They were so unhelpful. I applied for snap benefits and already had Medicaid for years. I didn't know not to claim something as income and did. They cut off my medicaid but I got snap. I researched and researched and called and called. Always the same answer. My income was to much. I filed a appeal and a grievance. Talked to a lawyer just a consult. The Monday after I filed I got a call from I guess my casemanager. He said he dint know why it all was done and very sorry. But my medicaid was reinstated. But what a horrible month long ordeal. I had just been to er 2 times in the amount of about $15000. I was scared to death. I wish I remembered his name. He was very kind and sincere. But I called them atleast a dozen times. And they didn't know the rules and regulations well enough and so just told me no. Thank God I fought it. read more