I called Fairfax Cooling & Heating to check my A/C outdoor unit based on a recommendation from my…read morenext door neighbor...I'm very happy I did. The dispatcher was very cordial, and the technician came out within 30 minutes after my call!! He diagnosed the problem in 1 minute, and then proceeded to fix the problem in less than 10 minutes, even though it was lightly raining. Excellent response and service. I'm happy I may have found a go-to HVAC company.

Just moved to the area and purchased a new house. Was looking for an HVAC company to stop by, walk…read moreme through the systems I have, troubleshoot some hot zones in my upstairs, identify any concerns and provide some recommendations. Made the call to Fairfax Cooling and Heating. Receptionist was incredibly friendly and was able to schedule me for the next morning, and offered me a new customer discount for the service call, which was significantly cheaper than other companies I spoke with. Michael called and gave a 30 mins heads up before he arrived. Took a look at both systems in my house, thoroughly walked me through each system and answered every question I had. He fixed the hot zones I had in my master bedroom, and explained how to best leverage my existing systems to maximize air flow throughout the house to make it more comfortable. He also provided some future recommendations on upgrades once I'm ready. I would highly recommend this company to anyone looking for a reliable, friendly and honest HVAC company.

Krafft immediately responded to our RFP, their pricing was by far the best of 5 major HVAC quotes…read morewe received. Straightforward business model for dealing with customers. Very much appreciated. Once the quote was accepted, they sourced the HVAC and installed it within 2 days. The install team were exceptional, Scott, Brandon and Conor. Worked together seamlessly, harmoniously and efficiently in an incredibly small HVAC closet. It was no easy task removing the old HVAC, but their professional knowledge base was more than adequate to address every issue they encountered. Installing the new HVAC onto the old cradle was no easy matter either. But again their teamwork and problem solving was superlative. Scott is a superb team leader and teacher, based on my observations. Obviously, they were careful when handling the heavy unit, and did no damage whatsoever, unlike earlier technicians we have had service us. For great pricing, prompt response, excellent communications, great problem-solving during installation, and overall peace of mind in all our dealings, we strongly recommend considering Krafft whenever service in needed.

My furnace air blower was broken and replaced by Krafft serviceman. Everything is working well, but…read morehe recommended to leave the air blower on all the time. He said if the blower kept running all the time, it will make the blower last longer. I've checked it on the Internet and leaving air blower on all the time will break the unit sooner. Not sure why he shared wrong information. I wish he was confused.

I am extremely disappointed with my experience with Mannix Heating & Cooling. I contacted the…read morecompany regarding an Aprilaire humidifier recall because my humidifier was not working. As a homeowner, I don't know whether the issue is the recalled electrode, the humidifier itself, the wiring, or the HVAC controls. That's exactly why I hired an HVAC company--to diagnose the problem. Instead, technician Silvio Guerrero immediately stated there would be two separate charges before inspecting a single component. I even suggested we set the recall aside and simply use the visit to diagnose why my humidifier wasn't working. Rather than inspecting anything or explaining what the charges covered, he repeatedly said, "It's two charges," stated he was very busy with other service calls and didn't have time to deal with this, told me to call the office, suggested I hire another company, and left. My HVAC system itself is brand new and working perfectly. My humidifier, however, is wired into the HVAC control board. I was not asking for an HVAC repair--I was asking for my humidifier to be diagnosed. If checking the HVAC control board as part of diagnosing the humidifier required an additional charge, that should have been explained after inspecting the system. Instead, the moment the discussion involved the HVAC control board, it seemed to automatically become a separate charge without anyone even looking at the equipment. What made the experience even worse was management's response. Instead of listening to my concerns, I was told I was "argumentative" and accused of "double dipping." That accusation was both unfair and insulting. I never asked for free work or refused to pay for legitimate diagnostics. I simply expected the technician to inspect the problem, explain what he found, identify what was covered by the recall, explain any additional charges, and then let me decide how to proceed. This entire experience reflected poor communication, impatience, and a lack of professionalism from both the technician and management. Customers deserve a proper diagnosis and a clear explanation before being asked to authorize additional charges--not assumptions, accusations, and a technician who walks away without inspecting the problem. I have completely lost confidence in Mannix Heating & Cooling and will never use this company again.

I got four bids on the replacement of my 2 residential HVAC units. Mannix's representative, Mr…read more Kapur, was the most impressive and well-informed among those coming to my home. He suggested a method that would save me cost and aggravation in the installation process (viz., the closet housing one of the units had a narrow opening and some other estimators wanted to rip out the door frame, which Mr. Kapur determined was unnecessary.) The pricing of replacement HVACs was competitive and the installation crew was respectful, hard-working and very competent, finishing all of the project in under one day. I am very satisfied with everything Mannix did on my property.

Our 12+ year old AC just wasn't keeping it cool upstairs. We wanted to hire a local, family owned,…read moretax paying, licensed, insured company. That eliminated a LOT of companies. In the four years we've lived here we've had 6 different AC companies that didn't have a clue, did shady work, left without finishing or replaced expensive parts that weren't the problem. Neighbors and a builder recommended Chamberlain Services. They came by the same day. We ended up choosing a new system instead of limping along. They didn't try to sell me a more expensive unit than we needed. They responded to every call and explained everything in terms I could understand. Yes, you can find someone to do it cheaper but not better. Ask about their guarantee.

Our water heater broke and my parents has always gone to My Plumper, due to not knowing anyone else…read morethat would be trust worthy. My plumber quoted us over 5000 to fix it (even though they "replaced" it 7 years prior, but actually didn't). My dad was gonna go with them, until my boss referred these guys to me. They were so friendly and knowledgeable and reasonable! They were amazing! My dad canceled his my plumper plus account and said he will be going to these guys from now on.

Purchased our home and inherited a failed AC, horrible maintenance contract company, and 16 year…read moreold heater. It was time to shop for a new HVAC contractor I could trust with a new system installation and ongoing maintenance. After much diligent searching on Angie's List, YELP, and through word of mouth I wound up with three competent and well-respected companies and received proposals with a fourth coming from the current maintenance firm. After much consideration we decided to us Stelios and his team at Neighborhood Specialists, Inc. Stelios assured me I had made the right decision in choosing his firm, and I had a feeling I did. He was extremely responsive, and continues to be even after they finished the installation. I've myself have built successful businesses in the past and Stelios has all of the characteristics of an honest and successful business owner and his company and crew are the best - even when comparing against other types of industries! They took great pride in their work, paying attention to the little things. My advice to anyone else about to drop this kind of money on a new HVAC system: There is little risk with someone like Stelios. He stands behind his work and when you consider that the biggest difference between a system that lasts and one that doesn't is the quality of the installation, you need to consider the gold standard of installers - Stelios and his crew! UPDATE - 1 year after the install: we had questions and even had a problem that turned out to be a copper line not part of the original installation - and Stelios and his crew were there for us yet again! Neighborhood Specialists are my go-to guys for HVAC, and soon to be heater, needs from this point on. Thanks for being so great to work with guys!

Turning on my furnace for the first time this year and ...no hot air. The furnace was short…read morecycling, but changing the filter and a few other simple fixes didn't do the trick. Stelios's company came highly recommended and Monty came out to check out the issue. Absolute top notch service, efficient and expert problem solving from Monty. Monty quickly determined that there was an obstruction, which was an unfortunate bird who met his fate in the ductwork. Monty cleaned out the motor and the furnace kicked in . I highly recommend this company!

We cannot say enough good things about AVONS SERVICE Jasbir and his crew. Our HVAC system needed…read morereplacing so we started the tedious task of calling out for estimates and reviewing numerous companies. Jasbir impressed us from the beginning with his professionalism and knowledge of what unit we specifically needed for our home. Other companies tried to tell us we needed to upgrade the size of our AC unit, but Jasbir explained that was not needed. He also explained our unit needed to be moved out from under our deck where it would receive more airflow. No other company explained this to us. Overall I personally recommend Jasbir very honest and nice guy to communicate with.

this compay is reaaly good they were very promt and did a great job in ffixing my air condition..read more

I had an excellent experience with A &A . They responded quickly when my heating/AC stopped working…read moreand arrived right on time. The technician was professional, knowledgeable, and took the time to explain what was wrong in simple terms. The repair was done efficiently, and my system has been running perfectly ever since. Their pricing was fair, and I appreciated the honest, friendly service--it's clear they really care about their customers. I highly recommend A & A for anyone needing reliable heating and air conditioning repair!

We are new to the area so I reached out to a friend for a recommendation. I'm glad I did. My…read moreinteraction with both the office staff and the technicians was great. When I contacted the office, Maral got back to me very quickly with an appointment time. She was also very responsive the day after the appointment when I contacted her with a follow-up question. She immediately had the technician reach out to me to answer a question. Adrian was the technician who provided needed servicing and installed a new thermostat. Our unit is 25 years old, but he got it working properly again. There was no attempt to sell us on a new unit right now. The price we paid for the new thermostat and the servicing was very reasonable. I was very pleased with the service provided.

When I called to inquire about services and costs, I reached someone saying his name was "Xavier,"…read morewho was evasive concerning my questions. When I asked to speak with his manager, he refused, saying, "You don't need to talk to a manager." His attitude was like the customer is here for the convenience of Nelson's HVAC, not vice versa. When I tried to narrow down an appointment time to earlier in the morning, he said he didn't want the business. I then replied that his attitude was a "bad business model" and that I would truthfully review my experience for others to read. Recommendation: STEER CLEAR of Nelson's HVAC.

Nelson HVAC charged me $960 to replaced a circuit board in my minisplit which did not fix the…read moreissue. They now refused to return my calls.