fast as what Verizon can provide. Now imagine this being two thirds the price of Verizon. Finally imagine a company that provides almost instantaneous support / service. This is what Natural Wireless is. My specific experience: 0) Before moving, I requested a quote on service and pricing. I received an email instantaneously. 1) Moved into the new apartment on March 19th. Signed up for service. It was available immediately. 2) Same day added a Roku via email. Within 10 minutes it was on the network. 3) Same day discovered a laptop I used for work was not compatible with the default network. Placed a call. 4) March 21 a tech shows up, updates their equipment (see picture) and my router. Laptop now works. My entire home including echos, google home, smart plugs, additional laptops, FireTV are all on the network and are working great!

Century Link in Kissimmee FL is the absolute worst. My elderly sister lives alone and has medical…read moreissues that are urgent. She has been out of service for the past 20 days. I have called almost every day and made appointments. No one shows up in spite of faithfully promising to do so. The state or PUC should look into this company to see how much suffering they are inflicting on customers. They should not be allowed to do business in FL. I understand their service is horrible across the country not just FL. If I could I will give them no stars rating.

This company is absolutely heartless. My dad is 100 years old, lives alone and depends on his…read morelandline phone for groceries and in case of emergency. His service went out and I was told no technician could come for FIVE days. Then the day before the tech visit I received an email that the visit is postponed another SEVEN days. It is unbelievable. I pleaded with service representatives and supervisors (who all seem to have the same offshore script) to please expedite or move us up when a cancellation occurs. Instead they moved us back. A terrible terrible company but for landline in central Florida we have no other option.

Revising my review as the issues I had were resolved. Was helped by some very friendly support and…read morein person techs. Only docking one star from having to go through multiple supports sometimes to get answers. Thank you.

Do not be fooled by Astound's "$45 a month!" advertisements. I've been a customer for almost 4…read moreyears and I'm rewarded for my business and never-late payments by a steadily increasing monthly rates. I now pay $169 a month. I'm in a studio apartment and I'm the only user. And calling Astound to get a better rate was met with a "sorry, not sorry" attitude. Terrible, terrible robbers.

I've worked with multiple business ISP's in the past, including: TowerStream, Time Warner Cable,…read moreWebPass, and Cogent. None of them have been as attentive and helpful as Atlantic Metro throughout the setup process. Atlantic Metro specializes in Metro Ethernet and Fiber, which are arguably far tougher to install than traditional copper - and I am quite impressed by their ability to rapidly mobilize contractors, get permits, arrange setup - all while keeping the customer in the loop. Their backbone reaches everywhere in the city, and their network is rock solid, most of all - I love having someone being able to answer my requests whether via ticket or via phone, at any time of the day. Clearly, I made the right choice by choosing AMC. I just ordered my second 100MBPS Metro Ethernet connection this morning!

From the owner: Business Internet Access, Managed Hosting, Data Center Colocation, Dark Fiber, Multi-office…read moreconnectivity.