BEWARE, all associates are liars, they con you into free equipment so they can charge a connection…read morefee. Additionally, when I checked my bill they added a cell phone number to my account that i didn't even have. The BBB should investigate and shut this location down as it is filled with scam artists. I spent hours on with Verizon to fix this mess and they aren't much better.

Not threatening people with Calling the Police would make them look more kind and respectful with…read moreCustomers! I'm a Police wife and they "try to scare me " telling me they are gonna call the police just because they active a New phone that we never asked for and active 3 new lines that didn't have out consent to do "with the excuse that they were giving us a good deal " ... For me that's lying to the customer

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

I had to have my screen replaced on my lap top that cracked. They were honest with turn around time…read moreand delivered as expected. Highly recommend!

From the initial contact through the completion of the job, Joe was a pleasure to deal with. He…read morereturns messages promptly, he showed up early to the appointment (yes, he will come to your home, as needed), has excellent technical abilities and is extremely patient when answering questions or offering explanations. His rate is reasonable, and I would not hesitate to recommend him. I plan to use his services again. I'd rate Joe ten stars, if available.

Larry is awesome. This is the second time I used him, and he is an expert. Spot on in IT and…read morenetworking /routing. Worth every dollar I paid him. If you want to job done right, call Larry at Sound Impressions.

From the owner: Custom audio and video systems. Lighting Control. Networking,Project Consulting and Management,…read more From Concept to completion. We are Dealers for many Great Lines and will go over our services when we meet. Please give us a call.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!