My catalytic converter got stollen. Insurance sent me here and I'm glad they did. Great communication and explanation of the process from Madison. She gave me timely updates and was always kind. They did a great job, my car is back to running great again. I also was given great advice about how to protect this from happening to my car again. If I ever need more services for my vehicle I'll will definitely be reaching out to them. read more

Excellent service and responsiveness. Also very friendly. I would go there again. The receptionist is very professional. They also communicated via email. read more

I want to thank Joe and his team from Collision Repair Consulatants for their expertise.  They helped me deal with the insurance company and made sure my car was top notch. Thank you, Jayson. read more

I'm very pleased with Collision Repair Consultants. The owner was very active, involved, and helped me work with my insurance company to make sure the car was repaired correctly. The car is back on the road and looks amazing. I highly recommend this business. read more

Was recommended through my insurance and it was Wonderful service & quick turn around time to get my car back! Highly recommend

I've had a couple cars repaired after accidents and everything has gone well. Joe and his staff are great! O

Jo and everyone at Col. repair consultants are absolutely amazing and a joy to work with. I unfortunately have been a repeat customer, bad for me but good for them lol. He has always been upfront about timelines and easy to contact if something needed to be changed. He even offered to stay open a little later so I could come get my car after work. I highly recommend them!! read more

This HONDA CRV has been a magnet for small dents and this place did a great job again. Thank you so much.

I have brought my cars to Collision Repair since my first accident somewhere in 2010. I highly recommend Joe's (the owner) shop for anyone in need of car repairs small jobs and big fender benders his team gets it done. The cost of repairs are incredibly reasonable, and he always goes above and beyond to make my cars look brand new. The quality of work is top-notch, and you can trust that your car is in great hands. If you want reliable service and excellent results, this is definitely the place to go! read more

Let me start off by saying Brianna and Joe have been extremely helpful this past year. I got into two car accidents in January (unfortunately a week apart) and came to this location considering it was closest to home. Brianna had been patient and helpful throughout the entire process of repairing my truck. Once my truck was finished being worked on, I took it home only to notice there was a gasket missing from beneath my hood post repairs. I called the shop and they were more than happy to order the part, free of charge. The only bad thing I have to say isn't about the staffing, but the location is hard to get in and out of. Even so, Joe has helped me back out into traffic when I needed help. Great customer service. read more

Collision Repair Consultants - Location photo - Body Shops Near Me - Long Beach, California

Went and bought a part in the correct color because they could only source it in white. I tried to call them on Saturday and nobody answered the phone. Cut to this morning and they won't install the part because they did not source it. Wack! I was supposed to call them and pay the markup even after I drove 30 miles to get the part. read more

WORST SERVICE!!! I dropped off my car only to retrieve it with a broken key. I turned the key and it crumbled, with half of it left in the ignition. When I approached the front desk, the woman rudely accused me of handing it to her that way at the time of drop off. The owner asked who handed it to me that way and then suddenly remembered, oh yah you gave it to us like this. I was completely shocked and confused. He had the nerve to call me a liar. He showed me a picture of my key, but it was clearly taken after one of their employees broke it. He said he'd get me a new key, then asked me to pay the full price. I asked him to meet me halfway and pay half the cost, he said he doesn't think she should, but would anyways since he's in the business of "customer service." This isn't even the worst of it, the key that was made is broke- the tailgate button doesn't work. The worst part?! They broke the connection to my rear camera. I had work done on my tailgate, my camera worked before I took it in and now I get this error- see picture. I would never ever recommend this business. read more

Collision Repair Consultants - Broken key and broken rear camera - Body Shops Near Me - Long Beach, California

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I am glad Mercury referred me to Collision Repair Consultants to have my car fixed. Joe the owner provided excellent service. I highly recommend Collision Repair Consultants to anyone who wants honest and excellent service. Thank You Joe! read more

Brought my car here for repairs after I was hit by a Mercury insured driver. Joe did a great job repairing everything... my front bumper looks good as new! read more

Don't trust this place. Unfortunately this is where my insurance recommended me to get the work done. When I received my repaired vehicle, they put nearly 1k miles on it. It's been a few weeks since my insurance company stated this place would provide photos of my vehicle being in their lot rather than someone there "joyriding" my vehicle. They offered a free detail as consolation. They also moved items in my vehicle for no apparent reason, considering the repairs were on the outside. Some small items are missing. I'm afraid to know what else was stolen. The work seems ok, although over $1,000 for minor touchups. Good luck risking leaving your vehicle here. My insurance company is no better in helping resolve this matter. read more

I've taken my cars there for years. In 2015 he repaired my toyota camry front end damage from an accident. In 2016 he repaired my friends infinity front end damage from a hit and run accident. I referred my son, uncle and my boss. Every time they do quality work and provide great customer service with keeping me updated throughout the process. I would definitely recommend you try them out. read more

Got into an accident while visiting family down south. My car got hit when another driver ran a red light. Joe, who I believe was the owner helped me with my claim and repair was wonderful. As I could not be left stranded without a vehicle to get back home, he was on the phone ensuring my rental car would arrive in a timely and proper manner. Despite me living 3 plus hours away while my car was being fixed, the entire staff did a wonderful job at keeping informed of my cars repair status. When the repairs were done it looked wonderful. Couldn't even tell i had been in an accident. Big shout out to Joe and the entire staff for making me feel comfortable and giving me peace of mind knowing everything was going to be okay and on schedule. read more

Unfortunately (for me and my cars), I have had to use CRC multiple times (I swear, my old car was cursed...or, I am). I was originally referred to CRC by my insurance and will only trust them with my car now. I was rear-ended twice and hit on the side (front to back end damage) once in my old car...and recently, my new car was the victim of a rogue shopping cart while I was exiting the freeway. I was happy to hear my insurance was contracted with CRC for each and every series of unfortunate car events I've collected over the years. CRC has always provided excellent service and quality repair work. I will admit, I had to bring my car bacK for some minor imperfections I've discovered after repair. However, CRC wanted to make sure I was 100% satisfied with my car. They covered a rental at their expense and corrected the issue. Yes, it was inconvenient. However, they did everything they could for me to not feel inconvenienced. Thank you, CRC-especially Ben and Joe! Hopefully (for me and my car), I won't be back for a while...although...they do provide a great car wash, too! read more

What can I say except THANK YOU ALEX! My car was fixed before they originally thought. The quality of their work is great. My car has this special paint that I was worried about but they matched it perfectly. My car looks great now. They were very responsive which my calls and countless emails. Thank you for working with me and doing an awesome job on my car. read more

Not sure how they stay in business if they don't provide customer service. I been a customer for many years but very disappointed with their staff and service. You lost a loyal customer. read more

This is a husband/wife team that pulls scams on people who are vulnerable. They have scammed multiple people out of hundreds of dollars by telling them they need urgent repairs and demanding cash-only payment for it. If you come across them run and report to the police. read more

I have brought my company vehicles and my wife's Corolla here, and each time the workmanship and level of service have been solid. Joe quickly gets the estimates done and works with your insurance company to get the job done within a reasonable time. They keep you up to date on the status of the repair and even give your car a good wash when its done. read more

Great service and great communication. Very friendly and professional. My car looks brand new.

So I've only been in two accidents my entire life thank goodness. Both times I was hit from behind, due to this kids that can't put their cellphones down. So when I was recommended to Collision Repair Consultants I didn't know what expect. When I walked in the first time they were really nice and friendly and assured me they were going to take of my car. They offered me a ride home or to the rental place. Joe the owner was the first person to greet me and he made sure I knew I was in good hands he just wanted to make sure if I was ok. Then I was walked into the office where I met Ben and he was incredibly nice. A couple of weeks later Ben called me to tell me my Prius V was ready for pick up. I couldn't be happier to hear that. When I arrived I saw my Prius looked like my new car. They cleaned in the outside and the inside too. They didn't have to do it but they did anyway. Joe and Ben both walked me thru the process and handed me keys and made sure I was happy with the job. This second time I was hit when I made my claim I asked if I could go them again. The secretary at Collision Repair Consultants called me immediately and asked if I needed a ride. I said no thank you I am going to be there in 20min. I walked in and again they all greeted me and said "wait a minute wasn't your Prius V white?" I said yes, my old one. I upgraded to a newer one. Again they asked what happened and I said some person their cell phone hit me at red light. This time the damage was greater they pushed me into another car. So this time my hood and trunk we damaged. I knew this was going to take longer but I knew my Prius was in great hands. They emailed me with the estimates and estimated time my car would be at their shop. When I picked up my it looked fantastic! They changed my headlights gave me new ones. The car looked new again as if nothing had ever happened. While I was there Joe the owner walked me thru the process again and as we are walking around the car he notices some previous scratches on my car. Joe calls over one of his employee and asks him to puff out the scratches he didn't have to do it but he did it anyway. They went above and beyond when repairing my car. The lower bumper on my car suffered from the hit but my insurance thought it wasn't part of the accident so what does Ben and Joe do, they are taking care of out of pocket. They are taking care of for me. Because that's the kind of great service you will get with them. Remember it's the repair shop closer to Walnut. I highly recommend them, so if you ever get into an accident give them a call you won't regret it. They look after you and your best interest. Thank you Ben and Joe!!! read more

I got into a hit and run accident where they side swiped me and was referred by my insurance to get my car fixed here. Joe is amazing, very personable and kind. He was able to not only fix my car in a week, but he went out of his way to replace my films that were peeling, did a deep cleaning inside and outside. I was in love. THANK YOU JOE FOR TAKING CARE OF MY CAR SO WELL. you have a customer for life. I would highly highly recommend this shop to anyone! read more

My wifes car got stolen and our Insurers referred up to Norm Reeves Ford for the repairs and to replace a couple of stolen items from it. Norm Reeves Ford are the worst dealers out there and we had nothing but problems from them and even the paint shops that they reffered were useless and didnt help at all. My wife was so annoyed with the whole process that she got back in touch with our Insurance company who gave us Collision Repair Consultants and oh boy we were glad. Joe looked at the car and said that he would get the quote/estimate done and then book the vehicle in for the work. The car although is a tad over four years old had very little mileage and was in perfect condition before the theives got their hands on it as we needed two of the very expensive wheels refinished and a small scratch in the rear panel fixed. These guys had the car for a little over a week and whilst there my wife had indicated that we need a new set of very expensive tires soon and should she get them done before the wheels were refinished. Joe immediately asked how much was my quote on the tires and he got in touch with a tire company that he has dealt with for years and not only got us a better price than I could get but he got the tires installed along with the wheels refinished to factory specs an we still got the car back within a day of the original time that Joe had given us. We couldnt be happier with the work that these people did and would not only return them in the future but tell anyone that needs an honest body shop. To finish the small scratch in the clear coat that everyone said needed the rear of the car painted was was buffed out and is no longer an issue. The wheels that are over $850.00 each were refinished to perfection and Joe saved us over $200 on tires. Thank you Joe, keep up the great work. read more

Collision repair consultants good people and honest will be going here for now on thank you

Took my truck in to get fixed after I was rear ended. They made my truck look like new again so thankful I found them .

I've brought two cars here and had nothing but stellar results. The staff was super friendly and made sure I was informed. The work was done in a timely manner without sacrificing workmanship. I hope I don't have anymore accidents but if I do, I know I'm in good hands with Joe and his crew. read more

This Shop hires unlicensed workers. Fernando Reynoso doesn't even know how to fix cars. After he did something in my car, the bumper fell off on the freeway and caused me to wreck. My nephew's leg got broken. I went back to the shop to talk to him earlier cause I was pissed he did such a bad job. The dude seriously threatened to sue me for complaining about his work. I tried to report him, but apparently he isn't licensed and he is using someone else's social security number and this shop scam my insurance company a lot. read more

The girl that checked me in today was super sweet and a please to deal with. Other than that don't mess with these sleeze bags. Scrambling to rake in the insurance claim instead of an honest job. Guy told me that if he didn't do half jobs and that he had to fix the whole car. Went to techs tires brakes and mufflers and he's doing the work now! read more

WORSE BODY SHOP EVER! They literaly messed up my car even more than what it was. I have a lexus is25O that had damage to the bumper. I took it here because Mercury referred me here. When I dropped off my car they told e it will be ready in 3-4 business days, which i was okay with. Through out the entire time that my car was at their shop i never heard from anybody. On the 4th day, I called to follow up and check if the car was ready. They went on to tell me that it was NOT ready and that it might take another day. Why would they not call me to let me know about this? I dont know. When my car was finally ready i went to pick it up and noticed that my bu,per was not aligned properly. Again they didn't tell me anything baout it, i guess they were waiting to see if i noticed it. It was very obvious!(please refer to the pictures) They told me that the car was missing some sort of bracket so the bumper was not even holding on properly! Aren't they a collison repair shop???!! They did a very sloppy job. All my tires were missing the air caps, the inside of my trunk was missing a liner, and the bumper was literally missing screws under it! I went back like 3 times. The man that worked on my car gave me attitude in front of the "owner" and nobody apologized for anything or fixed anything. The owner told me "if you're worried abot it falling off in the freeway...it is a little loose but it won't fall off!" WORSE EXPERIENCE EVER!!!!!! read more

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My car's mirror got clipped in a hit and run in Pasadena (my fourth in less than a year, thanks LA!) and I was shopping around for estimates on the repair. Collision repair Consultants came in well under the other places I checked -- and their front desk receptionist was by far the friendliest. I put down a deposit, they ordered the part, and once they got it my car was back on the road with a fully functional mirror shortly afterward. Very easy, very fast, and very clear communication on the prices of the parts and labor. I hope to NOT have to need body repair on my car again for a little while, but if I do, I'm definitely coming here again. read more

I am very thankful that Mercury referred me to Collision Repair Consultants to have my car fixed. I had just gotten this brand new car, and someone hit me and didn't leave a note. I was absolutely boiling when I brought it into the shop that day. Ben assured me that they would have no issues fixing the damage and told me that I would be able to pick it up in 3 days. It was Wednesday, so I was assuming I would get it back on Monday, which I thought was more than reasonable. Ben calls me Friday saying that the damage is fixed and I can come pick it up. The car looked 5x better than before and, not only that, they washed, waxed, and detailed it. The car was honestly more fresh than when I first drove it off the lot. These guys are legit and the real deal. I will definitely refer to friends, family, & colleagues. Cheers, Josh Barut First Team Real Estate 562-457-8126 read more

Absolutely amazing job they did in repairing my vehicle. Joe is an honest, stand up guy. And I will be coming here if I need any work done in the future. Thanks again! read more

I was rear ended last month in my brand new, 2017 A4, which was really the icing on top of a crappy cake for me. My insurance sent me over to collision repair consultants and I'm glad they did! Got my car back yesterday and my baby looks and feels shiny and brand new again! Joe kept me informed every step of the way and I felt super comfortable with him and his staff taking care of my car. If you want your body work done right with great service then you'd be crazy not to take your car to collision repair consultants! Trust me, you'll be glad you did. Thanks Joe for the impeccable job on my car, you and your staff are AWESOME! read more

Collision Repair Consultants - Rear quarter panel before...... - Body Shops Near Me - Long Beach, California

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Glued my front bumper to my fender and burned up my trunk welding, make sure to bring a box of tissues when they tell you your car is ready. What a joke read more

I went in on a Friday to get a rough, very rough, estimate for some repairs and paint on my van. Waited a few minutes for another customer to finish his conversation with the manager. When my turn came I briefly explained what I wanted. He told me he was too busy and could I come back on Monday? That's the only thing he said to me!  For the want of a 10 minute conversation he lost a job and a potential customer. I'm supposed take even more of my time, miles and effort to drive all the way back to his location just to ask him again to do a job for me ? I don't think so. read more

They fixed my car in a timely manner, and it came out looking brand new! Ben is a great guy, and everyone there has awesome customer service. If you need any work done, come here! read more

Had my car repaired here and It looks brand new, amazing service and great people! Will come here again if ever needed.