Had a repair job done last week and it was delivered today. This is my 2nd repair job with these…read morefolks and, just like the first, the Jeep is beautiful and looks brand new! These guys are fast and they do very nice work! Dario and Abel are really solid guys and provide great service!

From beginning to end all the staff were amazing especially Dario Delgado. My car damaged was fixed…read morelike it's brand new again & did a great job washing my car inside & out. My car was done 3 days early that what was promised. I definitely will recommend this place. They also have car wash, so it's worth going. Thank you guys.

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

After dealing with multiple places that couldn't fix my front end issues,…read moreI was referred to Fulton Desplaines Garage, and I am happy to report my car is fixed properly. No bulls**. Matt took care of it without trying to sell me something I didn't need. Thanks!

I just got my car back, and they exceeded all my expectations. My Audi is a shade of green and the…read morepaint and repairs look like they are brand new. There was a slight issue, and they jumped all over it and made sure we were 100% happy without arguing or anything. They did excellent work. Their initial estimate was a lot higher than my insurance company, and even though they weren't my insurance companies "preferred" supplier they worked with my adjuster without me getting involved. They went back and forth a few times, and the entire bill was covered without anymore out of pocket from me besides the deductible. Their communication is also top notch from the initial estimate to status updates on the car. I never felt like I didn't know what was going on. When they gave me a date on when they would follow up again they hit that, and they completed the car ahead of schedule. I wouldn't hesitate to use them again or recommend them to everyone I know.

Gold Coast Auto Body was the only thing that didn't suck about getting rear ended. Mitch at Gold…read moreCoast was very helpful in navigating my situation and options; he was honest, direct & compassionate. 100% Chicago in the best way. These guys are pros and if I am unlucky enough to need auto body work again this is where I'm going. It's also directly next door to Enterprise Rental which is helpful, and it's a reasonable walk to the Red Line

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

It's taken me a few months to write this review because I do not want to damage someone's business,…read morebut I do feel that I should warn others about the service I received here. I took my car in because my sunroof was stuck open. They gave me an estimate to fix it and I agreed to have the service done. Ultimately they were not able to fix it and I still had to take it to the dealer for repair who told me the damage that was done would result in an even more expensive repair. Overall, I had a horrible experience with poor communication throughout. They had my car for several weeks and I had to chase them for updates. After the first week with no updates, I finally reached the shop manager and the response I got was to "be patient". This was the state of my car when I picked it up, which was not the state I dropped it off in. Although my car was over 10 years old it was in nearly perfect condition when I dropped it off. The car was hit while parked on the street outside the shop. When I saw the damage I went back into the shop and they sent me to their body shop to have it buffed out. Much of the damage came out but not all of it. Nothing was offered to rectify the damage done to the interior of the car. I sent emails to the shop with the pictures below, but got no response.

Very knowledgeable and quick work, they diagnosed the issue and replaced the alternator in no time…read more Excellent service and great price.

I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

Fast, Honest, and High-Quality Service…read more I had an amazing experience with Carrectly Auto Care. They handled my issue (scuffed paint from rubbing a post on the side of the car and tar on the hood of the car) same-day with impressive speed and professionalism. While other shops quoted me over $1,000, Carrectly completed the work for just $80 -- I even offered $100 because I couldn't believe the value. They were honest, transparent, and didn't upsell or inflate the price. The quality of the work was excellent -- even my wife commented on how great the result looked. If you're looking for a team you can trust that delivers quality work at a fair price, I highly recommend Carrectly. This was the best auto service experience I've ever had.

Unfortunately this is the 3rd repair with Erie Lasalle, but fortunately they are fantastic and do…read moreamazing work. Body repair isn't cheap, but I do feel they are very fair with their cost and they are upfront. The costumer service is always excellent and I feel informed throughout the process. We had basically the whole side of one car fixed and they were very timely with the repairs. It looked like a new car again. Hope I won't need them again, but will definitely call if I do!

Two years ago approximately this time of year, I was diagnosed with breast cancer and ended up…read moregetting into a car accident. I was able to drive my car to this shop just before they were closing, but they said they couldn't get to my car until February. I immediately started to cry and was so distraught. I felt so sad, so alone and clearly in shock about it all. Because the individual in the office was so kind, he did end up taking me in as a client, and I explained it didn't matter how long they took to fix my car, since I was going to surgery very quickly, and treatments I never expected. This team is unbelievable, I do remember their kindness every year, and just cannot thank them for their humanity and kindness at a time I just couldn't muster through. My angels. THANK you Erie LaSalle!!! I tell EVERYONE you are the shop to go to, because you just don't find this type of humane service anymore anywhere! So again THANK YOU again for being the angels I needed during a really difficult time. I am ever so grateful.

Our Q7 was rear-ended. Crash Champions was proactive in their follow up once we got the quote, and…read morewere easy to work with. The work was done to a high standard (they don't use OEM parts) and the walkthrough at the end was thorough. Fun fact, you can't pay for the work over the phone, you have to go into the office in person.....welcome to 2001 ! However, once we got home, we realize that the brake light is full of water. We go back to Crash Champions, and they take responsibility and promise to fix it. Great! Nothing happens for a week so I call back, and then they actually order the part. Nothing happens for another 2 weeks so I call back at the part arrived and no one called me. It was at this time that I explained that an apple magsafe charger was missing from our car during the first service. I chased twice about this to get an answer, which ultimately came back as 'we aren't responsible for items in your car'. It's just a $60 charger, but the polarizing experience between being able to bill our insurance company, and then our experience of them making good on problems they caused, on their own dime......VERY different.

picked up my car after they worked on my rear quarter panel and my trunk doesn't open. they said…read morethat the latch was broken. then they said it's just a coincidence that it happened and they would not pay for it. I will never take my car here again. also had a small dent in the quarte panel that was there already. they worked around it and refused to fix the little dent. they wanted to charge me 3 hours of labor for the dent and they were already working on the whole panel. unbelievable they would nickel and dime! what happened to good customer service? I will tell everyone to avoid this company.

If heaven met a repair/body shop this place is it. When I tell you I had nothing but FANTASTIC…read moreservice. From the wonderful ladies at the front desk who I talked to every time I called or went in or the estimator/repair team who handled the repair to the delivery of my vehicle - everything was top notch and the car looks better than it did going in. I can't recommend this place any more. Go here! You won't regret it!

I've been back and forth with EuroCollision since having them repair my rear bumper, fender, and…read moredriver door. The first mishap came when they told me my bill was going to be less than $1000 but ended up being about $2000 when I came to pick it up. They said they'd work with me but ended up knocking off only about $20 as if that made a difference. Then, I take a look at the work they did and it was just terrible. They gave me every excuse under the sun but ended up taking it back to "fix" a few issues that still remained on the car. We spoke about them fixing multiple issues, however, only one of them was addressed when I came to pick up my car for the second time. The service manager kept trying to tell me I don't know what I'm talking about despite personally working on a Best Paint In Show awarded car at Pebble Beach. The more I spoke to him, the more I realized how much of a scam artist this guy, and apparently the company, is. Either way, once again, they told me I could bring the car back for a third time to get the scuffs buffed out that they were supposed to take out already. The next thing that happened just goes to show how dishonest they truly are. The insurance company recommended a new bumper and EuroCollision both charged me for one and "confirmed" they replaced it. However, a few months later, I decided to sell off my car in pieces, and the "new" bumper that EuroCollision "installed" has a 2003 manufacturers date on it, in addition to very unique damaged that was present before my visit. CONFIRMED: EuroCollision practices insurance fraud and passes the BS onto its customers because they're not fulfilling the work they're supposed to be. Finally, upon removing my rocker panel, I found about 5lbs of glue to make the weather strip stay in place after they broke it and decided they didn't want to spend $10 to replace it. So while removing the rocker panel, the glue ripped off paint and is now destroyed. I will absolutely be doing everything in my power to get the word out that EuroCollision is a bunch of scam artists.