So glad I called ACE Heating & Air-Conditioning! I called at 9 AM, Quenten was here by 1 PM, and I…read morehad cool air again by 2 PM. I was really happy to have my annual maintenance plan -- my repair was prioritized and I didn't have any out-of-pocket cost. Quenten was awesome: friendly, knowledgeable and he kept everything clean while he worked. Great service from a family-owned business. I highly recommend ACE!

In the last 5-7 years, we have had at least 5 new HVAC units installed by ACE. Of course, there…read morehave been bumps in the road - usually they did at least try to make it right. Not anymore and I strongly advise everyone to avoid them that (although I previously used to heavily recommend them) I will now be certain to use every platform available to share our experience. Throughout the summer, I called to schedule an appointment and was repeatedly told they were many weeks, if not months, backed up but I could call for cancellations. All this time, I let them know that the unit was dripping on the floor even though we had cleaned the condensation line. By September, it was dripping so much that it was damaging the hardwood floors. On September 19th, I finally got an appointment - in December (as they said they were booked up past Thanksgiving.) Waiting a week or two, or even three, is manageable. Waiting three months is unacceptable. Shortly after making that appointment, I called another company - and they came out within a week. We are now looking at needing a completely new system when we didn't even get 5 years out of this one. The new techs told us it was installed incorrectly - thus straining the system. I tried to give ACE the opportunity to make it right - at the very least, they could have apologized - if not given me a (small) discount on a new system. I understand people make mistakes and I wasn't looking for thousands of dollars. Instead, they blamed us for not getting routine maintenance - when the unit is managed by someone with a certification in property management and was routinely maintained... we had called them that time (as we had in the past) because it was a significant issue beyond routine care. They called me back to let me know they thought we should "kinda part ways." So, in addition to needing a new 11k system just 5 years after buying one from them, I now have 10k in hardwood floor damage as well. What they should have done from the start was told me it was best to "kinda part ways" when I initially called and was staying loyal while trying to get them to come out for most of the summer. Never again - I understand the system is no longer under warranty but it should have been installed correctly and it shouldn't take months to get a technician out in an emergency.

Straightforward and honest team, who are respectful of my home and efficient. They coordinate…read moreinspections of different condo units so they check all applicable units on the roof of the building with one walkthrough instead of having to go up on the roof for each appointment. They also check for any leaks as a courtesy. It's hard to find a good team like this in NoVA. On a separate note: I feel comfortable with them coming into the home to conduct the maintenance service - i.e. they're not creepy like some other service providers.

I just wanted to update folks, I am selling my home and found out that this company (together with…read moreFoundation Finance) will unknowingly place a lien on your property when you finance with them. I was never told by letter or email, and that was never ever shared with me. In case you didn't know what a lien was: "A legal right to possess another's property until a debt is repaid or an obligation is met." So in other words, the bank thought that someone co-owned my property. Now why would this be required for such a small loan that is in good standing (paying on-time monthly)? I had a larger loan with another company for my windows/doors yet they DID NOT feel the need to place a lien on my property. This place is untrustworthy, and sneaky, and I WILL NOT be doing business with them again. I do not recommend them as a company. I suggest you seek other options or at the very minimum demand another Financing Company.

-They sent the A-Team- Had a great experience with Bishop,…read moreWashington's oldest plumbing and heating co. I called Bishop for a rather serious air handler problem that was producing smoke. Bishop arrived two hours after the call request, diagnosed the problem as a burnt-out fan motor, ordered the part and returned early the next morning to install it in 30 minutes flat. THE HEAT IS ON AGAIN!

We always have the best response and service from Bishop Equipment . They only have A teams and are…read morevery thorough in explaining what is needed and what your options are for the necessary repair. Thank you.

This company is great and very responsive. We had a flooded basement and thus our ac and furnace…read morewas not working. They were open Sunday afternoon and was able to get an appointment Monday morning at 8 am. They were able to quickly replace the furnace that Friday. The best part was that since the ac unit itself was fine, they were able to rig the system so that the ac turned on until the whole unit could be replaced. Being the middle of August, this basically allowed us to stay here with our dog and baby. Thanks so much!

I am extremely happy with the service that Express Techair has provided. Few weeks ago our A/C was…read morenot keeping up with the rising temperatures and the thermostat was stuck at 79'F. This was obviously a no-go and we needed an evaluation asap. The evaluation was done by another company and as expected the final verdict was a new HVAC system was needed. The same company provided an estimate, but I wanted to gather a few more before making a final decision. The Express Techair was one of the first ones to respond to my inquiry. From the initial contact, the company made a great impression on me. The scheduling was very efficient and the arrival was very prompt and I was notified via text when they were on their way. Doug came to provide the estimate and he was very professional, knowledgeable and nice. I received other estimates so I can easily compare to the others. There was no way to even compare it. Some other companies were willing to provide an estimate just from providing pictures of my current units, which would be not even appropriate to compare to the estimate provided by Doug from Express TechAir. Doug went to a very extreme detail, including counting and evaluating my windows, taking all sorts of measurements and asking many questions. This alone set him far apart from other companies. The next and very important point, the actual estimate. He provided the most competitive estimate for a top brand unit, with many extras. On top of that he also provided a manufacturer discount. It was a pretty easy decision for us to go with Doug. Scheduling the installation was also very easy and they were flexible. When the day came, the installers including Doug arrived very promptly on time. The install itself was superb. The guys worked a very long day and didn't compromise the quality. The unit was installed with a great attention to detail and the worked with a tight space actually. It took creativity and skill to make it fit. The system is working very efficiently and we had plenty of very hot days to put it into a serious test. Another positive to point out. The system was making a noise when it was turning off. I contacted Doug and he once again he promptly responded. He told me it was most likely the return air duct due to the pressure when turning off. He just came by today to take a look at it. This one was actually because our main return air vent downstairs was completely covered up by us, so even though it was completely unrelated to the install, they attended to it 100% which I very appreciate. Sure enough, when the vent was opened back up the noise went away. Doug gave me plenty of tips to control the temperatures better between the levels, which was very helpful. He also installed an additional box (no additional charge) so we can control the thermostat from remote locations via our phones. He directed me through the process of installing the app, registering the account and showed me how to use it. I realize the review is very long and if you are still reading it, you strive for quality and you are determined to find the best out there. If so, you just found it. We have a couple of rental properties and I plan on using Express TechAir for servicing them as well.and I am very happy I don't have to look any more for HVAC professionals. I really appreciate this kind of business and they absolutely deserve an honest testimonial like this one. Thank you Express Techair for a superb service!

So after years of putting band aids on our 14 year HVAC system it finally died. Faced w/ the…read moredaunting decision of getting a new system we found Air Pro. From start to finish they were professional and knowledgeable about what we needed and what was the best package for us. No upselling, I wanted to go up in tonnage and they explained to me why that was a bad idea and would not work for our home. Very competitive quality named Brand pricing and offered several installation options; extremely impressed with the care, quality, and effort they put into installing our new system. We could not be happier with the level of care and service we received and so pleased w/ our new system. If your in or forced into the market for a new HVAC system you need to look no further for the best service in the area. Thank you Air Pro for everything!!!!

After working with this company for too long, I've seen the quality of work and service decline to…read morethe point where I need to call them out for being incompetent and unprofessional. If there's a problem with my system, I need to troubleshoot it myself or hire someone else for a solution. I'm tired of being lied to about what's working. I'm tired of being lied to about which settings were updated correctly. I'm tired of low quality products from companies with terrible customer support. Do yourself a favor and hire a better technician from the start or you'll have to do it later anyway.

My mom's A/C decided to die amidst the last heatwave of the year. Being a good daughter, I made all…read morethe calls to find her someone able to do the job with quality and a fair price. R A Dobson was the man and company for the job. Their prices were better than anyone else's in town. He didn't try to upsell my mom (huge bonus when your mom is older and you see so many people taking advantage of the elderly). Service was relatively fast (Covid shortages) and super professional. It gives me pleasure to write a review about an honest professional. Highly recommend.

Came out super fast to take a look at my HVAC. The upstairs AC was not working properly and it was…read moregetting hot upstairs. It's a house we just moved into so he showed us where the dampers were the previous owners didn't know about and got the unit working properly again. I highly recommend R A Dobson and I plan to work with them in the future.

Purchased our home and inherited a failed AC, horrible maintenance contract company, and 16 year…read moreold heater. It was time to shop for a new HVAC contractor I could trust with a new system installation and ongoing maintenance. After much diligent searching on Angie's List, YELP, and through word of mouth I wound up with three competent and well-respected companies and received proposals with a fourth coming from the current maintenance firm. After much consideration we decided to us Stelios and his team at Neighborhood Specialists, Inc. Stelios assured me I had made the right decision in choosing his firm, and I had a feeling I did. He was extremely responsive, and continues to be even after they finished the installation. I've myself have built successful businesses in the past and Stelios has all of the characteristics of an honest and successful business owner and his company and crew are the best - even when comparing against other types of industries! They took great pride in their work, paying attention to the little things. My advice to anyone else about to drop this kind of money on a new HVAC system: There is little risk with someone like Stelios. He stands behind his work and when you consider that the biggest difference between a system that lasts and one that doesn't is the quality of the installation, you need to consider the gold standard of installers - Stelios and his crew! UPDATE - 1 year after the install: we had questions and even had a problem that turned out to be a copper line not part of the original installation - and Stelios and his crew were there for us yet again! Neighborhood Specialists are my go-to guys for HVAC, and soon to be heater, needs from this point on. Thanks for being so great to work with guys!

Turning on my furnace for the first time this year and ...no hot air. The furnace was short…read morecycling, but changing the filter and a few other simple fixes didn't do the trick. Stelios's company came highly recommended and Monty came out to check out the issue. Absolute top notch service, efficient and expert problem solving from Monty. Monty quickly determined that there was an obstruction, which was an unfortunate bird who met his fate in the ductwork. Monty cleaned out the motor and the furnace kicked in . I highly recommend this company!

Gary and Brandon installed a 50 gallon Marathon Water Heater in our home today. From the moment we…read moreshook hands, I knew I had hired the right folks. I installed my last water heater myself in 2003 and knew I was nearing the end of its service life. I would rather replace it on my terms, vice an emergency situation. Gary and Brandon arrived on time and immediately got to work. I watched the entire process (seeing how professionals do it) and was pleased with their work. They answered every question if had, from functionality to warranty, and he further answered other questions. Specifically, another plumbing company completed a plumbing inspection in my home suggesting a new water heater ($3500.00) and other things that would be "nice" but not required. I could have spend $8900.00 to replace items in my home that was built in 1985. These were things that were not needed. I received numerous bids for replacing the water heater, as I wanted something that would pass all local codes. Fortunately, our electrical co-op has a contract with this company, and based on their recommendation, I called them. What a great recommendation! We have a better water heater at half the price of the other company. I appreciated their cleanliness, their work performance, and the quality of the installation. Moreover, I appreciated their honesty. I would HIGHLY recommend this company for plumbing needs.

Air-Right is a small company which is now owned by a new conglomerate. We had a heat pump and gas…read moreheater installed. Work went fine and there was no issue with the installation. We were told we would qualify for a tax rebate by the salesman/technician. However upon further evaluation our SEER ratings on the new system were not high enough. Their price even without the promised rebate were still better than the competition.