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    Cold Stone Creamery

    2.5 (157 reviews)
    Closed 11:00 am - 10:00 pm

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    D. Reneé B.

    Much better experience. Ordered for delivery. Website didn't offer marshmallows but the woman who answered the phone was able to modify my order to include them- switching out another topping I paid for. The ice cream was just ordered. Delivery was seamless as well

    BOGO Qty1
    Christian

    Warning: this location does not value customers or their own promotions. I brought my twin daughters here for a birthday treat and had a buy one, get one free coupon from the Cold Stone app. The app clearly showed it was active, but their system claimed otherwise. When the employee called the manager, he refused to honor it. His excuse? Either I had already used it (I hadn't) or I had to wait two weeks. That's nonsense -- don't advertise a reward if you're going to deny it at the register. I could have easily just paid, but it's the principle. A good business honors its word and respects its customers. This manager chose to do the opposite. Instead of making a $20+ sale and keeping a loyal family, he wasted product, lost revenue, and lost us as customers. This is penny-pinching, short-sighted management at its worst. If they'll cheat you over a simple coupon, imagine what else they'll do. Spend your money where it's valued -- because it's not here.

    Jeremi W.

    I went during the 11am hour and it was empty. It was great. Going for cold stone on cold days is a good move.

    Ordered a gotta have it but got a what the heck is it size.
    Eileen S.

    I love ice cream! But I don't love this place. So I ordered a "gotta have it size, but somehow she heard "love it" size. After pointing it out to the girl, she dumped it back out, added a small scoop of ice cream, poked around at it, then put it back in the cup. I also ordered a mango pineapple smoothie. 5 minutes after we left, it turned into water and yellow guck. Thanks, but no thanks. 2 star only because, well it's ice cream. I love ice cream.

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    Rachel M.

    I usually have an ice cream craving after dinner and Coldstone was conveniently placed next to Que Onda Tacobar. My 2nd job ever was at the very first Coldstone in Vallejo in my teen years so it's always nostalgic coming into one. I was in the mood for one of my usuals - the "Love it" size of "Founder's Favorite"- sweet cream ice cream with brownie, fudge, caramel and pecans mixed in. My scooper was very skillful, professional, prompt and helpful. He also gave a generous helping of my "Love it" size, which was towering over the cup - lots of kudos to him! I was in and out in less than 5 min. My ice cream was good but had to dock off a star because the pecans weren't as crispy - not sure if they were the freshest. I'll have to try my other faves, Banana Caramel Crunch or Blueberry Cheesecake, or Strawberry Shortcake next time. Other than that, it was a yummy dessert experience!

    Mmmmmmm

    I don't understand why this place has 2 stars cause it's darn good! I went here at like 7 pm and it was cold and raining outside but people were still lined up to get themselves some good ice cream. Their flavor selection is great, especially during the fall, so you should get one of the apple pie flavors if you're here at the time.

    Waffle Cone--can't go wrong

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    5 days ago

    I love the place, good taste of music !!!!! The food was good and taste too. I recommend to come to this place 10/10

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    4 years ago

    Came in bought an ice cream cake pre made from the freezer. Employee at the counter was very nice and was able to write on the cake for me.

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    2 years ago

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    2 years ago

    My son loves their ice cream! Staff are very friendly and fast, and are gracious with letting you sample.

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    6 years ago

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    4 years ago

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    4 years ago

    Are people insane?! How could you rate cold stone under 5 stars?? DELICIOUS EVERY TIME!

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    5 years ago

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    Ask the Community - Cold Stone Creamery

    Cold Stone Creamery - icecream - Updated May 2026

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