I went here to upgrade my phone (or buy -since there are no more upgrades) and change my plan…read more I quoted everything out online beforehand, just to make sure that I knew what I wanted/could afford. When I walked in a nice girl named Chelsea greeted me, but then informed me that the prices online do not apply in store- then told me that it's only a few dollars more in store. So she kept processing the changes. Uhh. the phone was 150$ cheaper online, while the plan was 7$ cheaper online. That adds up. So I told her to stop everything and she got a little huffy, and kept trying to tell me the price was almost the same. In the end i walked out, bought the cheaper phone/plan online. And then picked it up same day in store. I get that they work off of commission,but don't try to do the old school bait and switch. Just have one price.

CHECK YOUR VERIZON BILL--especially if you use Auto Pay…read more I have been a Verizon customer for approximately 25 YEARS, and what I just discovered on my account is absolutely unbelievable. In January, I went to the Verizon store on Route 10 in Morris Plains, NJ, to upgrade ONE phone. Simple transaction. Got my phone and left. My bill is on Auto Pay, so I didn't scrutinize it every month. I knew it would go up somewhat because I upgraded a phone. Fast forward about 8 months. I finally thought, WHY am I paying almost $790 A MONTH when my bill used to be around $350?! So I started digging through my bill. Guess what I found? TWO EXTRA PHONE LINES TWO PHONES I DON'T OWN Phones I NEVER PURCHASED OR AUTHORIZED ANDROID phones--which is especially interesting considering anyone know knows me know I'm an Apple girl!) An additional charge involving my Apple Watch I went straight back to the SAME Verizon store. The employee pulled up my account, looked at it, and said: "The guy who put these phones on your account no longer works here." Excuse me??? I asked him to explain. He told me that a former employee had allegedly been ADDING EXTRA PHONES TO CUSTOMERS' ACCOUNTS TO GET BIGGER COMMISSIONS. I was FLOORED. Then I was basically told there was nothing the store could do and I needed to call Verizon Customer Service. And the approximately $2,000 I've been charged for things I NEVER BOUGHT, NEVER RECEIVED AND NEVER AUTHORIZED? I was told Verizon probably wouldn't refund the money but might give me a CREDIT. A CREDIT??? I don't want a Verizon credit. I WANT MY MONEY BACK. After 25 years with Verizon, why would I want $2,000 worth of credits when I'm now considering leaving the company entirely? And here's the part that really bothers me: If the employee at the store was correct and this former employee was doing this to multiple customers, HOW MANY PEOPLE HAVE EXTRA DEVICES OR LINES SITTING ON THEIR ACCOUNTS RIGHT NOW AND DON'T EVEN KNOW IT? Especially people like me who trusted Auto Pay and weren't examining every single line of their bill each month. So I'm posting this for one reason: GO CHECK YOUR VERIZON BILL. Look at every phone number. Look at every device. Look at every installment agreement. Look at every watch/tablet/device charge. Because I certainly didn't think I needed to--and now I'm fighting to recover approximately $2,000 in charges for devices and lines I say I never authorized. Verizon, after 25 years as a customer, I expect much better than "that employee doesn't work here anymore." I expect an investigation. And I expect my money back. #verizonfraud #verizonwireless #verizon

OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I had to have my screen replaced on my lap top that cracked. They were honest with turn around time…read moreand delivered as expected. Highly recommend!

From the initial contact through the completion of the job, Joe was a pleasure to deal with. He…read morereturns messages promptly, he showed up early to the appointment (yes, he will come to your home, as needed), has excellent technical abilities and is extremely patient when answering questions or offering explanations. His rate is reasonable, and I would not hesitate to recommend him. I plan to use his services again. I'd rate Joe ten stars, if available.

Larry is awesome. This is the second time I used him, and he is an expert. Spot on in IT and…read morenetworking /routing. Worth every dollar I paid him. If you want to job done right, call Larry at Sound Impressions.

From the owner: Custom audio and video systems. Lighting Control. Networking,Project Consulting and Management,…read more From Concept to completion. We are Dealers for many Great Lines and will go over our services when we meet. Please give us a call.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!