Ricardo was great. Showed up on time and was very upfront about the options and costs involved. He…read moreworked quickly and cleaned up as needed. Highly recommend!

Lifesaver. Four days before my scheduled pregnancy induction, our A/C broke and home was about 78…read moredegrees. I panicked. I can't bring a baby home to this. Found Ricardo's business on Yelp with positive reviews and he said he could help me the following morning. He came over on time and diagnosed and fixed the problem. I'm now sitting in my 70 degree apt., feeling like it will be safe to bring home the little guy. Price was reasonable & Ricardo was super professional and friendly. My condo building is now thinking about using his company to do maintenance on all of our units based on my positive experience with him. Thank you Ricardo for coming through so quickly at an already stressful time!

I was dealing with a challenging electrical issue at my Airbnb after the power began going out…read moreevery few minutes. Lawrence quickly identified the problem: the home was drawing too much power on a single circuit, and we needed to install three dedicated 20-amp circuits--one for each bedroom--to safely handle the high temperatures and increased electrical demand. Lawrence diagnosed the issue right away and worked around our booking schedule to complete all of the work in just one day. His pricing was also incredibly reasonable, especially considering the amount of work required in an older row home. I couldn't be happier with the outcome or his professionalism. I would absolutely recommend him to anyone in need of a knowledgeable, reliable electrician.

Excellent service. Came when he said would and finished job completely making the house electric…read moresystem up to code.

Contacted Zagros for a repair estimate on an air handler as well as a quote for full replacement. I…read morewas expecting the typical run around but to my surprise I received a quick reply from Peter telling me he'd have a couple quotes to me within a few hours. With just a few key questions he sent a no-pressure quote over to me within the hour. I called to discuss my options and Peter spent 30 minutes with me patiently answering every question I had about different models, features and applications. I haven't experienced genuine customer service and care like this in years and I'm not even a customer. I am highly considering leaving my current HVAC provider just from a single interaction with Zagros. I highly recommend Zagros.

Zagros provided a quote last October to replace my upstairs HVAC system because the old A/C unit…read morewas failing. I was not ready to have the work done until April and was very happy they honored the original quote. I had obtained a few estimates and Zagros provided the best proposal. They came promptly at the beginning of the time windows specified and were very professional in their manner of work, keeping the areas as clean as possible. I was pleased to see the A/C and furnace units installed all had new, recent manufacturing dates. I would highly recommend Zagros for any residential HVAC service needed.

This serves as a follow up to my review dated on May 22, 2025 entitled "Nice is not "nice"…read moreanymore". I received a letter I received a follow up letter from Commonwealth of Virginia department of professional and occupational regulation. The letter states that no longer has a viable license at present and as a result, they can no longer proceed with my complaint. That is unfortunate. It is important to note that Nice Heating And Air was recently acquired by Michael Bonsby HVAC, Plumbing and Electrical located in Gaithersburg Maryland. During the acquisition process, I have been immediately deluged with repeated calls following up on providing future maintenance services, not acknowledging or responding to my complaint regarding service delivery. I was informed by three neighbors and friends who had cozy maintenance plans with Nice that they no longer provided various paid services for them, and thus their maintenance plans were ended. The referrals mentioned they took it in stride, by the lack of communication, no longer enroll in the new corporate maintenance programs of any HVAC company. Lesson learned.

We hired nice to replace our water heater and signed a payed service agreement with them. In March,…read morewe hired them again to replace our AC units - outdoors and intake. We knew something could be wrong when their initial quote was over 11k and it magically came down 3k when we said we could do 8. But they charged an additional $1,200 for extras of wall repair and a UV filter. We got other bids around $8k that didn't include the extras so we signed with our preferred vendor, nice. They and all other companies started we needed to use a certain intake company's model, but the day before installation, nice told us it wasn't available and asked for our approval of the "only" other model that fit. Of course we said yes. A week later and we were dealing with a very loud system that didn't keep up with our next door neighbor's system. For a whole $2k less, she had received the replacement model for the one we had both been quoted only days apart from every local vendor. nice went a whole two weeks ignoring us after sending a technician who ruined the wall with terrible quality and left an actual 2" wide, 20" long hole in our living room. He explained he didn't think it was possible to match the paint so he just used white over our yellow. The other technician identified that the required electrical work hadn't been done. He was skeptical that the company wasn't able to source the necessary intake and stated point blank we should not have what was installed by nice. When I finally got in touch with an executive (of marketing, not operation), she told me it was a mystery to her why her company couldn't source what our neighbor received and which he technicians could not make perform. But she pushed back on the performance issues, explaining that by regulation, an AC does not have to maintain 71 or 72 if it's hotter outside. She continued maintaining this as the months have gone by. Today it was 98 outdoors and 78 indoors. In the meantime, more technicians have come from nice. One inspected our neighbor's as if they didn't believe she had a model that performed better than ours. He told us he would advise his own mother to "upgrade again" to that model since ours is both too loud and not performing as expected. But, he told us, the model we have is a good enough replacement so we would have to pay for this additional work. Who accompanied him? Someone from marketing. On another occasion, a technician agreed that our new system should at least perform better than our old one; our old one was actually physically broken at around 20 years old. But this new "upgrade" performs just as well in the heat. We received a letter from Dominion in May informing us that we use more energy than 66% of our neighbors. Nice maintains this is "energy savings" - you run the system more often so a higher price is to be expected. None of this was told to us prior to installation and of course our neighbor with an identical home as ours has none of these issues. We are at a standstill with nice so we're legally advised to take the next step of leaving reviews online, with the BBB, and the AG. I'm embarrassed it has come to this and frustrated by all the extra time and discomfort this has caused. Oh and yesterday nice told me to send them quotes from our own handyman for the drywall work. Did I mention the humidity?

When I needed a new water heater for my house in Fairfax, there was really only one company that I…read morecould comfortably rely on, T & J Service (they installed a new Trane HVAC system for me last year and have been servicing my neighborhood for more than a decade). The new Bradford White water heater is fantastic and produces more continuous hot water than I ever imagined possible (so much better than our previous State heater). I am always amazed at T & J Service's professionalism, technical expertise, and work ethic. Like I stated in my previous review, these guys are the hardest working people in the HVAC business.

Our family has used T&J services several times for maintaining and repairing heating and air…read moreconditioning services on our home. Even on the weekends, they are reliable for urgent repairs. Our central air conditioner unit wasn't working and basically the motor died (the home is old) and made an awful noise. They accurately diagnosed the problem and fixed it on the spot. We would gladly use their services again! They also speak Vietnamese!

Eric replaced my hot water heater in just a few hours, and for $1000 less than the amount I was…read morequoted by several of large plumbing firms in the area. He does fantastic work. He is someone that you could leave alone in your house without thinking twice about it.

We have had a clog in our tub for years. It drained very, very slowly. We couldn't figure out how…read moreto clear it and no drano type of stuff would work. Eric said he had a tool that could snake this drain and he'd charge us nothing if he couldn't get it done. The price he quoted was a little steep, but since he gave us the guarantee or free offer, we took him up on it. Eric came right on time to snake our 74 year old tub drain. He pulled out a nasty hair clog as promised. When he was done he and asked us if we needed anything else while he was there. We are very happy to have our tub drain clear after years of having it back up. The price we paid was a little high, but much cheaper than replacing the old pipes. And for the money I was happy to have an honest plumber who knows what he is doing come out right on time and deliver. He did the job as promised and we are happy customers. Thanks Eric.

I've used MR Quality HVAC a few times now, and Mauricio has been great every single time. Most…read morerecently, my AC went out on a Saturday when it was about 83° outside. Mauricio came out the same day and fixed the issue without any hassle. That kind of reliability is hard to find. He's responsive, dependable, and does solid work. Definitely someone I trust and will keep using.

They were really great. Mauricio was really kind, they were quick and efficient, and triple checked…read morethat everything worked before they left. The team was very polite and respectful of our space. I would absolutely recommend them to anyone in the area and am thrilled that our leasing company connected us.

Bettius HVAC has been absolutely amazing for us the past few years, from their excellent install of…read morea new HVAC during the pandemic to their continued support of said system since then. This past week we had a part failure on our heat pump, and Mike personally walked us through various troubleshooting procedures over the phone before coming by to examine the unit in person. He ended up ordering a replacement part, coming back the next day and spending over an hour installing it and ensuring it was working properly. And for all this work, four years after installation? No charge at all. Mike has been in the business for years, and genuinely sees his customers as valuable, long-term relationships. It's borderline incredible that in an era where seemingly everyone in the universe is out to nickel and dime you for every little thing, people like Mike are still putting in the work. Could not recommend them more.

He did an okay install replacing my furnace, could have been much better in my opinion. He does…read morethings his way and barely listens to the customer.