Downtown location!! Very helpful and professional. I was very impressed with the helpfulness and…read morekindness! I can't believe I'm saying this about a government office...but they were the best!! I got there early...I was in and out in less than an hour. Well done!!

this is the dumbest thing iv ever heard of, they make you wait hours just to tell you you need and…read moreappointment

friendly help, on time for my appt, and only took a few minutes for a name change. great experience!read more

I waited over an hour for my number to be called. I watched it up on the electronic screen was…read morefollowing it. It was listed up there for the window. Number one that I was sitting closest to the lady behind the glass, decided that she was going to close and go to lunch without even calling another number or saying she was going to lunch so my number was going to be kicked out and I would have to get another number, but I made my way to her window and I told her that my number was up next and I need it to be assisted. Well she put the window back up she assisted me it took all of 20 minutes to get it taken care of, and she was off to lunch, I don't think she appreciated the fact that I stopped her from going to her lunch but I did apologize after all there was a lot of us there and I'm sure a lot of us were hungry and ready to go to lunch as well. Other than that the place was extremely clean very well stocked with informative information And plenty of accessible parking with accessible bathrooms Thanks For The Read Until Next Time

I spoke with a gentleman named Cami (hope the spelling is right)...He was so nice and answered all…read moremy questions. I know a lot of these reviews are bad, and I was scared to call due to the poor reviews, but I give 5 stars for Cami. He went above and beyond to help me. I was so nervous with all my questions and each one was answered thoroughly. Thank you Sir for genuinely caring :-)

I try to call and I can't get through. Then they tell me they will call me back and they never did…read moretwice. I came to the office and sit down without an appointment and then they come over the Pa and say I need an appointment. I didn't see where to get an appointment. Please help me

I am trying to log into my unemployment account, but my phone was stolen, and I no longer have…read moreaccess to the email address currently associated with my account. Please update my email address in your system to nyahraefoundation@gmail.com as soon as possible so I can regain access to my account and receive all future communications. I have an appeals hearing scheduled for July 7, and it is critical that this change is completed immediately. I am also concerned that my unemployment benefits, which I rely on to provide food for my son, have been withheld. I would appreciate an explanation for the delay and prompt assistance in resolving this matter. Due to the seriousness of my concerns, I am copying the Arapahoe County District 18 office on this correspondence. I believe the circumstances surrounding my case warrant further review, and I intend to pursue all appropriate legal remedies if this matter is not addressed promptly. Thank you for your immediate attention to this urgent request. I look forward to your prompt response and confirmation that my email address has been updated.

I stand corrected…read more In an effort to keep this individual private, my hat is off to Z and staff at the Colorado Dept of Labor for fixing my 10 long months of issues regarding my lack of pay from Unemployment. regardless of what everyone says in the comment section, the team cares about its citizens, and works tirelessly every day to resolve existing issues. My representative, let's call him, Z, went above and beyond knowing my situation, and help me to a very swift resolution. trust these people, they care about us they want us to get better and find employment but most importantly they don't want us to fail. Thank you from the bottom of my heart.

Anna has once again gone beyond horrible. She screamed at me yesterday, said my SS was welfare and…read moreshe wasn't going to release my money because I can't afford to live on my SS? I told her I was going to report her for treating me like that, so she yelled again and hung up on me. I am calling the Governor's advocate today.

Just left the Social Security office Ron at counter number four was very kind and patient and very…read morehelpful. Highly recommended excellent employee.

I had a question about a disposal area for some leaves I had accumulated in my yard. I was helped…read moreby Mary, who gave me the information I requested, including the address of the drop-off point, hours of operation and a couple of parameters for any drop-offs. Mary was very helpful, knowledgeable and professional about my request.

Denver gov ALWAYS responds to issues reported online and through 311. Occasionally you have to be…read morepatient on the phone but there's not much of wait. It is astounding how responsive the city is. This really is a democracy in action. Thank you all.

I was told at one point there was a drop box for documents... If so, sure couldn't find it. That…read morereally would be helpful. And... maybe don't tell people there is one, if there isn't..

If I could put zero stars for this office I would. I'm extremely disappointed with the service I…read morereceived from this office. I moved to Colorado months ago, and despite reaching out multiple times and even going to this office in person. I received absolutely no help or clear guidance. They failed to update my information correctly and didn't even list that I am currently unemployed, even though I explained that I had worked in another state and have not been paid since. I only received a single one-time payment from them, and every attempt to get clarification or assistance has been ignored or brushed off. The guy said I had a mental impairment even though I have a disability that doesn't affect me mentally. It really made me mad. It's been a frustrating and stressful experience, especially when you rely on Social Security to provide accurate information and support during major life changes. I truly expected better communication and basic competence. At this point, I feel completely let down and unheard. I truly recommend not going to this office. Nobody seems to know how to do their job....

The security guy and Andrew were so helpful and nice. I believe the person who helped me his name…read morewas Andrew he was so kind and knew what I needed. Thank you!

A dozen voice prompts to reach someone who is away from his desk...then a recording to leave a…read moremessage that is not returned.

I am from Utah, I went to Denver for vacation and someone took my wallet. I went to the police…read morestation and they were very polite with me and did their jobs great! Thanks Guys!

E. Garcia is a pathetic excuse of flesh with rotting teeth and isn't even smart enough to run a…read morefront desk. No help. Aggressive and 5'2"

-.- I would win the an IDIOT! award.... so after receiving my certified birth certificate from USA…read moreVital ( read my previous review on USA Vital) i decided to go to the post office to get a passport and since it came so early i chose the slow method for my passport. After organizing my stuff i realize my birth certificate is gone and start going through 5 giant garbage bags looking for scrapes of my birth certificate.. yeah I found no match but I did make a copy of my official one cause i thought i would need that for a passport Embarrassed I called USA Vital and the only thing I could do was order a new one -.- so i did but just to cancel it cause apparently you mail in the official birth certificate at the Post Office to get a Passport... Long story short it wasn't very hard to cancel an order I just called them at 1-800-315-7678 ... -.- thank you USA Vitals and sorry I am such an idiot....i want to kill myself Every time I call now I get through right away.... I may have dialed wrong when I first did business with USA Vital XD cause I was so sleepy or I didn't call during Office hours .... -.- well I am nocturnal

This is a scam, I requested a replacement birth certificate they sent me an email asking for my…read moreoriginal, charged $54. Avoid them like the plague!