State Farm connected me with the Paul Ries shop for collision repair post-accident. They were clear…read moreabout estimates, reasonable in price, got the work done ahead of time and did it beautifully. Outstanding shoo, would use again, highly recommend.

I came into this shop for an estimate and was shocked by how unprofessionally I was treated. While…read morediscussing my vehicle, Aurelio--an employee there--made a loud comment that he was "going to screw me over." Whether he meant it as a joke or not, it was completely inappropriate and instantly destroyed any trust I might have had in the shop. To make matters worse, he also criticized a previous estimate I had received from the same shop, saying that the original estimator "didn't know what they were doing." That level of disrespect toward both customers and coworkers was unacceptable. In the end, I decided to take my vehicle elsewhere for repairs--and I'm glad I did. I recommend others do the same if they expect professionalism and integrity.

Stopped in for three small scratches and they want $2250. What hourly rate are they charging…read more This is a rip off ! I loved this place for washes. But they are really using not standard process/ prices

Highly recommend this place, I had my Honda HR-V repaired,not only was the quality of the work…read moreexcellent but they delivered the vehicle back to me exactly when they said they would, AND gave it a nice wash & buff. Very satisfied customer here!

Accidentally dinged/scratched my friend's car while they were away for a few days. I wanted to get…read moreit fixed before their return, and luckily Justin was extremely helpful in getting everything looking as good as new within a few days. In fact, the car looked better than it did before. Good communication, honest approach, high quality work. Give them a try.

BC Body Craft is personal and professional in managing car care. I immediately…read morefelt my auto was in good care. When you're in need of body and repair work this is the place to be. Anthony L.

My car was there THREE years for a 6-8 week repair. Stole expensive parts off my car while there,…read moreand then replaced with junk! Do NOT take your car here. Want to know my credentials? Google Dobbertin 65' Nova. That was just ONE of my cars I owned. The pics reflect just what they did to just the hood on my 78' Trans Am. Stay as far away from this business as possible! The owner will completely BS you. This place went through 4 "managers" while my car was there over 3 years.

This shop is Great .. Very friendly staff that really knows what they are doing when it comes to…read moreperformance tuning and speed upgrades of all kinds.

Every time I call, I get a number, then the number goes up, then when you pick it they add in…read moresomething and they never tell you labor costs that they throw in at the end. I would stay away.

Worst Mechanic ever Not only did He promise He would fix My…read moreTruck in a timely manner a week later nothing then when I came back to see what was the issue He said He no longer wanted to fix it. Paid almost $250 for testing. No work done buys parts without telling You!!!! He told Me if I wrote a bad review on Him He would do the same for My Company. Also Tony the Guy You Hear so Much about is No longer the owner. Joe is Beware

I needed my sideview mirror replaced after being careless. I called a few places and not only was…read moreDanielle the only person to actually answer, she was also reassuring and confident they could help. I came by the next day to get the car looked at, Danielle had a quote within 24 hours, and the part was delivered and installed within a week. Fantastic client service, I would recommend anyone coming here for service.

I took my Lexus here after someone ran into my rear bumper. They are a State Farm recommended…read morerepair facility. Their service was top-notch. The owner and his wife explained everything, including the timeline. They kept their promises and even arranged for the car rental place to pick up their vehicle after mine was finished. My repair was immaculate, and they even fixed a scratch on my front bumper (not related to the accident) for a very reasonable price. I waited several months to write this review to see if the repairs would hold up. Well, one of the sensors in my bumper receded while I was cleaning it. I called and spoke with the owner again. He asked me to bring the car in immediately and fixed the sensor without any fuss. I highly recommend this facility and will bring any vehicle I own here when necessary.

C&A Auto Body did an absolutely amazing job helping me with my car! From start to finish, their…read moreservice was outstanding. They went above and beyond to help me, were extremely helpful and professional, and made the whole process so much easier for me. You can really tell that they care about their customers and take pride in their work. I'm extremely happy with the service I received and would 100% recommend C&A Auto Body to anyone who needs work done on their car. Thank you so much for all your help!

Review is not for service at the shop. The adjuster for First Chicago Insurance was amazing. I…read moreapologize I do not recall the gentleman name. He is there every Wednesday from 8:30 to 1:00pm. After several attempts trying to getting an estimate, he got me in and out in 5 mins. I hope the rest of the process is seamless.

The car was in a horrific state after being flooded during the storm…read more The customer service was just excellent. I had my car detailed after flooding from a recent storm. The job was not perfect but they did a good job with cleaning for the pricey detailing they charged me. The water continued flowing in even after the detailing. Pretty much everything was moved around and not put back in place. The steering wheel, the cup holder, the rearview mirrors. Initially when I turned my car on I got an red screen of death, but fortunately, after I adjusted the steering wheel back in position, it cleared off and got back to normal. My driving glasses disappeared, some items were broken in the process of cleaning. They threw away my wet towels that I was using to clean out the water and some other items which I wasn't too pleased with. It could have been put in a plastic bag instead of taking the liberty to throw away. The garage wasn't exactly near me in the 60626 neighborhood which was a hassle to get to and back. Many of the causes were obviously from the water flooding. Either way, it was cleaned enough to at least get me dried out from the flooding. In the long run I've been happy to be in a clean car.

I brought my 2018 Volkswagen Passat here after an intermittent EPC light came on. I trusted Mike to…read moredo a simple diagnostic scan, and to check my brakes. What I got was something different than what I was told. This was an attempt to scam me with unauthorized repairs. During the first call from Mike, he claimed it was a fuel injector harness. During the second call, he asked me to look at the email he sent me. He did not verbalize to me what was inspected and what he needs to do. I am to be asked before any repairs are made. I was called "sweetie" by Mike a number of times, a no-no in a male dominated industry. He gave conflicting stories about the battery not working, even though I drove the car in and had no prior issues, and told me he had to replace the battery. I debated with Mike about that because that was not true. He did not discuss the fuel injector harness, after that. The invoice stated that the battery was changed, the car was test-driven, and the issue was resolved, seemingly, along with other repairs that he claimed verbally and on the invoice were completed. He claimed he changed a bulb for the left lower beam that I had not asked him to check or replace. Mike said he thought I was a "nice lady" and decreased my bill. He said they put on the invoice that the repairs are made even though they haven't done the work. I confronted him over the phone demanding that he NOT do any more repairs on my car after figuring out what was going on. His stories conflicted again when he said he did not do any work on the car and denied what he told me from our second conversation. He asked me to pick up my car and said he did not want my money, after I told him that I would only be charged for the diagnostic fee, everything else he did was on him. Mike thought I was an easy target. He told me the car would be finished the following Monday because he attempted to get me to agree for him to do the work by showing me the invoice that says the work was completed, without telling me what he inspected and what he needed to do. He did not verbalize what the diagnostic results were or tell me about my back brakes. The invoice was his so-called legal stance to say I gave permission. The diagnostics and what needs to be done should have been on the invoice, not that the repairs were made so he could actually do them later, which is why he decreased the bill for the repairs. I have both copies. Had I not said anything, he would have made the repairs, but the EPC light was not discussed. After leaving the shop, the EPC light returned, so he was only going to make repairs for other things I did not consent to and charge me without repairing the fuel injector harness he claimed was the issue. The codes were cleared, and I found that out by taking my vehicle to a reputable auto repair shop the same day who did not charge for a diagnostic fee and disclosed that the codes were cleared. I have to continue to drive the car until the EPC light returns for them to clearly diagnose the problem. I left a voicemail at the shop and emailed the manager, Shadi Qawaati and did not receive a call back or a response to my email. I cannot make this up and I do not have to lie. This was a scam because I am of the opposite sex. Thank you Gateway for allowing me to see the hidden craftiness of shady men who operate in this industry against innocent people, especially women. I researched the issues with my vehicle and that is why I was able to spot this as a scam. Women beware.